HT4623 iphone 5 shows apple with gray bar below for over 30 minutes... itunes shows iphone is updated to iOS 7?

Tried to install ios 7 from itunes, and phone appears to be dead?

if it doesn't seem to be doing anything, or seems stuck, you'll want to restore it with itunes again using recovery mode:
http://support.apple.com/kb/HT1808

Similar Messages

  • I was in the middle of updating my iphone 4 (? version 10.1) when an error message appeared. Screen now frozen with apple logo, empty bar below and phone won't turn on or off

    I have a frozen screen (black with the apple logo & an empty bar below) following an error message that appeared during an update of version 10.1 on my iphone 4.
    I am not able to turn off the phone (or on!) Any ideas?

    The iPod Touch kept trying to reboot yesterday but would only show the Apple logo screen then shut off - it finally drained the battery overnight I am guessing. Connected to USB the battery charging icon flashes.
    Took it back to Best Buy, but they wouldn't touch it or replace it since it's under warranty.
    To any potential buyers - beware. My best advice is to look somewhere besides Apple. Every Mac user I know has had to return a Mac, laptop, etc. Really poor quality control, and the retailers agree (Geek Squad told me they have had the same experience with Apple products).

  • When I boot up my iPhone 4S it shows the Apple icon then goes black for over 30 seconds.

    Why does my iPhone 4S, when I turn it on in the morning and it shows the Apple icon, turns complete black for over 30 seconds before I can swipe and log in? This started happening when I upgraded to iOS8

    Hi Haleynichole_99!
    I have an article here with some troubleshooting steps that can help you resolve this issue with your iOS device:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Downloaded the 3.1 onto my 1st generation i pod touch, when turned on there is an apple with a bar half full under it. I have reset but can not bring up my home screen now. HELP ME!!!

    I have a first generation I pod touch. I recently downloaded the 3.1 version to it. In the middle of the download, an apple with a bar appeared under it, the bar has been only half full for many hours now. I reset the Ipod, but still this appears, and can not get my Ipod to turn off or get to the home screen. I can only reset it to turn it off! HElp me please! Or should I truck it down to the MAC store downtown?

    Try connecting it to your iTunes library in recovery mode and restoring it.  See this article for instructions on getting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • Hi, face issue that can not activate iPhone but can log in iCloud wed page with same Apple ID and Password after Iphone been update to IOS 8. Need Help. Thanks

    Hi, face issue that can not activate iPhone but can log in iCloud web page with same Apple ID and Password after iPhone been update to IOS 8.1.2
    Also in the iCloud 'Find my iPhone" , no Device been found.
    Been raise this incident, got the Case ID and call to Apple Support but it seems like out of office hour
    Need Help Thanks

    Yes, able to make a call to Apple Support but in the end still keep on going to try the Apple ID and Password.
    And it seems like the iPhone ID  in this device been locked
    May to know is that possible to ask the Apple Technician to unlocked the ID so i could activate the iPhone without log in any Apple ID?

  • My Mac Book Pro starts up with gray bars and instructs me to restart the sy

    I started having problems with my Mac Book Pro last night. It crashed, and instructed me to restart the computer. I've tried the following with the install CD inside the CD ROM Drive:
    1) Restarted it with the OPTION key pressed down
    2) Restarted it with the C key pressed down
    3) Restarted it with the D key pressed down
    The extensive Hard Drive test did not detect any problems. I cannot boot from the main HD or the Install CD. I cannot enter safe mode.
    On a regular boot up the computer starts up with gray bars and the gray bars fill the screen, the spinning gear appears and more gray bars on the screen. The screen then turns black and then I get the restart message.
    Any suggestions would be appreciated.

    Like BSteely, I am curious as to how you ran hard drive tests if you can't boot from the Installer disc? Do you have another bootable hard drive attached?
    You might want to try pulling and reseating the RAM and hard drive along with performing an SMC reset. Disconnect any external USB and FireWire devices. You're getting kernel panics during startup which usually indicate a hardware issue.
    -Douggo

  • I Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me

      Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes

    Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
    If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808

  • Goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that c

    goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that can not put on my iphone 3g due to this reason. Why does not Apple make a repository with applications for ios 4.2.1? or else do not work in an update to ios 4.3 on iphone 3g?

    This has nothing to do with Apple, as Apple does not make the apps.
    This is the decision of the app maker.
    Contact those app makers and ask them why they do this.

  • Macbook opens slowly with progress bar below the logo

    macbook opens slowly with progress bar below the logo, what's happened can it be fixed and how Yosemite OS
    Thanks

    The status bar below the Apple logo in Yosemite is not a bug, its a feature. No need for a fix.
    The reason why your MB starts slowly shall be answered if we have more info on your MacBook (RAM, version, etc.)

