HT4623 Iphone update problem, any help?

I  hooked up phone to itunes to update to os 6,  it did some stuff, but now phone goes black and itunes  keeps saying I need to restore  to factory settings which I did, as my stuff should be safe on icloud.. but phone keeps saying i need to connect to itunes as if there was some disconnect

If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

Similar Messages

  • HT4623 Iphone Updating Problems (To IOS 6)

    When I update my iphone to IOS 6 using the Macbook Air, After updating the version, The Macbook and the Iphone says it failed, We can no longer activate the Iphone, How can I fix this? Please reply!

    possible causes:
    1. Your antivirus is blocking access to gs.apple.com.
    2. Your phone is jailbroken.
    3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
    4. Apple's activation servers are down (very rare, and never for more than an hour or so).
    For 1. try disabling your antivirus.
    For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

  • HT4906 I updated my computer from Snow Leopard to Lion.  The problem is none of my pictures go to my IPad or iPhone.  When I checked my settings,  I go into ICloud and photo Stream,  and it tells me that I need to buy a update.  Any help would be apprecia

    I updated my computer from Snow Leopard to Lion.  The problem is none of my pictures go to my IPad or iPhone.  When I checked my settings,  I go into ICloud and photo Stream,  and it tells me that I need to buy a update.  Any help would be appreciated.

    Then maybe you need to buy an update.

  • HT204022 When i delete photos from photo stream in iphoto .. The pictures are still there on my iphone's photo stream. They are both connected to the same i cloud account.. And i cannot update to ios 5.1 on iphone.. Any help ??

    When i delete photos from photo stream in iphoto .. The pictures are still there on my iphone's photo stream. They are both connected to the same i cloud account.. And i cannot update to ios 5.1 on iphone.. Any help ??

    1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
    iOS and iPod: Syncing photos using iTunes
    2)
    Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Then on the iPod go to
    - Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
    - Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
    - Settings>iCloud and sign out and sign in with hers
    Contnue to use the commpn ID/account for Settings>iTunes and App stores.

  • Updated to iOS 6.1.3 now facebook will not update. Any help?

    Updated to iOS 6.1.3 now facebook will not update. Any help appreciated.

    I'm going through the exact same problem.  I plugged in last night. Updated and when it came down to restoring it gave me the same message. Corrupt or not compatible. 

  • TS1702 In the numbers app 1 spreadsheet keeps trying to update.  It is an excel sheet and I can not delete the sheet as it keeps trying to update? Any help would be appreciated.

    In the numbers app 1 spreadsheet keeps trying to update.  It is an excel sheet and I can not delete the sheet as it keeps trying to update? Any help would be appreciated.

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS1424 I have ringtones in my account that did not convert during my last two iphone updates.  Any suggestins?

    I have ringtones in my account that did not convert during my last two iphone updates.  Any suggestins?

    Welcome to the Apple Community.
    Try...
    iForgot.com

  • Every version of firefox 6 won't open, I just get that crash report. Every time this has happened I reinstall firefox 5 which works fine. Anybody out there have a similar problem, any help would be appreciated

    every version of firefox 6 won't open, I just get that crash report. Every time this has happened I reinstall firefox 5 which works fine. Anybody out there have a similar problem, any help would be appreciated

    I had this issue. I went to c:\program files (x86)\Mozilla Firefox\
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    It recreated the Plugins folder and all was good again. I have since reinstalled the plugins I've been prompted to install.

  • HT5228 I am running OSX 10.5.8 and am told I need to update Java in order to protect agains tthe Flashbck Trojan. But cannot figure out where to download such an update. Any help?

    I am running OSX 10.5.8 and am told I need to update Java in order to protect agains tthe Flashback Trojan. But cannot figure out where to download such an update. Any help?

    michael60 wrote:
    Many, many thanks.
    In my Java Prefs App I unchecked
    J2SE 5.0
    J2SE 1.4.2 was already unchecked.
    Did I get this right?
    Wasnt sure if I was  was disabling Java or Java Script here....
    That is Java. Those are also really old versions. You can actually keep them turned on in Java Preferences.
    What you want to change is in Safari > Preferences > Security and turn off Java there. Leave Javascript turned on.
    This way, the only thing you disable is Java applets, which are useless anyway. If you need to run any Java programs, they will still work. If you have any specific site that requires a Java applet, you can always turn it on just for that site and turn it back off when you are done.

  • I cannot get itunes to open on my sony vaio after i updated to new version. i tried to uninstall and re install but hasnt fixed problem. any help?

    Please someone help...
    I updated Itunes a while ago from 9. something to 10.3
    When i did this my computer usage went to 100% and basically froze. The only way to get computer working was to end tasks and processes in task manager.
    I uninstalled itunes and then reinstalled it. since doing this i cannot even get itunes to open???
    I cant update my phone to change handset from iphone 4 to 4s that ive had for a month now.
    Any help?

