HT4623 I resived a receipt from ITunes saying they charge going me for something I didn't resived i don't know how to fix this problem
I need help fixing this poblem
The receipt was for 5$ saying I was being charge for coins to a game that I I have been playing online but I never recived my coins to begin with. Wat can I do.
Similar Messages
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Dear
I Have a problem with purchases , where , when i wanna buy a game from app store (Using VISA), he told me : your billing information was decline,
So Please i need your support to solve the problem quickly
Thanks
Ali AltalabanyTry rebooting the iPad one more time. Try using recovery mode again and if that still doesn't work, make an appointment at an Apple Store and ask for their help.
iOS: Unable to update or restore - Apple - Support -
I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?
Hi alexanderfrommilton,
First try reinstalling itunes. -
Even though I have a $17.43 balance from an itunes gift card, itunes keeps wanting me to enter my billing info. Anyone know how to fix this problem? Thanks!
It's asking to verify your info.
Select None under the credit card option and verify your info. -
My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini
I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777 -
My computer sees the auto duplexer on my Epson Stylus PX720WD but iworks says it is not installed. I have contacted Epson and I have the impression that they don't know how to solve this problem. Anyone got any ideas?
If you print to PDF first, and then print it from Preview does it work?
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For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
I've set up a new iMac and transferred my library. Now, when I switch on iTunes Match it gets to about 25% on stage 1 and just stops working, Anyone know how to fix this?
Ok, so the likely cause is 1 or more Songs are tripping up iTunes Match. To resolve, move to Song view, switch on iCloud Status and iCloud Download fields - sort the view on iCloud Status - identify Songs with status other than Purchased, Matched or Uploaded. Temporarily remove them from the library, allow iTunes Match to complete the 3-step process. Gradually import the Songs back in - any that cause a repeat failure, place in a playlist, burn to audio CD and import as 256k AAC.
Note: iTunes Match service in UK at present is intermittant, may be worth trying from 1200 tomorrow to give Apple the chance to complete its current updates. -
Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?
Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy -
I'm trying to connect to my home wifi with my imac gh5. After I enter the password it says connection timeout or password incorrect. I know there's no issue with the connection but I don't know what else to do. Does anyone know how to fix this problem?
What is the make & model of your home Wi-Fi router that you are attempting to connect your G5 iMac to? Which exact model of iMac do you have?
What wireless security type is your router using: WEP, WPA, or WPA2? If you temporarily disable wireless security, can the iMac connect to it now? -
I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden -
Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.
Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario -
My UR12 Steinberg interface is recognized by Yosemite but I can't get any output from the device, does anyone know how to fix this problem? Thanks in advance
Apparently it's related to the Firefox plug in.
This isn't exactly a solution but more of a way to avoid opening PDFs with Firefox's plug in.
1. Highlight "Tools" from the Menu Bar in the top left of the screen (or click "Options" if using the Firefox Compact Menu)
2. Select to "Options
3. Select "Applications"
4. Look for "Adobe Acrobat Document" under Content Type and to the right under Action select "Use Adobe Reader (default)" instead of the using Adobe Acrobat in Firefox
5. Open a test PDF. It should open in it's own window now.
Again, not a complete solution but something that'll at least let you scroll with PDFs open.
More info here: http://forums.mozillazine.org/viewtopic.php?f=38&t=2171033 -
It is saying my voicemail is full and it isn't. I do not want to erase my messages, but I do not know how to fix this problem. Can someone help me?
heymare66 wrote:
The phone usually can hold 24 messages before the voicemail is full, but now I have only 21 and it's saying it's full.
I think your Voice mailbox goes by time, not # messages, so if one or two of the messages is longer, then it would be "full" faster.
Go to youmail.com and follow the directions to set up youmail.
Just curious - why do you need to save 20+ messages? Once I deal with them, I delete them.... and I rarely have more than one or two \saved messages.... -
hi so my payment was declined in itunes store and i dont know how to fix this problem,but all details entered correct....so whats the story?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.
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