HT4623 iOS 7.0.3 update
I have been trying to download the ios7 update on my iPad for 24 hours; it continues to show the message "less than one minute remaining." Help please!
Did you try to connect in recovery mode, as explained in this article?
iOS: Unable to update or restore
If this does not work, you'll have to get it serviced by contacting Apple Support or an Authorized Apple Service Provider next to your place.
iPhone - Contact Support - Apple Support
Apple - Support - Service Answer Center
Similar Messages
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HT4623 IOS 6.1.3 update and maps
I have updated my Iphone 5 to IOS 6 latest version (6.1.3) last week. Since then, Apple Maps doesn't display maps anymore on screen. GPS position and directions appear but on a blank screen. 3G and LTE aren't teh problem, iut works well with other apps and Google Maps. Is there anyone having the same issue ?
Here you go.
You need to backup all and then restore your contents after you have reinstalled IOS6.
Good luck.
Oliver
Olivier:
Since upgrade to 6.1.3 Maps doesn't work anymore
Olivier:
GPS signal is good
Olivier:
I've restarted and reset the device
Sarah:
Oh No! I'm so sorry you are having that issue. Let's see what I can do to help!
Olivier:
but Maps don't show in the background, only route and pins
Olivier:
and this is the same with other apps using Maps as mapping app
Sarah:
OK, when you say that you reset the device, how was that done? There are a couple of ways to reset
Olivier:
Used Home and on/off hold for over 10 secs. Couple of times.
Sarah:
Ah OK, Do you have either an iTunes or iCloud Back Up of your device?
Olivier:
I'm on iTunes but is everything backed up on it ?
Olivier:
All configurations and specific set ups ?
Sarah:
Only if you ask it to. Go to File > Device > and select Back Up
Olivier:
where is
"go to file" ?
Sarah:
Sorry, in iTunes select File > Devices > back up
Olivier:
OK, done. Where is the back up stored ?
Sarah:
on your computer, there is a back up folder within iTunes. If you want to verify that one is there Select Edit > Preferences
Sarah:
Then select Devices (it has a picture of a black iPhone) in the large box in devices it shows any iTunes back ups of your devices
Olivier:
i'm on a PC Windows 8. Waiting for back up to finish. it's a 64GB and about 58GB are used.
Olivier:
there's no device backup file shown even after completion.
Sarah:
Close the preferences box and reopen it again, it will be there
Olivier:
OK got it. Are you sure it stores everythng. I don't want to have to reconfigure everything.
Olivier:
How will it take to restore then ?
Sarah:
OK, yes it does back up everything, except voicemail, as that is on a 3rd party server
Sarah:
OK, now that we have the back up, in iTunes, are you on the Summary page? - it shows a picture of your device
Olivier:
yes
Sarah:
OK, here is what we are going to do...
Sarah:
Since something happened while the iOS update was doing it's thing, we are going to restore the software back to it's original state. This restore process removes all of the software and puts it all back on again.
Olivier:
OK. How long does it take usually?
Sarah:
Once that is done, we will test the maps, if it is functioning correctly, then we will restore your back up. Does that make sense?
Olivier:
Yes it does. Let's go. I trust you know what it will do !
Sarah:
It usually takes about 20 mins, I can email you the directions and if you have any questions, you can always chat us back. would that be alright? I will get you started, of course
Olivier:
Ok fine. Let's go.
Sarah:
OK, on the Summary screen, find where it says restore
Sarah:
it's usually near the right side
Olivier:
Restore iPhone ... got it
Sarah:
Perfect
Sarah:
select that and follow the instructions
Olivier:
need to synchronize apps first
Olivier:
doing it
Sarah:
When iTunes asks you if you want to restore as a new device, or from a back up, select As A New Device
Olivier:
Hold on! is it down the page or up ? Restore Iphone or Restore BackUp ?
Sarah:
restore iPhone is correct
Olivier:
Ok. It still says that there are purchased items on the phone not transferred to itunes library. Even after sync. ???
Sarah:
OK, we need to Transfer Purchases
Olivier:
how ?
Sarah:
the iTunes library doesn't know what you downloaded from the device itself. Transfer Purchases will tell it.
Sarah:
Select File > Device > Transfer Purchases OR, there should be a choice on that warning box
Olivier:
it is transferring 63 purchases
Sarah:
LOL, that will take a few minutes
Sarah:
but no worries, best to keep iTunes happy!
Olivier:
too much apps !!
Olivier:
yes. If iTune's happy, i should be too.
Sarah:
Exactly!
Olivier:
have you had this same issue already ?
Sarah:
Actually, i have not. However, I have seen others with strange occurrences after the software update. That is to be expected, since there are so many variables on peoples devices. Sometimes the iOS gets confused and that is when we see weird things like this happen
Olivier:
OK. It looks like another user at least has had exactly the same result after upgrade.
Sarah:
Possible, with millions of devices out there, anything is possible
Olivier:
46 of 63, getting there
Sarah:
Excellent!
Olivier:
transfer done. starting restore
Olivier:
should i do first a new backup ?
Sarah:
no, the back up we did already is fine. iTunes keeps that in a different place than the library is kept
Sarah:
That is why it didn't know about those downloads you have
Olivier:
ok. Downloading sw update
Sarah:
Cool
Olivier:
saying 51 mn remaining but going down .... slowly
Sarah:
OK, so I already email those articles to you, but let me outline the next steps. I will also email this transcript to you
Olivier:
ok thx. go ahead. I'm listening.
