HT4623 iPhone 4 not working after iOS 6.0.1 update

I have just updated my phone to iOS 6.0.1, however after the phone updated, it no longer switches on and I just have a grey screen. When I try and plug the phone into iTunes, it does not recognise anything. Is this likely to be a problem due to the updating iOS6.0.1 or has something else liekly to have broken on the phone and it's just pure coincidence that it happened when I did the update?

I would try a restore in itunes then set up as new iphone (dont use restore from back up) pain I know but it can do the trick.
Still no luck Apple Store get them to sort it or New Phone Please!

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HT6154 rear camera on iphone 5 not working after ios 8 update why?

My iPhone 5 rear camera is no longer working after ios 8 update its just black I can see the flash choice the hdr and the timer but other than that it is a black screen

Hi there fjci2003,
You may find the troubleshooting steps in the article below helpful.
Get help with the camera on your iPhone, iPad, or iPod touch
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping the camera swap icon . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
-Griff W.

Iphone 4s not working after ios 7 upgrade

Ever since i have updated my iphone 4s to ios 7my phone has stuck in recovery mode and when i connectect to itunes it keeps coming up with unknown error occurred. Please help my mobile has been out of action since Friday.

My 4S had an initial issue with the initial 7.0 update coming up with unknown error occurred. I looked on the Apple site and was able to see that if I downloaded itunes again and resynced it should work. I did that and it did work. Then the 7.02 update came out the other day. I downloaded it and it crashed my phone with the 4103 error. Another user on the Apple community noted they kept tapping the home screen while the update was occuring and their phone finally came back up. After four days of trying to get the phone back online and forwarding to another cell just to have cell service, it is workin after we tapped the home key during the entire install update and that worked. Now my phone is back online and Apple did not even know that that would fix it. Now they do.

Headphone remote not working after iOS 8.1.2 update on iPhone 5

Following iOS 8.1.2 update my iPhone 5 no longer responds to the inline remote on my headphones. Remote still works fine with my laptop so the problem is specific to the updated iPhone. I am using SkullCandy Earbuds. Any ideas? Thanks!

Hello Nathan,
After reviewing your post, I have located an article that can help with your iPhone's camera. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

IPhone5 rear-facing camera and flashlight not working after iOs 7.0.3 update

This is my first time posting here so do forgive me if I leave anything out.
Problem 1
I updated my iPhone 5 to iOs 7.0.3 (on 10/22 when it released). Since then, my rear-facing camera has stopped working. When I open up the camera, it's just a black screen and I cannot take a picture or video, but the other elements on the screen are still functional: changing flash from auto/on/off, turning HDR on/off, switching from video/photo/square/pano, but still the screen remains black. When I switch to the front-facing camera though, it works fine. I can take pictures and video through that view.
Problem 2
The second problem that's happened as well is the flashlight in the control center is greyed out, can't click it at all.
Attempt to Fix
I brought my iPhone 5 to a Genius Bar. Guy took it to the back to open it up and check if there were any physical problems with the phone and camera. He came back, found nothing. Unfortunately my phone was no longer under the one-year warranty, so in order to fully replace the phone with a new or refurbished one, I would've had to dish out $200 something and I wasn't trying to do that just yet. So we decided to just wipe it clean and restore. After we did that, everything was working, the rear-facing camera, the flashlight, things were perfect. I left the Apple store, got on the train to head home. I opened up the camera to take a picture and long behold, it stopped working again. I got home and did the exact same thing the guy did, wiped my phone and restored. Everything was working again. I held my breath though... 1/2 hour later, same problems with the rear-facing camera and flashlight came back.
Just as a note, not sure if it helps, when I use third-party camera apps/photo editors, when I try to use the camera within those apps, it freezes and closes.
I don't know what else to do. It seems the only fix is restoring my phone and having the camera and flashlight work for a few minutes only to go back to the same problems. The Genius Bar didn't help. I'm not trying to give up $200 something when this is something that happened clearly because of the iOs 7.0.3 update. It was working perfectly fine before that.
Any help is appreciated! Thanks!