    Hello there, Tricia.
    You may have to find the download folder for the browser you are using and launch the installer from there. Another option you may want to try is using another browser to download and install iTunes. The following Knowledge Base article offers up some steps for how to download iTunes using Windows Internet Explorer:
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/TS3212
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT4557 Hi, we have just purchased Apple TV and having some problems connecting to the iPad. It is asking us to 'connect to Home Sharing in iTunes' however I can't find the link/ button to press. iPad has been updated. Any help please

    Hi,
    We have just purchased Apple TV and can't connect to Home Sharing. We have wifi, the iPad is updated. I can't find the link on ITunes on the iPad that the tv is telling me to click. I've also tried turning it on via settings then music which seems to be connected. I can view YouTube clicks on the tv, but not an app so I can watch the footy. What am I doing wrong.
    Any help would be greatly appreciated,
    Thanks

    Make sure your Apple TV is on the same network as your iPad. The SSID and password of router must be set in your Apple TV.
    http://i1224.photobucket.com/albums/ee374/Diavonex/491f4b34c45018abef609c832b0f2 56a_zps0d1c18e7.jpg
    Message was edited by: Diavonex

  • Iphone 4 Problem: Please Help!

    After updating to IOS 7, my Iphone 4 will not access the internet (in Safari, Tweetbot, Google Maps, etc.), despite being connected to home wifi. I have tried:
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    restoring the phone to original settings
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    hold home/power button for 20-30seconds until apple logo shows.. might not work first time try to do it 2nd time for sure it will turn on again .. make sure you hold home and power at same time for 20-30seconds
    had this problem a lot ! returned iphone 4 im really happy using iphone 3gs again

  • IOS 8.1 iPhone update problem

    I've just updated my iPhone 4 to iOS 8.1 and have lost over 15 GB of storage to "Other".  I've done resets, powered down, etc etc but can't seem to clear the "Other" from the storage thus severely limiting the music, books, etc. that the phone should be able to hold.  Any suggestions on how to fix this?
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    Im facing problem with my iphone 5, after updating to IOS 8.1, the camera is not working. Any help appreciate. Thanks
    Read my response above
    if that does not fix it then you may have a hardware fault and then it is a trip to an Apple Store

  • My iMessages won't work on my iPhone 5. Any help would be appreciated.

    As the title says, my imessages just wont work on my iphone 5. I have tried everything from a dfu restore, to turning imessages on and off, resetting network settings, turning off sending as sms, etc. etc. If I put my sim card into a friends iPhone 5, my iMessages activate and work right away.
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    iMessages in settings is activated and looks like its working but will only send as a sms. I cant receive iMessages either.
    My iphone is out of warranty and Im all out of options.  If this is a software problem, can I get a replacement iphone through apple as this is obviously not a hardware issue?
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    I have restored as a new phone and it still doesnt work.
    As for creating a new Apple ID, Ive tried that and it doesnt work. It still defaults to my number and it wont allow to send an imessage as it reverts to SMS when I type in a contact in the messages app.
    I tried starting new conversations from the Apple ID as well but didnt have any luck.
    I believe its something that isnt getting wiped out through the restore process.
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  • WLC problem, any Help?

    Hi,
    I've got a problem with our WLC 4402.
    We have a big network with only Cisco devices (routers, switches, wlc's ....). every thing is running fantastic a part from the following issue:
    I've a lot of Vlans, one of them called AVlan. if I connect devices  anywhere in the building  (pcs, laptops,.....) to this Vlan "using wired connections /cat5 cables" , all devices can see each other and transfare files, documents among them, but if I connect the same devices using the same Vlan (Avlan) but through wireless system, non of the devices can see anyother "connected" device (every pc can see only it's shared folders)!!!!. I've checked everything on the wireless controller (4402-25) but can't find the reason for this issue. It is very important for us to get all  devices connected to this Vlan to be able to "talk to eachother" because we have a file server in the same Vlan,which we use for transfering files from / to this server and among the devices on the same Vlan ( as I mentioned before it workes perfectly on wired network on the same Vlan).
    Any help please
    Mny thanks
    Ali

    Many thanks for all your help, and sorry for the delay (I was not at work for the last 4 days)
    The vlan I have problems with (only wireless) is the vlan 208
    Please find below the onfiguration of the distribution and core switches:
    The vlan 502 in the distribution switch because we use this vlan for our wireless voucher system
    Core switch:
    interface GigabitEthernet1/0/12
    description Wifi Ctrlr
    switchport trunk encapsulation dot1q
    switchport trunk allowed vlan 1,201,203,208,211,214,499-510,600
    switchport mode trunk
    channel-group 4 mode on
    Distribution switch:
    interface FastEthernet1/0/23
    description *** WIFI_AP_HALL-B_CLOSE-TO-HALL-A ***
    switchport trunk encapsulation dot1q
    switchport trunk allowed vlan 1,502
    switchport mode trunk
    interface FastEthernet1/0/24
    description *** WIFI_AP_HALL-B_MIDDLE-OF-HALL-B ***
    switchport trunk encapsulation dot1q
    switchport trunk allowed vlan 1,502
    switchport mode trunk
    Does anybody think that I have to add Vlan 208 to the distribution switch as a trunk (
    switchport trunk allowed vlan 1,502)?
    Many thanks to everybody

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