HT4623 iam getting Error -1 when iam restoring using itune

iam getting Error -1 when iam restoring using itune

Hi LordZc,
Thanks for visiting Apple Support Communities.
You can find more information about iTunes restore errors in this article:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
This information relates to error 1:
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Since you have already tried to restore more than two times, I recommend checking for issues between iTunes and security software using the steps in the article below:
Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
After doing so, see this article for the steps to restore when your device is in recovery mode:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy

Similar Messages

  • I'm getting error 4001 when trying to use itunes match, I'm getting error 4001 when trying to use itunes match

    Hi can anyone help with the error message I'm getting?

    Any idea how to upgrade to that version? When I go to my About iTunes menu it gives me this:
    But when I check for updates I get:
    Any ideas? Thank you very much in advance.

  • Why do I keep getting error 4100 when trying to use iTunes Match?

    I just can't get iTunes Match to work. It finishes Step 1 (Gathering Info), but then on Step 2 it errors out saying there was a problem of some sort with iTunes.

    Any idea how to upgrade to that version? When I go to my About iTunes menu it gives me this:
    But when I check for updates I get:
    Any ideas? Thank you very much in advance.

  • Getting error message when attempting to access iTunes store. UNknow error occurred (0x800903318). make sure your netwrok connection is active.

    In iTunes software get error message when attempting to access iTunes Store. Could not connect. Unknown error occurred (0xx800903318). Make sure your network connection is active and try again...NG

    Hello there,
    Thanks for using Apple Support Communities.
    Since this error 0x800903318 combined with the network connection error message is occuring when you're trying to connect to the iTunes Store, I'd like you to please follow the steps in the article linked to below.
    Apple software on Windows: May see performance issues and blank iTunes Store - Apple Support
    Cheers,
    Alex H.

  • Im getting error 2 when tryig to download ITUNES with windows 7, you know what i can do?

    Im getting error 2 when tryig to download ITUNES with windows 7, you know what i can do?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I get error 2324 when trying to update itunes.  Suggestions?

    I get error code 2324 when trying to install the latest itunes.  Any suggestions?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I am getting error messages when trying to open itunes. I have tried to reinstall but the error keeps coming up.

    I am getting error messages whe I try to open itunes.  I have tried to reinstall three times.

    What does the error message say? (Precise text, please.)

  • IPod Error message when Sync'ing using itunes

    Every time I use itunes to sync my music onto my 5th generation iPod it does about... 50 files then i get the error message:
    'attempting to copy to the disk "DARROL'S iPOD" failed because the disk could not be read or written to'
    A few times i've managed to get all the music onto it but mostly I get that error message. I've done a full restore on the iPod twice but it still happens.
    I resorted to using the Winamp plugin to transfer the music and that seems to work a lot better but it doesn't seem to give album art, would like to use iTunes to do it, any help would be good.
      Windows XP Pro  

    See this troubleshooting article.
    Disk cannot be read from or written to error syncing iPod in iTunes.

  • HT4623 Keep getting error message when trying to update to ios6

    Every time I try to update my 4s or iPad 3 to ios6 I get an error MSG

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • HT4623 i get error 9006 when trying to update ipad mini 2 ?

    cannot update

    https://discussions.apple.com/message/23377259#23377259
    https://discussions.apple.com/thread/5198536
    http://support.apple.com/kb/ts3694
    more
    https://www.google.dk/search?q=iphone+update+9006+error&oq=iphone+update+9006&aq s=chrome.1.69i57j0l5.8921j0j7&sourceid=chrome&es_sm=91&ie=UTF-8