WORKAROUND FOUND ! Download and install "Awesome Camera" app and take a picture with that app. After 1-2 seconds of standby, it will work. Then you can go back to default Camera app which would work again.Please let me know

IPhone no longer works after iOS 5.0.1 update

My iPhone 4 no longer recognizes its SIM card after updating from iOS 5.0 to 5.0.1.
I followed the instructions in the article on the official Apple support site. Removing and reinserting the SIM card did not help, so I used iTunes to reset the iPhone.
The result is that after switching on, the iPhone tells me that there is no SIM card in the slot (even if there there is) and that I should insert a SIM card with no PIN lock into the slot.
I do not have a SIM card with no PIN lock.
My phone company only distributes SIM cards with a PIN lock.
What can I do now?

I had this issue too. I did an OTA update.
I tried turning off my iPhone, removed and reinserted my SIM and turning it on again a few times without success. I also inserted my wife's SIM, it was OK. When I tried with mine again, it was not. I also tried going in and out of Airplane Mode too without success.
Afte a bit of trial and error, I finally got it to work.
What I did was:
1. Turn off WIFI.
2. Turn off my iPhone.
3. Removed and reinserted my SIM.
4. Turned on my iPhone. Almost immediately I saw the "3G" indicator and after a couple of seconds, my SIM worked!
5. Turned WIFI back on.
From my issue, it seems the iOS 5.0.1 update got "confused" with the network setup.
HIH.
Andrew

Earbuds with Mic and Skip Functions not working after IOS 6.0.1 update?

I have earbuds with a mic and skip buttons functions and noticed that mic and the skip music functions stop working after updating to IOS 6.0.1. Now when I talk on the phone the mic on iPhone itself is working and not the mic on my earbuds. Also when playing music he skip functions has stop working. Has anyone noticed these problems?

Phone restart > if that doesn't work then do a reset of the settings. Full restore would be the last option.

Facetime, iMessage, and Mail not working after iOS 6.1.3 update

I've had my iPod touch 4th generation since Oct 2010 and never updated the iOS until very recently. Before the update, Facetime worked consistently and easily. After I finally got around to updating my iOS a week ago, my iPod has come into severe issues.
99% of the time, I cannot send or receive Facetime calls. If I try to make a call, it doesn't make the dial tone and eventually it just says "Connection Lost". Nothing happens if someone is trying to send me a call. I only Facetime with my boyfriend and his iPod hasn't changed since Facetime was last working. HIs other iPod is also updated with iOS 6.1.3.
I never used iMessage before the iOS update, but because it says on Apple support that it uses push notifications like Facetime does, so I tried it. Most of the time, I cannot send or receive messages. I rarely used Mail before the update, but I never had a problem with it. Now, when I enter my gmail password, it keeps saying my username and password are not correct, even though I haven't changed my credentials.
I only use my iPod for Facetime, iTunes, and Pandora. I don't need iMessage or Mail, but I am testing with those to see if this can help find the root cause of the problem. Pandora works smoothly so I know it's not a wifi connection issue. I have searched for remedies on end and tried:
1. Reset, turn off/restart, turn Facetime on and off, etc.
2. Changing the DNS server address to 8.8.8.8, which made Facetime work normally for one time and never again
3. Updating my Apple ID password online, then signing out and signing back in
4. Creating another Apple ID with my other gmail account. Maybe 1 out of 10 Facetime call attempts, I can generate the dial tone, but when my boyfriend clicks to receive the call, it says that I am unavailable. iMessage has about the same success rate. It seems when I miraculously can send or receive texts through iMessage, I can manage to get the dial tone when I try Facetime, though the call cannot go through.
This is of course extremely frustrating and I highly regret the update now. I was hoping for an improved iPod after the update, and now I have a near-dud! I did make sure to check my location and date and time, and both are correct (US, Central time). Any help would be greatly appreciated. Thank you.

I spoke too soon. I tried Facetime again last night and had the same problems. Another factory reset did not work. I think it may be time to just call Apple support.

