HT4623 I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) I can't get it to go away or to access my ipad. Any hints?

I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) When I do this it wants to restore my ipad, which I have already done. I can't get out of this screen. Any hints on what to do next?

Something went wrong with your update; you are in Recovery Mode.
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times

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I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

I downloaded the latest update for my ipad and now it won't open. the screen shows the itunes icon and a pic of the usb cable

That message means that you have to restore the iOS software because something went wrong. Follow the instructions here. I hope that you have a backup.
iTunes: Restoring iOS software - Support - Apple

HT4623 tried to update iphone with IOS 6.1.2 and my phone is frozen with the itunes icon and a pic of a usb cable, whast can i do?

tried updating my sons ipone w IOS 6.1.2 and phone froze with the itune icon and a pic of a usb cable, what can I do

what it mean to tell you is to connect the ios device to a computer running itunes
using an usb cable to restore the software so it will work once more

IPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore

I updated my apple TV and now it is frozen with the itunes icon and a picture of the apple TV. ??

How do I fix my apple TV? Since I did the latest update, it has been frozen on a screen which shows the itunes icon and an apple TV with a cord going from one to the other. I have tried unplugging it and plugging back in. I have also tried plugging it into my computer and updating it through itunes and nothing has worked.

It is in recovery mode, it must be connected to a computer and restored via iTunes.
What happens when attempting this?

HT4623 I've updated my iphone4 with iOS 6, but now i am unable to transfer my music videos to iphone.I cant add a music video to itunes using 'add file to library' and then transfer it to my iphone.

I have updated my iphone 4 with iOS 6, but now i am unable to transfer my music videos to iphone.I cant add a music video to itunes using 'add file to library' and then transfer it to my iphone. Am using itunes 10.7.

You need to update iTunes to 11.1 on your PC

HT201210 I have an ipad 2 and was upgrading to ios 5. Unfortunately, the cable was pulled out mid sync and now the ipad won't work. When I power on, I get an iTunes icon and a picture of the cable to connect to iTunes. What do I do?

disconnected mid-stream. Now when I turn on the ipad or connect it to the PC, I get the iTunes logo and a picture of the connecting cable (which is plugged in). What do I do?

iOS: Device not recognized in iTunes for Windows

Help, my iPhone will not turn on what appears is the iTunes icon and an image of the plug and wire

My iPhone will not turn on, all that appears is the iTunes icon and the image of the plug and wire, please help

The device is in recovery mode. See this support document for instructions on how to handle that.
If you can't update or restore your iOS device

HT1766 I did the most recent IOS update 7.1.1 and my phone will no longer stay on, other than to show the itunes icon and a picture of the USB cord we use to charge. Verizon is saying there is nothing that can be done because it is stuck in recovery mode

The phone is stuck on that screen once it is turned on and then turns itself right back off. Unfortunately it doesn't appear the phone was backed up on Icloud. The software update came through on my settings and I performed the update, ever since I have lost over a year and a half of information, pictures etc. Any ideas at all would be appreciated.

If you have not set up iCloud backup or backed up using iTunes, all data on the phone was lost once it entered recovery mode.
Your only option is to restore it and start new.
~Lyssa

I received an error message when updating my iPhone that the update failed. My phone is now locked up with the iTunes icon and a picture of the USB cord on the display. It will not reset or turn on, what do I do?

My iPhone will not reset and is no longer recognized in iTunes. Any suggestions?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

HT201210 I was updating my iphone 4 software and now its jammed - I have the itunes icon and a pic of usb lead so I took that to mean connect to pc. I am told its in recovery mode and I must restore - it errors out and I am jammed

I have gone through all the help I can find on apple and any other sites but the error message is "an unknown error has occured (1) - anyone got any clues not already printed on the usual sites?
Phone out of warranty and contract so unlikely to get a replacement - or am I?
Thanks
Nick

Error -1 indicates a hardware failue. Your phone is broken.
Out of warranty replacement is $149.

HT201272 I have purchased six seasons of Dexter and two seasons of Revenge. When I go into "Quick Links" through the iTunes Store and click on "Purchased", only two episodes of Revenge are shown. How can I get the rest of my episodes to show up??

Why aren't my previous purchases showing when I click "Quick Links", then "Purchased" in the iTunes Store??

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?

What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.

Just installed 7.02 and only get itunes icon and usb cord. If I connect to itunes as requested, will I lose all my photos ? 7 installed just fine, why the problem with 7.02 ?

Just installed 7.02 and only get itunes icon and usb cord. Why should I have to connect to itunes ? If I do, will I lose all of my photos ? Shouldn't I get free service for their software problem ?

You don't have to update to 7.02 if you don't want to, though this update does fix a few glitches in 7.0.
Before updating, you should always back up your data - it's standard practice. I've never lost pictures in an iTunes update.
Perhaps you could elaborate on the comment, "Just installed 7.02 and only got itunes icon and usb cord." What problem are you having, exactly.
Your next question confuses me. "Shouldn't I get free service for their software problem ?." What free service were you looking for? You can always go to your local Apple store for help, or ask questions here for free.

My ipad is showing an itunes icon and USB cord and is frozen.

My ipda is showing a USB plug and cable with an itunes icon and is frozen

Is this the first time you've fired it up? If so, what it wants you to do is to attach it to a computer that's running ITunes 10.5. iTunes will then 'see' the iPad and start a dialogue box to activate the iPad.

HT4623 I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) I can't get it to go away or to access my ipad. Any hints?

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