HT4623 ios7 update not available on my iPhone 4s
can you tell me why apple hasn't pushed the ios7 update to my phone yet? When I got to settings>software update, it still says 6.1.3
Hi redhuggybear84010,
Welcome to the Support Communities!
The first thing I would suggest is to close all of your open apps, restart, and reset your iPhone:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, Reset All Settings on the iPhone. This information can be found in the iPhone User Guide:
Reset iPhone settings - iPhone
http://help.apple.com/iphone/7/#/iph7a2a9399b
Reset iPhone settings. Go to Settings > General > Reset, then choose
Reset All Settings: All your preferences and settings are reset.
If the issue still persists, follow the troubleshooting steps below:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Cheers,
- Judy
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Attachments:
Lumia 710 update not available.jpg 172 KBDear Kevinluh, Welcome to the Nokia Forums!
I understand your frustration, however update availability can vary depending on Region and carrier, this is because some regions and carriers may not have signed off the update or have policies preventing the update occuring.
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Press the 'Accept As Solution' icon if I have solved your problem, Kudos my post if my advice has helped you! -
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Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
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If you get the alert when trying to update a bundled iLife app, select the Purchases page in the App Store and locate the app in your purchase history. If there's a button marked ACCEPT on the right, click it.
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If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
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From the App Store menu bar, select
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