  • Getting Error Message When Trying to Access iTunes Music

    Hi!
    Need some help.
    Little Mac Mini has been through a lot after foobaring after the last update. To bring you up to speed, I had to get Apple Genius Bar to fix the problem but they re-installed the OS by installing 10.4.7, Safari 2.0.4 and iTunes 7.0.x even though it had had 10.4.11, Safari 3.0.4 and iTunes 7.5 on it before the problem. Even when it was offline with Safari and mail crashing, iTunes worked fine. After Apple's re-installing 10.4.7, iTunes had problems and gave me a message that it could not play the video files because the quicktime version was too old. So Quicktime too was re-installed using an older version. Why did Apple Genius Bar fellow do this?
    Anyway... after this I found an underlying problem with the directory and had to restart with Tiger install disc and run Repair Disk to fix it. Then I got the computer back up to 10.4.11, Safari 3.0.4 and iTunes 7.5 using Apple's combo update and Software update. Repaired permissions and verified disk, everything.
    So here is the problem, I can not get iTunes to access my music on the external hard drive anymore. I remember getting a message that suggested that something happened to the xml file.
    Here's the thing: I have two complete copies of the iTunes music on two external hard drives. I also have, in addition to these, a complete copy of the iTunes Music backed up using the Apple program "Back-Up." Usually, I keep iTunes pointing to the music folder on one of the external hard drives, but now, it insists on opening up the iTunes music on the internal which has very little music on it. I know how to open the other music libraries by holding down the option key and starting iTunes and choosing a library. In the past when I did this I got iTunes up with all of my music, etc. fine. I used to be able to access the music library on one external and then switch to the other library by holding the down the option key while starting iTunes. But now, I get a message that says "An iTunes Library file could not be found in the folder 'iTunes Music.' Please change to another" irregardless of which library I choose. What does this message mean? How do I get iTunes to access the music in these libraries again?
    I know that the music libraries are all fine on the externals, because I have gone and found them. All is okay with that, but I can't get iTunes to see them. Could this be because the xml file is missing? I can't seem to find it anywhere. Not in the main hard drive or on any of the externals. If it is missing and I need it, where can I get it and where, exactly do I put it. I am a bit sketchy on my understanding of the file hierarchy as you can tell.
    I do have back-up. Would a restore fix the problem. My little mac only has about 6 gigs left in it's internal so there is not enough room to put the music back into the internal iTunes that it is currently working from. Can I restore the back up version on to one of the externals? I don't know really what to do.
    What am I missing? Thank you so much!- Charlotte

    Well... no response.?
    Anyway.... solved my own problem. Apple should hire me.
    Actually read another post and got an idea. Held down the option key while starting iTunes. Got the window that asks if I want to create a new library or to choose a library. I had been choosing and finding that my libraries on the two external hard drives were damaged. Yes... I think it was because the iTunes Library files and the iTunes Library xml files were missing. So instead of choosing library, I chose to create a new library. Of course it brought up iTunes with nothing in it. I opened the folder "iTunes" on that same external hard drive and boldly clicked and dragged it on to the empty Music section of iTunes. It imported! First importing everything. Music, podcasts, video, audio books, etc. and then imported album art and then boom, it was all there. With trepidation, I closed iTunes and reopened it and yes, all is there still... like in.... it works! It plays! I've been listening to music while typing this.
    Of course, the playlists and play counts, ratings are gone. Yes... I expected that, but I have all of the media and that is what is important. Even the things I downloaded just before the problem happened is in there. Okay... well that's good.
    Hey.... what ever you do, keep back ups and copies, like several and in several formats and all over the place. For instance, most of my music is backed-up in five places. On a cd, also on a dvd, and also in three places on two different external hard drives!
    Okay.. for the weird thing and it's only weird to me because I obviously do not completely understand the file system in the mac. It's this: Before I created this new library, when I went to the external hard drive I found the folder labeled "iTunes" and no other folders. The iTunes folder only contained the media content and I could not find the library or library xml files. Now after importing that one iTunes folder into the newly created library and allowing it to get everything into it, going to the external hard drive I had expected to see a new folder with a new copy of all of the music content in it but instead I found a new folder labeled " iTunes1" and opening it, I found the library and library xml files. Ah.... so if I am understanding this correctly, what "creating a new library" did was to add in new the library and library xml files that were missing, but it still accessed the "iTunes" folder with all of the content that was already there. So... in essence fixing the problem. Yes... this would be correct because the external has the same amount of gigs used as it had before I created the new library. This is way cool! And no, I did not mess anything up, my computer's internal hasn't enough space for the iTunes music content and it's showing the same amount of space used so it's not like it moved the stuff into the internal. It couldn't do that, anyway.
    I shall thank the guys on the other post for their help. Hope this helps others.
    By the way... this whole problem happened originally because apparently my hard disk had errors in the directory and the downloading of the last security update (security update 2007-009) was just too much for it.
    Look before updating always check by going to Utilities and performing a "permissions repair" and also running "Verify disk," even if you see that your S.M.A.R.T. disk shows "verified." If verify disk shows any errors or problems then perform a disk repair. Do this before any update or installation or you may run into serious trouble. To do this get out your OS install disk. Use the Tiger one if your computer is currently running Tiger. Leopard one if it's using Leopard. Put the disk in and re-start your computer. As soon as it is off and before it even begins to start up, hold down the C key on the keyboard and keep holding it down until you get the message asking what language you want. Don't panic, this is correct. It will look like it wants to install the OS again. Don't re-install the OS. But you can choose the language. Here I was panicking and I don't want you to. At the top you will see the installer bar. Go to Disk Utility up on that bar and click on that, it will take you to Disk Utility and you will then and only then be able to perform a disk repair by clicking on "Repair Disk." Do it! Do it a couple of times until the thing reports that the disk has no problems. I forgot how it states this but I do remember that the lettering is in green. Green is great! Close Disk Utility. Quit Installer. A window will come up asking you to choose where to restart from so choose your internal hard drive and it should restart and be good to go.
    Trust me, the updates are fine. 10.4.11, Safari 3.0.4 and iTunes 7.5 are good, it's existing problems in your computer's directory or keychains that is causing the problems when updating or installing new stuff. I had to learn all of this the hard way, even though I tried to keep my mac clean and in top shape, and even though I asked and asked the Genius Bar guys at the local Apple store if there is anything more I needed to know to prevent difficulties. I learned all this here, in these discussions, in answer to my posts under other sections. Thanks Klaus1, Hawaiian_Starman, dechamp, and baltwo!
    Okay.. if I got anything wrong in my descriptions, please, please correct me! I don't want to be inaccurate. I want to know this stuff!
    Thank you so much for persevering through my long post, here. -Charlotte

