HT4623 iphone is hung on hard reset screen and I tried to plug it into itunes, but it isn't recognized.
iphone 4S is hung on hard reset screen and I tried to plug it into itunes, but it isn't recognized.
iOS: Unable to update or restore
Similar Messages
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I forgot my password and my ipod says disabled. I tried to plug it into iTunes but my screen says cannot find device because it is locked. What do i do to restore my ipod.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I have a iPod classic 2gb. I haven't used in years and I charged it for 3 hours and it won't turn on and I tried resetting and nothing. I plugged it into iTunes and iTunes doesn't even recognize it. I just have a black screen. PLEASE HELP!!!
I'm sorry it's a nano 2gb silver
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After updating my iphone 5 to ios 8 it says I need to plug it into iTunes but when I plug it into iTunes I tunes says I must reset my phone. However, my phone won't turn on so I have no way of reseting it.
Hi tdunkan,
Welcome to the Apple Support Communities!
It sounds as though your iPhone may need to be restored after the update. The first article below will walk you through restoring in a manor very similar to what you are seeing on your iPhone display.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Once the iPhone has been restored and activated, you will have the choice to set up as new, restore from iTunes backup, or restore from iCloud backup. If you information is backed up on either iTunes or iCloud, the following article will discuss how to restore from those backups.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Have a great day,
Joe -
my iphone 3gs stopped working and i tried to restore it on itunes but it said a file was corrupt any suggestions?
What file did it say was corrupt? What error number? What is showing on your phone right now? What version of iTunes? What kind of computer?
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my iphone 4 is stuck on the reboot logo, ive ried holding both home and power to shut it off snd then keep holding home to let you plug it into itunes but it doesnt work. what do i do?
Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore -
My ipod(ipod touch 3rd generation) is telling me to plug it into itunes but when i did that my computer said i needed to type my passcode into my ipod before i could do anything, but i cant go to any screen other then the one it is showing me (the one saying to plug it into itunes), i tried turning it off and then back on and it didnt do anything! also i just downloaded itunes to this computer so it doesn't have any music or anything on it that is on my ipod so i cant just wipe out my ipod. please help me! i use my ipod for everything!!!
it is telling me to plug it into iTunes and when I dont iTunes tells me to put in my passcode
That makes no sense. Are you plugging it into iTunes or not?
...phone still tells my to connect it to iTunes and even if I knew my passcode I still couldn't type it in.
If you even knew your passcode why couldn't you type it in?
Please try again: tell us the problem, what you try, and what the result is. -
I restored my iPhone 3 g to its factory settings and I tryed to connect it to iTunes on my laptop and it said This iPhone cannot be used because the required software is not installed. Run the installer to remove iTunes. Then install iTunes again. HELP!! PLEASE!! Because I cannot get on my iPhone!!
Hi, Mommacat26.
Thank you for visiting Apple Support Communities.
This usually means that a required component is missing. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Removing and Reinstalling iTunes and other software components for Windows XP
http://support.apple.com/kb/ht1925
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
If the issue persists, try installing the Apple Mobile Device Support driver. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows XP or Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
Can someone help me reboot my IPhone 3G?
have you done a hard reset? (lock button on top + home button for 10 seconds)
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Hard drive crashed and need to transer songs back into iTunes from my iPod
Help! I'm a newbie to this site, so I don't know if this question has been asked before, so please forgive me if it's been posted 1,000 times! My hard drive crashed so I had to have everything reinstalled on my laptop. I've got iTunes back, but it won't allow me to transfer my songs from my iPod into iTunes- I know Apple doesn't want people sharing their iPod libraries with each other so that we'll all still pay for songs, but I don't want to lose everything on my iPod or have to pay for the songs I bought again to get them back into iTunes. Is there any way I can get iTunes to download the songs back into it from my iPod? I heard of Senuti, but that only works for MAC users, and I'm on Windows XP. Any suggestions? TIA!
1) Make sure you can view hidden files. In MY computer go to tools>folder options>view>show hidden files and folders.
2) Windows should see the ipod and your music should be on your ipod in several hidden folders. To be safe I would copy it all to say your desktop.
3) Install Itunes http://www.apple.com/itunes/download/ and the Ipod updater http://www.apple.com/ipod/download/ (if you don't already have it installed)
After that drag the copied folder to Itunes (drag and drop or in Itunes (File>add folder to library)
4) Plug ipod back in Itunes should see it and want to delete the contents say yes as it should all now be in your library.
YOu may need to authorise Itunes music store again by playing one of the purchased songs and than logging into your account. -
I now just have on my screen the round circle with Itunes in it & the connector showing to connect it to Itunes. It is connected. I took it out, turned it off, it is still there. I tried holding in the home & sleep button, it is still there. I think I'm screwed!
Hi 11188,
It sounds like something may have happened during the software install and your iPhone put itself in Recovery mode. You may find the following article helpful:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
- Brenden -
My IPhone is frozen on the lock screen, and will not restart or respond to ITunes. What do I do?
I really need help. It's not functioning at all. It's frozen on the home screen, will not respond to Itunes, or its charger, it wont turn off, no matter how many times you hold down the Lock button. What do I do?
Try a reset: Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.
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the screen is locked up with the picture of a plug in to the itunes icon. can anyone help me fix this/
Connect the iPod to your computer and restore via iTunes
iTunes: Restoring iOS software -
i need help with water damage and problems with my iphone.
Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.
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