IPhone 4 not working after ios 5.1

I upgraded to ios 5.1 on my iPhone 4, ever since the upgrade my phone stared resting/restarting turning off and on again, its self after a few minuets continually then eventually get black screen and nothing happens until the battery runs flat then it come back to life before starting resting its self again.
I have doesn't several full restore but nothing happening.
I have removed all the apps music books all but contacts of the phone still no joy
Currently waiting for the battery to run out again as blank screen again. Wont reset or anything even plugged into iTunes but nothing works until the battery drains.
Any ideas before I loose my mind??????????

Not sure tried but would let me, only way I could see is by using third party programs although these can invalidate the warranty.
I rang apple and have received a new handset, they were of the opinion that new firmware can bring hidden Hardware issues to light hence cause the problem. So if in warranty give them a call

Iphone 4s not working after ios update 6.1.3

I have an iphone 4s boxed, brandnew and unopened for a year not until March 2013, for a couple of days i have used it, worked excellent but after i have unlocked it through at&t and updated it to IOS 6.1.3 it went to re-activation mode again. Tried several times to activate it but no succeess. I went to an apple store to discuss the problem of the update and consequently the result it brought to my iphone4s but denied a replacement because it was passed the warranty period. I was offered a replacement (for a fee) of $200 but i refused since i believe i havent enjoyed the iphone for years, has not even dropped, water-damaged nor scratched. The manager on duty (Mary, Fairview Mall, Ontario) insisted that my iphone 4s has a growing software problem already and i just dont know of... I reiterated to her that the unit was working as brandnew just like many of my apple products i have. I havent called the apple support telephone support though. What should i do now? Please help guys. I cannot take it paying another $200 for an iphone that was practically brandnew and went useless after the update. I have a record of the at&t authorized unlocking request. Should i escalate the appeal to where? Please help.. Thanks a lot guys.

The fact that you chose to leave the device in the box for a year (a rather unintelligent decision) has no bearing on the warranty. Warranty starts from the date of the original purchase.
You can try basic troubleshooting from the User's Guide which is reset, restart, restore (first from backup then as new).

Mac mail not working after ios 10.9.5 update

After updating to OS X 10.9.5, both of my email accounts are only sporadically sending email through Mac Mail. About 50% of my outgoing mail is rejected by my mail server Comcast. My email works on my iphone. My families' emails using Comcast work. Seems the latest ios is the culprit. How to fix?

I have the same problem as you, I reported it here:
Re: Mail app drives me crazy, does not sync since last update 10.9.5
But the only answer I got is the same link to Troubleshooting.
Thank you Eric for your answer but this does not solve the issue.
You have to understand that EVERYTHING is IN ORDER!!! Yes, the emails sometimes leave the outbox, suddently, after beeing blocked for a long time.
I also lost a lot of emails like that, they went to Outbox, never left, and were erased.
Apple HAS TO DO SOMETHING and stop saying that it is our connection or settings that wrong. If it can work, it means all is in order. I really believe this comes from the last update. Please give us a solution, make it work!

Itouch4 front camera not working after ios 5.0.1 update

Please help

I have the same problem and I've tried everything!!! There are sooo many people with this same problem but Apple can't help anyone that isn't under warranty anymore!!! This is a big problem for many people that Apple should recognize and offer replacements or solutions for. It's only after the update that my camera stopped working (and this is also true for many other ipod touch users). This issue is obviously caused by Apple either making faulty hardware, software, or both. I really hope that they will resolve this issue soon because it is not fair for those who are no longer covered by the warranty.

Exchange email will not work after IOS 5.1.1 update

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I am The IT of my company
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Iphone 5 back camara not working after ios update

My Iphone 5 back camara is not working after ios 8.1 update this morning
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If you're expecting Apple to respond on this forum, you will have a long wait. This is a user-to-user technical support forum that is only hosted by Apple. This was made clear when you signed up. In any case, try the steps in this article to troubleshoot hardware issues (there is a camera section):
iPhone: Hardware troubleshooting

IPhone 5s not working after voice over turned on

iPhone 5s not working after voice over turned on

Hello ss1997,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone will not boot past the Apple logo please follow the steps in the article below.
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Take care,
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HT4623 iPhone 4 not working after iOS 6.0.1 update

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