HT4623 iPad software update problem....help!!
My iPad does not have a "software update" icon in the General Settings. So, how do I accomplish a software update?
Use your computer and iTunes:
See the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1.x
iPhone 4 iOS 6.1.x
iPhone 4S iOS 6.1.x
iPhone 5 iOS 6.1.x
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1.x
iPod Touch 5 iOS 6.1.x
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1.x
iPad 3 iOS 6.1.x
iPad 4 iOS 6.1.x
iPad Mini iOS 6.1.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages
Similar Messages
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HT4623 Ipad software upgrade problems because of sim card
when uptading ipad software it demands the sim card, which i don't use, because i only use wifi. It can't let me pass the configuration stage of the sim card. How can i elude that step ando go on with the upgrade?
Hi, here is the update:
I was forced to register and then got the answer: this computer is already registered.....!!!!
So an Apple problem !! -
Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help.
I'm running 4.3.3 on a ipad 2 im computer is connected via wire to internetSee
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
i did this instruction given by apple (ipad manual page129) about wrong password and when itunes done extracting softaware, its says that it can't contact ipad software update server, what should i do next? please HELP ME
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
how can i get ios 7 in my ipad 2? i have tried to update it but in my setting>general there is no icon for software update.so help me please!
If you are using iOS 4 (or earlier) there is no Software Update in Settings. That feature was first added in iOS 5.
To update you will have to connect your iPad to iTunes on a computer (preferably the one you sync with and backup to).
See here: http://support.apple.com/kb/HT4972 -
"ipad software update server could not be contacted" error.... any help?
Hi,
Im getting an "ipad software update server could not be contacted" error.
Is it a fault on my end or is it Apple which are still having problems and have disconnected their servers until it's fixed?
ThanksI have been trying to update my ipad 2 to ios5 "All" day with no luck. I will connect my ipad 2 to my mac, it brings up itunes and tells me there is an update, i click the download and update button, and when it gets to to "Contacting ipad update server, it just keeps trying to contact the server. it gives me no error, no matter how long i let it do its thing. i have tried rebooting mac/ipad, and trying over and over again to download, but i cant get past that "Contacting ipad update server." anyone else having this same issue? it seems most people at least are getting somewhat further than this..
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My son has disabled his ipad mini, Ive tried to go into Itunes to recover but i is giving me the following message:
"The Ipad software update server could not be contacted" could someone please help me I have an upset little boy who thinks the only option left would be to put the Ipad in the bin!!!!!Hi there BEXDON,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update serverhttps://support.apple.com/kb/TS1814
-Griff W. -
the iPad software update server could not be contacted. Make sure your network settings and your network connection is active, or try again later.....
How do I update to ios5..the iPad software update server could not be contacted. Make sure your network settings and your network connection is active, or try again later.....
How do I update to ios5.. -
When I try to restor my ipad mini I get the error message "Te ipad software update server could not be contacted. You do not have enough access privleges for this operation." Please help!!
I also have same problem i dont knw what to do ???????????????? have u got any solution >>????
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"Can't connect to iPad Software Update Server" Error. How Can I Fix This?
I keep getting an error saying, "The iPad cannot be updated at this time because the iPad software update server could not be contacted or in temporarily unavailable.", whenever I try to update to 3.2.2 or restore my iPad. This has been happening for a couple of months now. Can someone please help me!? Apple only addresses this issue for Windows. And have searched all of google and can't find anything.
Ahha! I have just overcome this problem myself.
Being a highly tech savvy I immediatly assumed that this was a most complex and difficult problem to overcome. So naturally I started looking at things like port 80 and internet proxy options.
But alas, it was my anti-virus which caused this error! A most dispicable fiend.
Solution:
I have Avast anti-virus so I will tell you how I disabled mine.
Open up the program and its friendly user interface, go to Settings at the top. In the newly opened Settings window go to the left and chose Troubleshoot from the nice little list at the bottom and then in the check box area that has appeared uncheck the Avast defence module. Now hit OK / APPLY.
Now you may close Avast completely. (Since exitting out only hides it in the background)
Hit control+alt+delete and open the Task panel.
Scroll across from programs -> processes,
Now find the AvastUI.exe or something along those lines and end that process.
Avast! It is now closed! and you may Restore/Update at will! -
I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
My IPAD software update is avail for the iOS 7.0.3 I keep trying to install it. I have my IPAD hooked up to my MAC and the Wi FI, I have internet open It keeps telling me not connected to internet. What am I doing wrong.
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists. -
The iPad software update server could not be contacted
Please. i need help. I really want to reset my iPad asap. So frustrated because since the last update, it's soooo slow and apps crashes all the time. THE IPAD SOFTWARE UPDATE SERVER COULD NOT BE CONTACTED. THE NETWORK CONNECTION COULD NOT BE ESTABLISHED. What will I do now?
Are you using Google's DNS Servers? At best change your DNS Servers to point to your provider's DNS.
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When I tried to update my iOS 4 ipad to iOS 6, it doesn't work but only say that the ipad software update server cannot be contacted. What should I do?
Hi Ruby,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful for troubleshooting the connection issue you're seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
Jeremy -
Stuck in "contacting the ipad software update server"
I'm trying to restore my ipad but i can't because im stuck in "contacting the ipad software update server". i have been waiting for several minutes but still nothing.
what should i do?
i have an ipad 3Hello vladdyak47,
Thank you for using Apple Support Communities.
The following article should help to resolve your issue with updating your iPad. Take a look at the section "Download takes a long time, or you can't reach update server."
Resolve issues with an over-the-air iOS update
Regards,
Jeff D.
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