  • Getting Error Message when trying to use Software Update in the Mac App Store...

    Hello,
    I was wondering if someone knows what this error message in the Mac App Store means. I am trying to run Software Update by clicking in the Apple Menu however, I am not able to see my available updates and instead get the following message on the Mac App Store:
    I have tried to fix the error by deleting both the Mac App Store Caches and plist files in the user library and made sure that I am properly logged into the Mac App Store with my personal Apple ID.
    What else can I do?

    aayushp wrote:
    I've been having the same issue. It was all fine until yesterday when I was searching for updates.
    Since when have you been seeing this error message?
    Last time I checked for an update was about 2 weeks ago and there were no errors reported. However, today I wanted to update iTunes to version 10.7 and decided to use the standalone installer rather than the SU version. Still, I decided to run the MAS Software Update function in order to ensure that my computer had all its software up-to-date and then I get this message. I don't think that me installing iTunes is to blame. Probably, it could be an internet connection problem on Apple's end I am still submitting a bug report to Apple.
    Now one question, who is your ISP (internet service provider)? In my case I have Comcast and I am in Florida.
    Thanks for your reply!

  • Get error -69 when syncing iPod to Itunes

    I just bought a new Ipod Nano (used to have an mini). I tried syncing it to my existing Itunes library but it said I had to upgrade to 7.0. So I did, and now when I try to sync it it doesn't copy it just gives me a -69 error "attempting to copy to the disk "Jo's Ipod" failed. An unknown error occured.
    Im not sure if the problem is the new ipod, or the upgrade to the later Itunes...help. I was so excited about getting my new one and now it doesn't work.
    Thanks in advance.
    Jo
    Dell   Windows XP  

    See if this helps: iTunes displays a -69 error when syncing iPod

  • Getting Error Message When Try to Open iTunes

    I recently had to reinstall my Os now I am having some issues. I unlocked all the folders to access my archives but now I open iTunes. I even reinstalled (10.4.1) the application but I am still is getting this error message, "The folder “iTunes” is on a locked disk or you do not have write permissions for this folder."
    I do not know what to do. Please advise. Thx.

    Anyone???

  • Why do I keep getting error -65581 when trying to use a cRIO 9024 and c series modules

    I am simply trying to send out a digital high on DIO0 of a 9401 c series module and I get the following error every time.  
    Error -65581 occurred at Shared Variable in Send True Value Out.vi
    Possible reason(s):
    CompactRIO:  (Hex 0xFFFEFFD3) The FPGA personality currently running on the CompactRIO chassis does not support the RIO Scan Interface in this slot.
    This error or warning occurred while writing the following Shared Variable:
    \\NRL-CMG-cRIO\NI 9401-1\DIO0
    \\170.126.209.52\NI 9401-1\DIO0
    Any help would be greatly appreciated.
    Nate 
    Solved!
    Go to Solution.

    NMAYO,
    In your project view can you right click on the chassis in the cRIO and make sure that it is set for Scan Mode and not FPGA mode? Also, In the measurement and automation explorer you can check the cRIO and verify that it has Scan Engine Support installed on it. The tutorial below shows how to reformat a cRIO and install software on it, the later steps on software will allow you to check your cRIO.
    Reformatting a CompactRIO Real-Time Embedded Controller
    Ben Sisney
    FlexRIO V&V Engineer
    National Instruments

Maybe you are looking for