HT4623 I wish to upgrade but have been asked for a passcode, as I have never had one how do I get past this?

I tried to upgrade my ipad2 but was asked for a passcode. As I gave never set up a passcode how can I get past this?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

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Just downloaded Firefox 6.0 and have restarted 4 plus times, but it continues to hang while launching. I cannot open new windows, change any settings, or do anything but Force Quit. I'm on Mac OSX 10.5.8. How do I get past this hang?

Just downloaded Firefox 6.0 and have restarted 4 plus times, but it continues to hang while launching. I cannot open new windows, change any settings, or do anything but Force Quit. I'm on Mac OSX 10.5.8. How do I get past this hang?

Long story short: Simply get CC for teams. At 500 bucks a year it's a steal and those 5 licenses in the base package (or was it 10 even?) cover all your computers, at least the 3 ones you mentioned. For system requirements refer to the individual product pages.
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I have been billed for an in app purchase I didn't make how do I get a refund please

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I am trying to reset my network settings. I have been asked for my passcode, but I didn't know I had one?

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Some info for you ...
iOS: Forgot Passcode or Device Disabled
http://support.apple.com/kb/ht1212
iOS Passcodes
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What is the factory set restriction passcode? I need to erase all content and settings on my handset as I have just upgraded to 4S and need to wipe my old handset off all content. It keeps asking for a passcode even though I never set one. Thanks

Restrictions passcode for iPhone 4. I need to erase all content and settings for handset

There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPhone User Manual for iOS 5

I have purchased a new mac book pro and I'm trying to install CS6 from old mac. I have installed cs6 upgrade but, software is asking for cs4 number which is not being accepted.

I have purchased a new mac book pro and I'm trying to install CS6 from old mac. I have installed cs6 upgrade but, software is asking for cs4 number which is not being accepted.

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My new iphone 5 wont let me download music or apps i have to answer 2 security questions i dont remember my answers is been so long how do i get past this to get my music

my new iphone 5 wont let me download music of apps i have to answer 2 security questions its been so long since i have used these i dont remember the answers how can i get past this to download?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
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I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

I'm trying to update my daughter's Ipad2 to the new IOS 8 and it's got stuck on the connect to ITunes display. We don't have a computer to connect it to and it's never been connected to one. How do I get past this?

You can try a soft-reset of pressing and holding both the home and sleep buttons for 10 to 15 seconds so that it reboots, but you are likely to get the same screen. If it does then it will need to be connected to a computer's iTunes so that it can be reset back to factory defaults - do you have a friend with a computer with iTunes installed on it, or is there an Apple store nearby that you could try going to (if there is then preferably make a Genius Bar appointment at it, or don't go at a busy time) ?
Has she been backing up to the cloud ? If she has then she should be able to restore to that. If not then what she can redownload for free from the stores will show in the Purchased tabs in the store apps.

HT204053 I have just installed IOS7, having reset the security questions I have been asked for a Rescue Email address. I have entered my primary address, this is not valid. I have added another of my hotmail addresses and the process will not continue. I

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Did you check the email account for a verification email from Apple? You may need to respond by clicking the Verify Now link before the new rescue address will be accepted.

I have been charged for a purchase that I have not made

Hi,
I have been charged for a purchase that I have not made (just seen on my online banking) and it does not appear on my purchase history can anyone let me know how I get in touch with apple as I am strugglng to find any contact details for this.
I haven't made any purchases that have cost me only free apps.
Anyhelp much appreciated.
Thanks

You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
But if nothing show on your account's purchase history (you only have the one account to which that card has been attached) : http://support.apple.com/kb/HT2727
and it's not a temporary store holding charge : http://support.apple.com/kb/HT3702
then you may also want to contact your card issuer

I have restored my iphone 5 but its still asking for a passcode

Hi
My iphone 5 kept telling me to enter my passcode after phone has been restarted.
1. I didn't restart the phone
2. Ive never had a passcode on it.
I have done a system restore on iTunes but its still asking for a passcode
Any one else had this problem and solved it successfully?
cheers

See this article: Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support even though you say you have never had a passcode on it, you will have to follow these steps.

I'm trying to set up my apple tv and have been asked for my AppleID and password. Then I'm asked for a password for my password???!!! What do I do?

I'm trying to set up my apple tv and have been asked for my apple id then my password. Then I am asked for the password for my password. What is this?

It's when I am in home share set up. I give my apple ID and password as asked, then I am prompted to provide a password for my password.
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I wish to reset my ipad. However, when I selectGeneral Reset Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad not reset. How do I get past this?

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The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
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HT4623 I wish to upgrade but have been asked for a passcode, as I have never had one how do I get past this?

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