HT4623 I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this
Subject:
Subject:
I want to purchase online but they want my security questions answers and I forgot them. Can u please help me in this
if you have forgotten them, contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
Similar Messages
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I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to. I haven't backed up my ipad or photos for a while.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
I just got an iPod 5th generation for Christmas. Before, I had a 4th generation. I made my apple account over a year ago and I can't remember my security question answers. I've looked how to fix this, but it says send a rescue email. My rescue email is my iCloud account. I have no idea how to check my email on there because my mail is already just my hotmail account. I would make a new apple ID, but I've already downloaded a $10 card onto my iTunes not knowing it was going to do this. Please help!
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
an iphone update has wiped all my puchased songs, i can see them in my purchased history but they are missing from my iphone and when i log into itunes on my pc, how do i retrieve them?
Restore from previous backup, be sure use the same iTunes and account you used to store your stuff into your device.
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'm trying to transfer the music from my iPhone 3G to my iPod shuffle using iTunes but I don't know how. I checked on websites but i dont really trust them cause I don't want all my music to be erased (cause i spent a lot of money on them) can someone PLEASE help me. Why is iTunes so complicated.
iTunes match - http://www.apple.com/itunes/itunes-match/ - see FAQ at end too
http://arstechnica.com/apple/2011/11/itunes-match-your-questions-answered/
http://ipod.about.com/od/UsingiOS5/a/Itunes-Match-Frequently-Asked-Questions.htm
http://forums.macrumors.com/showthread.php?t=1277415 - deleting items from your computer but saving them in iCloud. Yes, but risky. -
Hi my name is Natalia R. I had subscribed to FIT Radio, and got charged monthly. Now, I do not want the app anymore. I have tried canceling it, but it does not allow me. How do I unsubscribe from FIT Radio app. I tried, but it keeps charging my card every month. I DON'T want it anymore. Can you please help me stop this issue and cancel it completely without any further charger to my card.
Thanks,
Natalia R.
<Personal Information Edited By Host>The following may help: Manage your auto-renewing subscriptions - Apple Support
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I am trying to purchase but am unable to complete process as I have forgotten my security question answers and don't have a rescue address? please help
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115708) -
how can i download old settings with firefox sync ? i formatted my computer thinking that the data will be restore on login , but it's only letting my sync firefox with mobile device , can someonr please help my ?
'''Did you backup whatever bookmarks you did have on the computer ? '''
Remember any restoring of bookmarks overwrites whatever he current set is, and you may not want to loose them.
Even if up until now you have not made any backups of Desktop bookmarks Firefox will have backed up some of them into sets of daily bookmark backups. Once you have backed up your current set you could look at what it has by restoring those bookmarks, you may find one of those sets is fairly complete.
By the way if you look at the profile files and folders that you should now have on the desktop you should see it contains a bookmarks backup folder, the size of the files within should indicate whether they contain anything.
You need to go into the bookmarks library and try the restore option. Backup each set that you look at if it has anything of use in it, before trying the next set. With look one of those will be a fairly complete set of bookmarks.
* USE '''Show All Bookmarks -> Import and Backup -> Restore '''
** see [[Restore bookmarks from backup or move them to another computer#w_restoring-from-backups]]_restoring-from-backups
I do not use Firefox on mobiles, but before you try anything further you do need to backup the desktop bookmarks and learn what existing backups you have. Unless you master that you are in continual danger of overwriting and loosing bookmarks.
Presumably you have already found this listing of help articles for mobiles
* [/products/mobile/bookmarks] -
I forgot my security question answers and the info apple gave to me didn't help, how do I reset them, I also don't want to call them?
From http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers (the steps half-way down that page should give you a reset link)
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
My iPod touch is disabled after too many attempts and I want to enable it without getting it clear so can you please help me out in this....
A data recovery company MAY be able to do it for a price. The Disabled is a very good security feature.
JWhy not just restore from the last backup you have?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I forgot my security question answer and i dont have a rescue email so i cant change them but i know my apple id password and can accses my account but i need to change my security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115016) -
I am not sure that I deleted Iphoto, but Iphoto desapeared. I don't have original disc. Can you, please help me , to find it somewhere on my mac?
The iPhoto application should be in your applications folder
If you have removed it and your computer came with restore disks then you will need them to reinstall. Or you can purchase a version on DVD or from the App Store. Apple my be able to reace missing restore disks for a nominal charge
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If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service -
Hi, I'm stuck at step 9. I don't see my external harddrive when I want to save the DMG backup file. Can you please help me with this? I'm desperate to make this backup! Big thanx in advance!
http://support.apple.com/kb/HT1553Repair permissions and restart your computer. If this does not work, zap the pram. You should now see your external hard drive.
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Can anyone help me how to reset my security questions on my apple account? I forgot the answers and need to reset it. Please Help...
An alternate email is not used for resetting security questions, do you know if you have a rescue email address on your account ? If you do then follow steps 1 to 5 half-way down this page and you should get a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in Saudi Arabia to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699#S
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use
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