  • HT4623 I cannot access itunes on my iphone since updating to ios 7?

    I cannot access itunes on my iphone 5 since updating to ios 7?

    Hi rickwebby,
    If you are having audio issues with your iPhone after updating to iOS 6.1.3, you may want to update to the recently released iOS 6.1.4 and see if the issue persists:
    Apple Support: iOS 6.1.4 Software Update
    http://support.apple.com/kb/DL1652
    Cheers,
    - Brenden

  • I just purchased moutain lion. I'm trying to download it but it doesn't. The download icon comes on with the bar below it. But no blue line appears. It's my third try. This last time I've waited for 15 minutes.

    I just purchased moutain lion. I'm trying to download it but it doesn't. The download icon comes on with the bar below it. But no blue line appears. It's my third try. This last time I've waited for 15 minutes.

    Welcome to Apple Communities
    Pause and resume it. If it doesn't work, press Shift key in boot, open App Store > Purchases and download, and if it doesn't help, http://www.apple.com/support/mac/app-store/contact

  • There is a gray bar below my status bar.....how do I get rid of it?

    When ever I go on Firefox, there is a gray bar below my status bar. I tried to right-click it and everything but it does nothing. Is there a way to get rid of it.

    This may be caused by an incompatible add-on. Try the procedure in the [[Troubleshooting extensions and themes]] article.

  • HT4623 My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

    My iPhone wont update to iOS 6.1.3 I receive an error message after about 6 minutes

    If you're having issues doing the update directly on the phone, try using iTunes on your computer to complete the update.
    Ensure you've done a backup & imported any photos or videos from your camera roll first, just in case something goes wrong.
    ~Lyssa

  • No Photos on my iPhone since Update to iOS 5

    I made the Update to iTunes 10.5 on my Notebook with Windows XP and the Update to iOS 5 on my iPhone 3GS.
    I had a lot of Problems (the Backup had an Error, my outgoing Mails were all deleted in all Mail Accounts, the Synchronisation of Music and Apps needs a lot of Synchronisations and a lot of Time and so on) with these Updates and I need more than 12 Hours at the Moment to repair all the Errors.
    My last Problem is:
    There is no Synchronisation of Photos between iTunes 10.5 and iPhone with iOS 5.
    I can not see my Photos in my iPhone.
    The Capacity in iTunes 10.5 shows 4,4 GB Fotos on my iPhone, but in my iPhone, there is no Folder in the Photo App and so I can not see the 4,4 GB of my Photos.
    This Problem comes with iOS 5. I had this Problem never before.
    First, I gave in iTunes a OK for a Home Sharing of Music, Videos, Photos and so on for the Folders and for the iPhone.
    Second, I was in iTunes in Photos and deleted the Check in the Folder Photos.
    Third, I made a Synchronisation with iTunes and the iPhone.
    Fourth, the Capacity of the Photos was then only at 0,17 GB.
    Fifth, I close iTunes and switched off the iPhone.
    Sixth, I started iTunes and iPhone new and bring both together with the USB-Port.
    Seventh, the Syncronisation started and the Capacity of the Photos in iTunes was at 0,17 GB, too.
    Eigth, I set a new Check in the Folder Photos in iTunes for a Synchronisation.
    Ninth, the Capacity showed 4,4 GB again.
    Tenth, the Synchronisation started and showed on the Display "2 Photos of 16.000".
    Eleventh, the Synchronisation Circle stopped after 10 Seconds, but the Notebook worked 2 Minutes longer.
    And after this the Synchronisation stopped appruptely / crashed (?) and the Photos are "unvisible" on the iPhone.
    Is this a known Bug?
    Has Someone a Solution for a correct Synchronisation of the Photos, so that I can see successfully my Photos in my iPhone again?
    Thank you very much for your Help!

    Hi rickwebby,
    If you are having audio issues with your iPhone after updating to iOS 6.1.3, you may want to update to the recently released iOS 6.1.4 and see if the issue persists:
    Apple Support: iOS 6.1.4 Software Update
    http://support.apple.com/kb/DL1652
    Cheers,
    - Brenden

  • My earpiece speaker has stopped working on my iphone since updating to ios 6.1.3

    I have recently updated my iphone software to IOS 6.1.3 and now when I make a call the other person can only hear me when on loudspeaker or on Hands free in my vehicle. When the phone uses the earpiece speaker all the other person can hear is a loud whistling noise, has anybody else had this problem ? If so is there a remedy?

    Hi rickwebby,
    If you are having audio issues with your iPhone after updating to iOS 6.1.3, you may want to update to the recently released iOS 6.1.4 and see if the issue persists:
    Apple Support: iOS 6.1.4 Software Update
    http://support.apple.com/kb/DL1652
    Cheers,
    - Brenden

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