HT4623 I updated to ios7 and now my cloud library won't work. I get the message that I need to activate my Adobe ID first

I updated to IOS7 and the cloud library doesn't work. I get the message to activate my Adobe ID first. How do I do this?

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Select the Purchases page in the App Store and locate the app(s) in your purchase history. If there's a button markedACCEPT on the right, click it.
Step 2
If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
Step 3
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
Step 4
If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
Step 5
Delete the app(s) you want to update and reinstall them.

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