HT4623 iOS update

I am using an I phone 4 , my phone is running iOS 5 I want update and install but it's telling me that an error occurred whilst trying to update but it does not give me any other option except diismiss.

I suggest you turn off virus software on your computer and the firewall
UPDATING iOS
Over the air updating of iOS needs iOS 5 or later
The following link explains how to update
This link explains how to update using itunes
This explains how to transfer purchases to your computer

Similar Messages

HT4623 ios update is taking longer hours, corrupting other applications and failing

ios update is taking longer hours, corrupting other applications and failing, please what can i do?

Make sure you're using the latest version of itunes.

HT4623 iOS update: I can update to the operating system I want, not to the latest one?

I want to know if I can update to the operating system I want, not to the latest one.

You can Only update to whatever is the Current iOS for your Device.

HT4623 Ios update problem....

I try to update my ipad2 ios 5.0.1 to newer version 5.1.1 but always end with failed message. Try several times, still the same. Pls help.

Make sure your iPad has at least 50% ( which I think is how much battery it says) or it can't update.
I don't think that is you problem but just to be sure.

HT4623 ios updates for iphone4

I want to download updates for
my iphone 4, how can I do?

Use either of the two options documented in that article. If it's running an iOS version prior to 5.0, it needs to be updated from iTunes on a computer.
(69391)

HT4623 iOS Update on IPhone 4s and IPad Mini

I have a IPad mini and a IPhone 4s and it says the iOS 7 Update isn't there. I want it to update. At first it did say it on my Ipad mini but I pressed update later instead of update now. Help?

It might be that the servers are overloaded with everyone trying to upload the update today. Wait a little bit and try again later. You might also try restarting your device if you don't see the option.

HT4623 Problems Updating My iOS!

I've just sync'ed my Iphone 4 and it said that newer versions of Itunes / QuickTime were available. I updated these.
When my phone was connected it the itunes told me a newer version of iOS 6.0.1 was available for my phone did i want to download and install.
I ok'd it and itunes backed up my phone and then downloaded the iOS. My phone was then in recovery mode - itunes wanted me to restore my phone so it would work with itunes. When I look at the progress of update and restore it completes but my phone is left in recovery mode and I can not get it out of this state which means I can not reinstall my backed up data and essentially I'm left with a VERY EXPENSIVE paperweight!
The phone was purchased originally from Apple factory setting unlocked.
Any assistance gratefully recieved

What model iPad and what iOS are you currently running?
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 ios 5.1 update on iPad 2

My iPad2 shows no software update option on the General page. What can I do to update my iPad 2 to ios 5.1 without this menu option?
Thank you.

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

HT4623 tried updating to iOs 6 and now itunes thinks my phone has no sim card?

I have tried updating my iphone 3gs to the latest iOs 6 for Icloud and now my itunes is saying that my phone has no sim card in and won't update the phone or let me reset it?

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 MY IOS UPDATE IS BEING EXTREMELY SLOW, DO YOU KNOW WHY ?

My IOS update has taken almost 2 hours and isn't even half way completed yet?
I can't figure out why, can anyone help, or tell me how to speed it up ?
Thanks

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

HT4623 My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete.

HT4623 After my last iOS update my iphone 4 no longer syncs with my macbook. How do I fix that?

After my last iOS update my iphone 4 no longer syncs with my macbook. How do I fix that?

Is the device recognized in iTunes? What happens when you try to sync? What have you done to try and correct it? Before anyone can recommend anything, they need to know a little more information.

HT4623 just updated my iOS and now it won't let me past the screen on find my IPhone

I can't get past the FIND MY IPHONE Screen after IOS update...it's like the continue button and or arrow aren't highlighted and don't allow me to select them so I can't move on.

I do go thru safari and I get thru the log in into my account but when it comes to showing your statement it blocks it. I had no problems until I download the latest version.

HT4623 my daughter was trying to do an ios update on her new ipad mini it now says to plug into itunes she does not have a seperate computer for that, the reason for the ipad can anyone tell me how to fix this or how to reset the ipad

tried to do an ios update the ipad mini is now asking to plug into itunes, have now seperate computer to do this can not get any other screen to come up on ipad can the ipad be reset or how do I fix this

If it's showing the connect to iTunes screen then it sounds like it's gone into recovery mode and will need to be connected to a computer's iTunes in order to be reset. Does neither she nor you have a computer, and if she hasn't has she been backing up to the cloud instead ?
Depending upon what country that you are in, and whether content is still in the store, she might be able to re-download some/all of her downloads via the Purchased tabs in the App Store and iTunes store apps

HT4623 IOS 6.1.3 update and maps

I have updated my Iphone 5 to IOS 6 latest version (6.1.3) last week. Since then, Apple Maps doesn't display maps anymore on screen. GPS position and directions appear but on a blank screen. 3G and LTE aren't teh problem, iut works well with other apps and Google Maps. Is there anyone having the same issue ?

