HT4623 I UPGRADED MY PHONE NOW IT HAS A WHITE USB CORD POINTING TO THE ITUNES SYMBOL ON MY PHONE AND NOTHING IS HAPPENING WHAT'S WRONG PLEASE HELP
I upgraded my iphone and now all i can see on my phone is a white usb cord pointing to the itunes symbol what do i do. I have signed to itunes but nothing is happening my phone will not come on
The device is in recovery mode. See this support document for instructions. http://support.apple.com/kb/HT1808
Similar Messages
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My iphone rebooted and now it shows a USB cord pointing to the Itunes symbol
My IPhone rebooted or reset itself after trying to update, now it shows the USB cord pointing to the ITunes symbol. How do I synic it? What do I do?
Connect it to iTunes and upgrade or restore it.
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After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.
Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Hi there,
Can someone please help. My IPhoneS stopped working right after I did the latest update which was yesterday. Now, the phone does not work at all. When turned on, the screen shows a picture of USB cable pointing to the ITunes logo. I have tried just about everything, and cannot get it working. It's like it is frozon. My ITunes does not recognize my device. Cannot dial out either. I desperately need to get it working. Can someone please help me.
Thanking you in advance for your help. :-)The update did not do anything.
AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network. -
I reset my iPod...now it won't do anything. It has a USB cord with an arrow pointing at the itunes music note. I assume I need to download it back to the iPod but I can't figure out how....
YOU SIR ARE STUCK IN A BOOT LOOP XD ok I have to easy fixes for this!
Fix 1- go to iTunes and restore your iPod
Fix 2- plug it into the computer and wait for the noise then hold the power and home button down hold them down for 10 seconds on the home button and 15 seconds on the power then it should shut off and make a noise then turn back on to the lock screen. -
i
SCREEN IS LOCKED WITH A PICTURE OF THE USB CABLE POINTING TO THE ITUNES SYMBOL
You need to put the device in recovery mode...
iPhone and iPod touch: Unable to update or restore -
I Checked my network, it is working properly. I tried unplugging the Apple TV. It's still showing the USB.
That image means you need to do a restore. See Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support for more details.
You will need a USB cable with a micro-USB connector on one end. -
It wasn't the 4.3.1 update but the 4.3.2 update. Itunes does not recognize the ipad. Not sure what to do to restore back to original settings.
Take the ATV to a friends house and restore via iTunes on their computer.
Take the ATV to an Apple store and restore via iTunes on a computer there. -
HT4623 why is my iphone showing a usb cord pointing at a itunes button
I downloaded IOS6 update on my Iphone and now it only shows a usb cord pointing at a itunes button, what do i do?
I have plugged it into the computer and done a restore and it gives me an error. It will not restore. What is the next step.
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I was downloading the new IOS and message could not find Iphone appears in Itunes window - Now my my phone is stuck with the power symbol and an arrow pointing to the Itunes symbol, I have tried turning off my phone and turning it back on but nothing seems to work
So when you plug it into your computer, you're not getting a message in iTunes that it has discovered a phone in recovery mode?
Reboot both the computer and the phone and try again. -
I just upgraded my phone. I keep getting duplicate texts. Please help.
I just upgraded my phone. I keep getting duplicate texts. Please help. Thanks!
Toggle iMessage Off then On
Turning iMessage off then on again worked for my particular issue. You can do this by following these steps:
From the Home screen, open “Settings“.
Select “Messages“
Slide “iMessages” to off for about 3 minutes, then turn it back on.
Your iPhone will be re-registered and may clear up the duplicate text message notification problem.
Repeat Alerts Setting
There is a setting that repeats notifications which could cause this issue. Check it with these steps:
From the Home screen, open “Settings“.
Select “Notification Center“.
Choose “Messages“.
Ensure that the “Repeat Alerts” setting is set to “Once“.
Send & Receive Setting
Another setting that involves sending notifications to multiple numbers could be the issue as well. Check the following:
From the Home screen, open “Settings“.
Select “Messages“.
Choose “Send & Receive“.
Ensure that only your phone number is listed in the “You can be reached by iMessage at” area. If you have an email address or anything else listed, it could cause duplicate text messages. -
my ipad randomly shut off and when i go to turn it on it shows a cord connecting to the itunes symbol, my ipad is not disabled by the way. has anyone else had this problem? if so does anyone know how to fix it?
Glitchs like that sometimes happen
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If sit still reocurrs a lot, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPod has the image of the usb conector and an arrow pointing to the ITunes's symbol. It says it needs to restore. I have been using it for 5 days. What do I need to do? Please answer <:)
I found the solution! thanks!
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I put the wrong ID in my phone and can't change it ... please help
I put the wrong ID in my phone and can't change it....please help
Howdy Malcolm,
It sounds as if you need to sign out with the incorrect Apple ID and sign back in with the correct one. You can do that by following the steps in this article -
Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support
Go to the section titled iCloud.
Thanks for using Apple Support Communities.
Best,
Brett L -
I have opened the iPhoto First Aid window. When I press the repair button for the repair permissions operation, nothing happens but my iphoto opens at the place I have been stuck since July 3. What do I do now.
How big is your library? You should see the following:
OT
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