HT4623 iphone is not recognised through usb
Can anyone help with this - Iphone 4 in an upgrade with Itunes - now shows USB connector with Itunes logo -
Nothing else.
My phone is now unrecognisable through USB as well.. Please help!!!
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Similar Messages
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IPhone 4 not recognised by USB
My IPhone 4 has always synchronised and charged correctly through ITunes either on my Windows laptop or on my 2010 IMac.
The last few days it has been behaving differently when I put it on charge.. First, no charge icon.. The battery charges, but extremely slowly.
My windows machine says that the USB device is not recognised when I plug in.
My IMac simply does not see the phone. ITunes shows no devices.
I can no longer synchronise the phone with ITunes.
Have tried resetting the phone and this makes no difference.
The phone has not been dropped or exposed to liquids.
Does anyone have any experience of similar issues? What can I do?
Many thanks in advance.Thank you Carolyn,
I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
Many thanks -
iphone 4 not recognised by laptop after upgrading Itunes, the itunes symbol and a usb cord has appeared on my Iphone 4 screen. Frustrated isn't the word.
After installing latest version of Itunes, I connected my Iphone via USB and selcted yes to upgrade my Iphone, towards the end of the upgrade a notification popped up indicating that the upgrade had failed. Since then my Iphone just isn't responding, I've tried reinstalling Itunes, turning off Norton Security.
Any help would be greatly appreciated.Thank you Carolyn,
I've been through all those and apart from anything else, itunes is not seeing my phone, I therefore cannot restore the phone.
Have tried deleting and reinstalling itunes in case something was missing there, though the fact the problem is on both my mac and my windows machine seems to me to suggest a phone problem..
Is it possible that the latest IOS update which I did a week or so ago was not completed correctly? If so could this cause the problem? And how can I correct it?
Many thanks -
My iphone is not recognised by itunes or my computer
My iphone is not recognised by either i tunes or my computer. Everything was working fine but now when i plug my phone into the computer it does not charge up the battery nor does it appear in tunes or my computer.
I have gone through the apple checklist in trying to resolve the problem going into device manager as advised in the apple help guide.
I have reinstalled i tunes as advised, restarted the apple mobile device. When I come to 'verify that the apple mobile usb driver is installed' . There is no apple mobile device usb driver listed under 'universal serial bus controllers' so I followed instructions to install it as per apple website.
In the device manager box under 'other devices' it shows iphone and unknown device both have which have an exclamation mark in a yellow triangle over them.
I followed the instructions to update the apple mobile device driver under 'if only apple iphone appears' got to 'click ok in install from disk dialogue' which is point 8 in the instructions and then point 9 'click next to finish the driver installation steps'.
However this error message appeared - 'windows encountered an error installing the driver software for your device' stating it found the driver software but encountered an error trying to install it. One of the installers for this device cannot perform the installation at this time.
Any help greatly appreciated.
Thank youOk Ive gone to support.apple.com and the heading is 'iso:device not recognised in itunes for windows'
Following all steps listed then at step 5 'verify that the apple mobile device usb driver is installed....
In device manager I can see two issues a) under heading 'other device' it lists two....iphone and unknown device...both have ! in a yellow triangle.
Under the heading univeral serial bus controllers I cannot see Apple Mobile Device USB driver so I carry on to the section stating 'Reinstall the Apple Mobile Device driver.....
I click on start and in dialog type devmgmt.msc
I expand the sections imaging devices / other devices / universal serial bus controllers
The guide then says look for the entry that recognises the device as a camera howver all Ican see near this is under 'other devices' where it lists iphone (and unknown device) both with ! in yellow triangle
The next guide entry offers 'If only unknown device appears' or 'If only apple ihphone/pad/pod appears' however I can see both unknown device and iphone.
If I click on 'unknown device' > properties>details>Hardware IDs it shows nothing in the box however under the 'general' tab it states ''This device is not configured correctly (Code 1)'' and suggests clicking update driver. Doing this displays error message - ''Windows encountered a problem installing the driver for this device'' saying ''Windows found driver software for the device but encountered an error while attempting to install it - WPD FileSystem Driver - One of the installers cannot perform the installation at this time''
Doing as above but by clicking on 'iphone>update driver > browse my computer for driver software > let me pick from device drivers on my computer > Have disk > mobile devices two items are shown a) Apple Mobile Device USB driver b)MTP ISB device....
Highlighting (a) and clicking 'have disk' and locating the usbaap164 file in c/common files/apple/mobile device support/drivers then double clicking this file and OK in the 'Install from Disk ' dialog and next again gives error repsonse as above in terms of encountering a problem installing driver but this time lists Apple Mobile Device USB driver.
Sorry for the long winded step by step hope this helps explain things a bit! -
IPhone 4 not recognised at all by my computer
Hi, please help, this is driving me mad.
When I plug my iphone into the laptop, nothing happens. Other USB components do work, I have Windows 7.