Here you go.
You need to backup all and then restore your contents after you have reinstalled IOS6.
Good luck.
Oliver
Olivier:
Since upgrade to 6.1.3 Maps doesn't work anymore
Olivier:
GPS signal is good
Olivier:
I've restarted and reset the device
Sarah:
Oh No! I'm so sorry you are having that issue. Let's see what I can do to help!
Olivier:
but Maps don't show in the background, only route and pins
Olivier:
and this is the same with other apps using Maps as mapping app
Sarah:
OK, when you say that you reset the device, how was that done? There are a couple of ways to reset
Olivier:
Used Home and on/off hold for over 10 secs. Couple of times.
Sarah:
Ah OK, Do you have either an iTunes or iCloud Back Up of your device?
Olivier:
I'm on iTunes but is everything backed up on it ?
Olivier:
All configurations and specific set ups ?
Sarah:
Only if you ask it to. Go to File > Device > and select Back Up
Olivier:
where is
"go to file" ?
Sarah:
Sorry, in iTunes select File > Devices > back up
Olivier:
OK, done. Where is the back up stored ?
Sarah:
on your computer, there is a back up folder within iTunes. If you want to verify that one is there Select Edit > Preferences
Sarah:
Then select Devices (it has a picture of a black iPhone) in the large box in devices it shows any iTunes back ups of your devices
Olivier:
i'm on a PC Windows 8. Waiting for back up to finish. it's a 64GB and about 58GB are used.
Olivier:
there's no device backup file shown even after completion.
Sarah:
Close the preferences box and reopen it again, it will be there
Olivier:
OK got it. Are you sure it stores everythng. I don't want to have to reconfigure everything.
Olivier:
How will it take to restore then ?
Sarah:
OK, yes it does back up everything, except voicemail, as that is on a 3rd party server
Sarah:
OK, now that we have the back up, in iTunes, are you on the Summary page? - it shows a picture of your device
Olivier:
yes
Sarah:
OK, here is what we are going to do...
Sarah:
Since something happened while the iOS update was doing it's thing, we are going to restore the software back to it's original state. This restore process removes all of the software and puts it all back on again.
Olivier:
OK. How long does it take usually?
Sarah:
Once that is done, we will test the maps, if it is functioning correctly, then we will restore your back up. Does that make sense?
Olivier:
Yes it does. Let's go. I trust you know what it will do !
Sarah:
It usually takes about 20 mins, I can email you the directions and if you have any questions, you can always chat us back. would that be alright? I will get you started, of course
Olivier:
Ok fine. Let's go.
Sarah:
OK, on the Summary screen, find where it says restore
Sarah:
it's usually near the right side
Olivier:
Restore iPhone ... got it
Sarah:
Perfect
Sarah:
select that and follow the instructions
Olivier:
need to synchronize apps first
Olivier:
doing it
Sarah:
When iTunes asks you if you want to restore as a new device, or from a back up, select As A New Device
Olivier:
Hold on! is it down the page or up ? Restore Iphone or Restore BackUp ?
Sarah:
restore iPhone is correct
Olivier:
Ok. It still says that there are purchased items on the phone not transferred to itunes library. Even after sync. ???
Sarah:
OK, we need to Transfer Purchases
Olivier:
how ?
Sarah:
the iTunes library doesn't know what you downloaded from the device itself. Transfer Purchases will tell it.
Sarah:
Select File > Device > Transfer Purchases OR, there should be a choice on that warning box
Olivier:
it is transferring 63 purchases
Sarah:
LOL, that will take a few minutes
Sarah:
but no worries, best to keep iTunes happy!
Olivier:
too much apps !!
Olivier:
yes. If iTune's happy, i should be too.
Sarah:
Exactly!
Olivier:
have you had this same issue already ?
Sarah:
Actually, i have not. However, I have seen others with strange occurrences after the software update. That is to be expected, since there are so many variables on peoples devices. Sometimes the iOS gets confused and that is when we see weird things like this happen
Olivier:
OK. It looks like another user at least has had exactly the same result after upgrade.
Sarah:
Possible, with millions of devices out there, anything is possible
Olivier:
46 of 63, getting there
Sarah:
Excellent!
Olivier:
transfer done. starting restore
Olivier:
should i do first a new backup ?
Sarah:
no, the back up we did already is fine. iTunes keeps that in a different place than the library is kept
Sarah:
That is why it didn't know about those downloads you have
Olivier:
ok. Downloading sw update
Sarah:
Cool
Olivier:
saying 51 mn remaining but going down .... slowly
Sarah:
OK, so I already email those articles to you, but let me outline the next steps. I will also email this transcript to you
Olivier:
ok thx. go ahead. I'm listening.
Sarah:
1) When iTunes asks for set up as New Device or Restore from Back Up -- pick New Device 2) Then follow on screen steps to finish the set up ( make sure to enable location services - the rest is unimportant as we will restore from back up later on) 3) Eject device and check maps program 4) if issue resolved, do happy dance, then plug device back into iTunes and select File > Device > Restore from Back Up OR, if issue is not resolved, go ahead and Restore from Back Up and then Call our awesome phone advisors at 1 800.275.2273 and refer to this case # 428167088, so they can get with a senior advisor to report this issue. ( that is something we can't do via chat)
Sarah:
wow, that was a lot to type!
Sarah:
It is important to me that your issue is taken care of. Before I let you go, do you have any questions regarding what the next steps are to get this issue resolved?

HT4623 iOS update

Similar Messages

Maybe you are looking for