HT4623 I tried to update my phone and it is frozen now. It won't do anything.
I connected my phone to iTunes on my computer and tried to update. Now my phone won't work and it is stuck on a screen that shows a usb cord and says iTunes.
Your phone is in recovery mode. You need to restore it.
Similar Messages
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HT4061 I tried to update my phone and it is frozen now. It won't do anything.
I connected my phone to iTunes on my computer and tried to update. Now my phone won't work and it is stuck on a screen that shows a usb cord and says iTunes.
you need to connect it to your computer with itunes pulled up, and have your device be restored.
http://support.apple.com/kb/ht1808
I hope this helps -
HT4623 i tried to update my phone and it doesn't work.
i tried to update my phone and it doesn't work. Tried restoring from DFU, and other things. I got error message 3194 and have also gotten "this device isn't eligible for the requested build" What do i try now?
If it's stuck on the Apple logo, you'll have to force it into recovery mode and restore it. See http://support.apple.com/kb/ht1808.
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Im trying to update my iphone 4s as i can't dowload alot of thing as it says i need to update to IOS 5 i have googgled how to do it but my phone does not have software update option on it. does anyonw know how to fix this problem or had this problem? if so how did you go around fixing it and updating the phone. thanks in advance.
gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7. -
Please help. Need my phone in working condition ASAP
Try the "Update your device using iTunes" at the bottom of the HT4623 article you attached.
If that doesn't work, you will need to place your iPhone in recovery mode as described here:
UPDATED BY AUTHOR:
iOS: Unable to update or restore -
this is the message i am getting:
Your iPhone could not be activated because the Activation Server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a few minutes. If this problem persists, contact Apple Support at apple.com/support
nothing i can do to it
looked on forums, can't get to anything (flight mode, etc, etc)This usually happens if the phone has been Hacked / Jailbroken / Modified...
If this is the case... Then...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
Why Jailbreak is Not Supported
http://support.apple.com/kb/HT3743 -
HT201274 Tried to erase all content and settings...now it won't do anything
I have a first generation iTouch and last night I selected to Erase All Content and Settings. I wanted to wipe it because I'm switching to an iPhone. The iTouch didn't have much charge so I started charging it while it was doing it's thing. Unfortunately, the iTouch doesn't do anything. When I hold down the power button, the white apple logo appears. It's been on a charger for several hours, too. When I plug it into my computer and open iTunes, the computer doesn't recognize the device.
Try connecting the device to iTunes in recovery mode and restoring it. See this article for instructions on putting your iPod into recovery mode.
iOS: Unable to update or restore
B-rock -
TS3694 im trying to update my phone and it says could not be restored an unknoen error why is this
im trying to update my phone and it says could not be restored an unknoen error why is this
Hey alyreed22,
Thanks for the question. I understand you are having issues updating to iOS 7. The following articles may help you resolve the error message:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Thanks,
Matt M. -
I am trying to update my phone and it is stuck on the itunes stage
i am trying to update my phone and it is stuck on the itunes stage
I have the same problem. Did you get a solution?
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i tried to update my phone and it ended up going into recovery mode. now my phone is locked bc i dont remember my old apple ID security questions, nor does the email exsist anymore. is there anyway i can unlock my phone myself or do i have to go to apple???? ANYONE SUGGESTIONS PLEASE!!
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
I tried to update my phone and wasnt working so cancelled it now wont update??
i tried to update my phone and wasnt loading, i cancelled it to start again now wont do it??
Two options. Create a guest user on the computer and there will not be any content on the "guest" iTunes. Or if unable to do that set up the iPhone as New. Do not subsequently synch the phone.
Third option is to take the phone to the Genius Bar at an Apple store. -
hi there i wonder if anyone can help me im trying to update my phone to the new software 7.2 an it says its downloaded but then doesnt rebot my phone to complete the update it just says there an error an throws me out !! any help on this ?
gemsmobiletans wrote:
my phone does not have software update option on it.
If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed
iTunes free download from www.itunes.com/download
Note:
The Current iOS for the iPhone 4s is iOS 7. -
I tried to update i0S 7 and now my phone is blocked. It wont start or even swith off. Just an apple icon appearing
See this:
iOS: Unable to update or restore -
HT4623 tried to update my phone and now asking to connect to itunes
i have tried to update my phone to ios6 it is asking me to connect to itubes and now asks me to restore my phone to factory settings
Hi phaniemae528,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.
Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.
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