HT4623 IOS 7 issues with FaceTime access

Just updated my IPad with IOS 7 and can't access FaceTime can anyone help me please ?

I have found that people with this problem have been able to get it worked out after a restore.
http://support.apple.com/kb/HT1414

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  • Unable to log into iMessage and intermittent issues with FaceTime

    Late 2011 MacBook Pro, OS X 10.8.4.  I'm an admin level Windows guy but a relatively new (and otherwise very pleased) convert to Mac OS.
    This morning Messages started repeatedly prompting me for my iMessage password and FaceTime has starting working only intermittently.  Both work fine from my iPad and iPhone 5.  Both have been working from my MacBook Pro for months.
    This morning when I tried to fire up Messages on the MacBook I got an error saying "The server encountered an error processing registration".  After doing some Googling, I noticed that many folks said that when they had this problem they also had an issue with FaceTime.  I confirmed that FaceTime was indeed giving me the same error as iMessage. After trying some solutions from past threads that didn't work, I rebooted.  Now instead of throwing an error, Messages just keeps asking me for my iMessage password again and again.  FaceTime works occasionally but sometimes when I get a call and click answer, I get "call failed" as my iPhone and iPad continue to ring and then I'm asked to re-enter my password on the MacBook.  If I enter my password it just sits and spins.  If i quit FaceTime and start it again, it'll usually log in successfully but calls may or may not work (following the same pattern I just mentioned).
    The odd thing to me is that when I tested FaceTime on my iPad, I got notifications on my iPad and iPhone and my primary and alternate email address were now registered with FaceTime.  They have been for over a year so I'm not sure why I'm getting those notifications again.
    I'm able to log into the Mac App store without a problem using the same AppleID
    What I've tried so far based on Google results:
    1. In Keychain Access, reset my default keychain - No improvement
    2. In Keychain Access, selected Keychain First Aid, repaired and verified - No improvement
    3. On my iPad, turned iMessage off and back on - No improvement, though iMessage on the iPad still works fine
    4. Confirmed that my primary and secondary AppleID email addresses and password are correct.  The email address associated with my AppleID is not associated with any other AppleIDs.
    Thanks!

    This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
    Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
    Step 1
    Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
    Step 2
    Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
    Step 3
    From the menu bar, select
     ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
    Step 4
    Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
    Step 5
    From the menu bar, select
     ▹ System Preferences ▹ Network
    If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
    The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
    Step 6
    Select from the menu bar
     ▹ System Preferences… ▹ Flash Player ▹ Storage
    and click
    Block all sites from storing information on this computer
    Close the preference pane.
    Step 7
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    If iMessage worked in the guest account, stop here and post your results.
    Step 8
    Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
    If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
    Step 9
    Reset the NVRAM.
    Step 10
    Reinstall OS X.
    Step 11
    If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support.

  • Issue with assistive access not keeping permissions

    Since a recent upgrade (likely from OS X 10.9.x to 10.10.2) I've had issues with Assistive Access blocking Automator and Applescript from interaction with dialogs.
    If I run my script or my Automator workflow (which basically has the same script in it) I get the error:
    System Events got an error: Automator is not allowed assistive access. (in the case of Automator).
    If I open Automator, and then untick and retick the Automator entry in the Accessibility options within Security & Privacy (System Preferences), then workflow can run again. It continues to work until I Quit Automator. Then it's as if OS X no longer trusts Automator to be the same app I gave Accessibility permissions to.  And the situation repeats. It's much as if it were not code-signed. The exact same issue plays out with Apple Script.
    I came across this info, which I hoped would solve the problem, but it made no difference: http://macscripter.net/viewtopic.php?id=43394 and http://bit.ly/1x3SRmc
    In my Accessibility permissions I now have:
    Script Editor
    Automator
    1Password 5 (which the script interacts with)
    com.apple.security.agentStub.xpc (in case that's being called up and triggering the Accessibility issue)
    osascript (in case that's handling the script and triggering the Accessibility issue)
    SecurityAgent.xpc (in case that was triggering the Accessibility issue)
    I added all these because the post at http://bit.ly/1x3SRmc     indicated that anything Apple Script is interacting with needs Accessibility access permissions.
    My script is as follows:
    set appName to "SecurityAgent"
    set passApp to "1Password 5" (* set this to the name of your password manager *)
    tell application "System Events"
      if not (exists window 1 of process appName) then -- test if SecurityAgent window exists
      set answer to display dialog "The password dialog was not found. Please check." buttons {"Ok"}
      return -- abort if SecurityAgent window does not exist
      end if
    end tell
    tell application "System Events"
      set position of window 1 of process appName to {10, 10}
    -- move SecurityAgent window out of the way
    end tell
    activate application passApp
    tell application "System Events"
      tell application "SystemUIServer"
      set answer to display dialog "Make sure correct 1Password item is actively selected (i.e. click it again if it was previously selected), then click “Continue” to proceed." buttons {"Continue"}
      end tell
      tell process passApp
      (* If you are not using 1Password, you may need to change the menu item clicks, below, to whatever is correct in your particular password manager *)
      click menu item "copy password" of menu "item" of menu bar 1
      delay 1
      set appData to the clipboard
      end tell
      tell application "System Events"
      tell process appName
      set value of text field 1 of window 1 to appData
      if exists (text field 2 of window 1) then
      set value of text field 2 of window 1 to appData
      if exists checkbox 1 of window 1 then
      if value of checkbox 1 of window 1 is 1 then
      click checkbox 1 of window 1
      end if
      end if
      set value of checkbox 1 of window 1 to 0
      delay 1 (* gives  a moment to see what's going on *)
      click button "OK" of window 1
      else
      if value of checkbox 1 of window 1 is 1 then
      click checkbox 1 of window 1
      end if
      delay 1 (* gives  a moment to see what's going on *)
      click button "OK" of window 1
      end if
      end tell
      end tell
    end tell
    In Automator it would appear the script is generating an error as soon as it reaches line 5, "if not (exists window 1 of process appName) then"
    I would greatly appreciate some assistance in resolving this issue.