I have followed the various pieces of advice on here, have reinstalled itunes etc, all to no avail.
The Apple Mobile Device USB driver is missing in the list on the Device Manager and the iPhone is not recognised anywhere in the device list.I presume you are using Windows
iOS: Device not recognized in iTunes for Windows -
Hi everyone,
This is my first post so if I've made any mistakes please forgive me. I have recently upgraded from Windows 7 Ultimate to Windows 8.1 Professional however, now my iPad and iPhone are not recognised in iTunes. I have checked Device Manager and the iPad is listed, I also asked it to update the driver but it informed me that I have the most up to date version. Can anyone help please?Hi Skydiver119,
Many thanks for your prompt reply however, I found this post and it worked perfectly. I hope it helps other users.
Plug your Ipad USB cable into USB port.
Go to your Control Panel, click Hardware and Sound, then click Device Manager.
Click on Portable Devices, and you should see Apple Ipad shown (or whatever apple device your using).
Right-click the Apple Device your using, and choose Update Driver Software..
Click "Browse my computer for driver software."
Click "Let me pick from a list of device drivers on my computer."
Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)
In the "Install from Disk" dialog, click the Browse button.
Use this window to navigate to the following folder:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.
Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).
Click OK in the "Install from Disk" dialog.
Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly. -
When I plug my iPhone 4 in to my MacBook Pro, it charges but it is not recognised in iTunes.
After about 30 seconds I get the following message:
"iTunes could not connect to this iPhone. This device is no longer connected."
The device still charges but is not recognised.
I've obviously tried restarting both devices / programs. I'm running the laters versions of iTunes and iOS on my iPhone. I've tried all the steps in the troubleshooting pages, and i've re installed iTunes. Stil no luck.
Any help would be appreciated.
Thanks!I am having a very similar issue with my iPhone 5.
Yesterday I took it to the Apple Store as the battery was draining rapidly, and had the phone restored from an iCloud backup. Everything but my music was synced, and when I returned home to sync my music, the iPhone is only being recognised by iPhoto and I am having error messages from iTunes that the iPhone is not recognised and is unresponsive. I have tried everything I have found online, including trying to connect my phone to my work computer with similar messages.
Please help! -
My iphone is not recognised by iTunes on Windows 8.1
My iPhone is not recognised by iTunes since the Windows 8.1 update?
Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy -
Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password. My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it.
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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Why would my iPod nano suddenly not recognise its USB device? What the???? Cannot sychronise or transfer my music from my PC, had a back up USB & does not recognise this either. Please can s'one advise?
Thank youHave you tried restarting your computer?
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Xperia L is not charging through USB cable
HI My Xperia L is not charging through USB cable,i am using original USB cable which is provided by the company in the box, But it was charging through Wall charger.. How can solve this problem
Step one: pull out the battery Step two: Short the terminals of battery. SImply licking the golden connectors would do so. You would feel salty taste Step three: reinsert the battery and let it charge Magic just happened
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Iphone 4s not recognising new sim card keeps saying sim not valid?
iphone 4s not recognising new sim card keeps saying sim not valid. Can anyone advise me please?
There are three possibilities:
1. Your phone is locked to a different carrier and will not work with any SIM card except those from that carrier.
2. Your new card is from a carrier not supported by the iPhone.
3. Your new SIM card is defective.
In order to determine which is the right answer you could try a different sim from the same carrier or try your new card on a different iPhone. Also check to make sure your new carrier is a supported carrier. -
Mypassport Wireless not recognized through USB on my Mac
I can connect to my Mypassport Wireless fine, but it's not seen through USB on my Mac. I've done a manual reset several times. And the Lock setting is off. Can anyone help? Thanks.
Btw, it's been working fine on both my two Macs for the past week since I've bought it. I've also been plugging it into the USB port of the laptop while powered on and Finder recognized it right away. Now, all of a sudden, neither laptop can see it through USB. I've tried the manual reset, and then powered it down, plugged it into the USB port, and it automatically wakes up, but Finder doesn't show it. Please help. Thanks.
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Iphone no longer recognised by usb ports!
my replacement iphone 4 is not recognised by any of my usb ports now and i cant connect to itunes to sync all my music. ive tried everyting ive come accross on google and here! please help??
Define "everything". If you don't tell us what you've done already, you're going to get a whole lot of responses that you've already tried. If you tell us what you've tried, we can narrow it down to stuff you haven't tried yet.
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IPhone 5 not recognised by iTunes on my mac
When I try to connect the phone buzzes and I am told the device is not recognised. I have tried 3 different cables and different USB ports. I have an iPhone 5 and mac. I recently synced the phone with no problems. Any help much appreciated.
Hello Gillmr,
Welcome to Apple Support Communities.
I understand that your Mac is not recognizing your iPhone when it is plugged in and different cables and USB ports have not made a difference. This article should help with further troubleshooting of this issue:
iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier
http://support.apple.com/kb/HT1747
Regards,
Jeff D.
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