Sarah:
1) When iTunes asks for set up as New Device or Restore from Back Up -- pick New Device 2) Then follow on screen steps to finish the set up ( make sure to enable location services - the rest is unimportant as we will restore from back up later on) 3) Eject device and check maps program 4) if issue resolved, do happy dance, then plug device back into iTunes and select File > Device > Restore from Back Up OR, if issue is not resolved, go ahead and Restore from Back Up and then Call our awesome phone advisors at 1 800.275.2273 and refer to this case # 428167088, so they can get with a senior advisor to report this issue. ( that is something we can't do via chat)
Sarah:
wow, that was a lot to type!
Sarah:
It is important to me that your issue is taken care of. Before I let you go, do you have any questions regarding what the next steps are to get this issue resolved? -
Hi Apple,
Recently I updated my iPhone 4S to iOS 6.1.3 but noticed that my Wifi is greyed-out. I tried resetting all my settings but to no avail. Anyway to rescue my phone?
Thanks!If it is a software problem this will fix it: http://support.apple.com/kb/TS1559
It that doesn't help, folk wisdom says to put it in a plastic bag (to prevent condensation), then put in a freezer for 15 minutes. When it comes out it may be fixed. -
HT4623 Please help me to update iOS 7.0.3
Please help me to update iOS 7.0.3
Read though the article you referenced to find out how to update to the latest iOS level (which is now iOS 7.0.4)
See here: http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US
If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972 -
Hi why does my itunes always say "error contacting server" when i update my iPhone 5 (iOs 6.0.2) with the iOs 6.1.3 update?
Hey Tigergirl17,
Thanks for the question. If you haven't already done so, you may want to update iTunes to v11.1 (released on Sept 18th). After updating iTunes, you can then update your iPhone 5 to iOS 7.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Thanks,
Matt M. -
I keep getting error message when I try to update my iphone 3g to ios saying iphone software update swerver could not be contacted
Turn off any antivirus and firewall programs and try again
-
I followed the directions to install the IOS 7.0.6 update to my Ipad Mini, but when I click on install and agree to terms & conditions, it says it is unable to verify the update because I am no longer connected to the internet. Not true. Help.
Ok, got it now. I turned the Mini off and rebooted. Seems to be working fine now.
-
After doing the IOS 7.1.1 update on my iPad 4 the screen just shows the iTunes icon and a cable with an arrow. I can't get the device to open. Can someone help me with this issue? Thanks!!
Yes. The phone will be back to default settings.
Once the phone is up and running you can try and restore your backup again.
http://support.apple.com/kb/ht1414 -
Now that iOS is consistently being updated. Will the 1st Generation IPad be stuck with IOS 5? Eventually my IPad will be good for nothing as Apps start requiring the updated software.
The iPad 1 can only be updated to iOS 5.1.1. This is unlikely to change.
The apps you have will continue to work and there are still many apps which run on iOS 5 (or even earlier iOS levels). -
I am using an I phone 4 , my phone is running iOS 5 I want update and install but it's telling me that an error occurred whilst trying to update but it does not give me any other option except diismiss.
I suggest you turn off virus software on your computer and the firewall
UPDATING iOS
Over the air updating of iOS needs iOS 5 or later
The following link explains how to update
This link explains how to update using itunes
This explains how to transfer purchases to your computer -
My Iphone 5 says my iOS 6 was successfully updated but I can not get the next step complete as it will not recognize my wifi admin password and am unable to use the phone at all HELP Suggestions??
Enter the correct passcode to access the Wi-Fi, it is NOT the admin password for the Wi-Fi.
Or, simply plug the device into the computer and restore it from the backup there. -
The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying a picture iTunes logo and a USB plug and black backgraound. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?
Thanks, Lawrence.
I've tried http://support.apple.com/kb/HT1808 and other suggestions first, which turned out unrelated.
I've finally fixed the issue by plugging the cable in the USB 3 ports in the back of PC instead of the ports in the front, the iTunes saw the phohe and the recovery started automatically.
In the hindsight, I realized that the either the required prerequisite iTunes 11.1.5.5 update installed a USB driver incompatible with my PC's front side USB ports that I always used for my iPhone syncing prior or it was always
incompatible, but worked in all modes except the recovery.
Cheers,
Michael -
iPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers? I downloaded old version of Numbers 2.0.1 from DVD but with both versions the 2.0.1 will not open. So both versions are present but only the new version functions. I tried to drag the new version to the trash but the old version still runs error message and will not open. I did not try to restart with the new version in the trash.
Maybe. See:
Reverting to previous version of Numbers -
After ios 8 update has anyones ipad started randomly selecting everything? Even after ios 8.0.1 update it has still continued to do the same thing making it immpossible to use ipad anymore. Has anyone had the same problem and/or knows how to fix this?
Try a Reboot pess & hold power button & menu button hold both down until you see Apple Logo you will not lose any data This may help but the ipad 2 is a bit under powered for iOS 8 If you can a very good buy now is the iPad Air 32G Since they brought the new one out the price for this model Has come down by £120.00 That's the one I am using and it works great on iOS 8.1 Bsydd uk
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I am trying to get ios 4.3 software update for my iPad 1. Have downlosded Itunes and apple softwareupdates to my PC, but when I plug in my iPad the computer thinks it is a digital still camera. how do I get my PC to reconize that it is an iPad
Must point out that this is the first time I have ever tryed to update my iPad, other than when I got it started at the store where I abought it.
This is what is happening to me. the PC is on and I have3 the Itunes on the screen but as soon as I plug in my iPad my PC seems to think that it is a digital still camera and emediatly starts suting down as it seems to think the iPad(digital camera) is going to harm my PC. PC will not go anyfurther than a warning screen and I have to then shut it down unplug the iPad and start again. HELP please
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