    Starting with Mavericks, Apple changed the way that the accessibility works (see Using AppleScript with Accessibility and Security features in Mavericks) - each individual application needs to be given access, instead of a global option.  A regular AppleScript application saves properties and global variables with the script, which makes it a new application as far as the system security is concerned, so it needs to be re-added to the accessibility list.  To work with this new security feature, you need to code-sign your AppleScript application or make the script(s) in the bundle read-only so that they don't get changed (note that an AppleScript-based project in Xcode does not modify the application bundle by saving properties and globals).

  • Anyone having issues with facetime fail on iphone 4 or macbook pro?

    Is anyone having issues with facetime fail on macbook pro or iphone4?

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page.
    http://www.apple.com/support/systemstatus/

  • HT5538 I receive an error message when trying to link my iMessage account to my Apple ID.  My phone syncs fine, just my Macbook doesn't work.  Same issue with Facetime.

    I receive an error message when trying to link my iMessage account to my Apple ID.  My phone syncs fine, just my Macbook doesn't work.  Same issue with Facetime.

    HI,
    In effect this is a DNS block.
    You can do it.
    You need to be in an Admin Mac User Account that has  non blank password.
    Go to the Applications/Utilities folder and open Terminal.
    You should see your shortname (the one under the Little House icon) followed by the $ symbol
    Copy and paste the bold text below into Terminal after the $ symbol.
    sudo pico /etc/hosts
    This will load the file "hosts" into and editor that works in Terminal.
    Use the arrow keys to get to the line with Verisign in it.
    Now type the # symbol and it will be added in front of the character that is highlighted.
    The # symbol is either Shift +3 or ALT+ 3 depending on your keyboard layout
    Now use CTRL and O keys together.
    This Saves the changes.
    Quit Terminal.
    10:02 PM      Wednesday; May 1, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Having issues with facetime

    Having issues with connecting with Facetime

    Hey Candib82,
    Thanks for the question. I understand that you are experiencing issues with FaceTime on your Mac. The following resource may provide a solution:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Additional Information:
    Unable to make or receive FaceTime calls after April 16, 2014
    http://support.apple.com/kb/TS5419
    Thanks,
    Matt M.

  • Facetime problem. am having issues with facetime on iphone 4. Have gone to settings and turned on facetime and it will work (have tested it and my partner can facetime me but no icon comes up on my phone and so doesnt link to any of my contacts

    Facetime problem. am having issues with facetime on iphone 4. Have gone to settings and turned on facetime and it will work (have tested it and my partner can facetime me but no icon comes up on my phone and so doesnt link to any of my contacts

        Oh boy! Acting kind of weird seems to be an understatement, aquaequus!
    What type of troubleshooting were we able to do with you? I want to make sure that we can get some sort of resolution for this problem.
    It is quite possible the battery door may get your phone in working order again. I'm not sure if the store has it in stock, but it is available in our warehouse for $14.99 which can be ordered via customer service.
    Tamara H.
    Follow us on Twitter @VZWSupport

  • Solved IOS 6 issue with headphone remote

    Upgraded my Iphone 4S to IOS 6 and my Klipsch headphone remot would not work.  Volume buttons worked, and the center button would start playing music, but it would not stop or pause the songs.  I tried my original Apple earbugs with the remote and did not have any problems.  The I used the Klipsch again, and now they work great.
    Sounds strange, but that is what happened.

    Hi All,
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    Restart your music app and things should be back to normal. [I also would close all other app in the same fashion, just in case, cause things like youtube apps use the controls on your earphones as well. ]
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  • Bluetooth IOS 5 issues with infiniti

    Hello,
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    Question:  when will apple be fixing this...it has got to be soon!  I cannot pssobily work wityhout bluetooth and sicne verizon FAILED to mention this issue, I am stuck with this phone, that is of no use to me for my work...
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    I've been having the same issue with my '08 G35.  Apprently there is a problem with iOS 5 and Bluetooth; if you search this and other forums there are many reports of this issue with other manufacturersincluding Audi, BMW, Ford and Volkswagen.  Also, aftermarket stereos and even some earpieces are having similar issues. 
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    I have tried a hard reset of the phone after deleting the pairing from the car and the phone.  It helped but the car still drops the phone randomly.  I have also tried disabling then restarting Bluetooth right before I get in the car, also turning the phone to airplane mode then back to normal; neither reliably fixes the problem. 
    To me this is a more serious issue than the well-publicized battery problems.  People use this feature to safely make calls.  To have a system that will randomly stop working in the middle of a call is less safe than having no handsfree capability at all.  Especially for people like me with a manual transmission.
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    Hi my macbook pro is running os x 10.8.5 and i can't get my facetime or imessenger account to sign in with my apple ID any thoughts?
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    Wayne

    Same problem here with Facetime from my MacBook Pro
    All of a sudden started a few days ago.
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    What's going on here.
    I know my Apple ID and password.  FAcetime is working on my iPhone now.
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  • HT4623 i have issue with my iphone5, the phone is open and good network signal, but when some one calling me they cant reach me, like the phone is off

    i have issue with my iphone5, the phone is open and good network signal, but when some one calling me they cant reach me, like the phone is off

    You are as far as you can be with the original iPad; only iPad 2 and greater will update to 7+

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    I have issues with purchasing apps, but I can download free apps. Error telling me to contact apple?

    Then contact iTunes support like the message said:
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