HT4623 I tried to update my iTunes tonight....waited and now it says something is corrupt??  I also tried to update my iPad and it didn't work after waiting for 4 hours for that one.  I need a remote access and John Whitaker is the one I want to do this f

What is going on with my iPad update.  I waited for four hours letting it "update" and after the alloted time, it tells me that I needed to update my iTunes first.  After doing that, I can't even get into my iTunes.  It says a file is corrupt.  This is making me less and less impressed with these updates.  I have trouble 80% of the time.

What iPad model and what iOS is it currently running? Are you trying to update the iOS via wifi or connected to your computer?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

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