HT4623 Iphone Updating Problems (To IOS 6)

When I update my iphone to IOS 6 using the Macbook Air, After updating the version, The Macbook and the Iphone says it failed, We can no longer activate the Iphone, How can I fix this? Please reply!

possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

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HT4623 Iphone update problem, any help?

I hooked up phone to itunes to update to os 6, it did some stuff, but now phone goes black and itunes keeps saying I need to restore to factory settings which I did, as my stuff should be safe on icloud.. but phone keeps saying i need to connect to itunes as if there was some disconnect

If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848

HT201210 updating problem of ios 4.2.1 to 5.1.1 from iPhone 3Gs

when i'm trying to force update of my 3Gs using the official ios 5.1.1 file via iTunes (using shift key + update button alowing selection of the restore file) it keeps telling me that the "file of internal programmation" is uncompatible...
please help !!!
regards to all

First, confirm that you really do have an iPhone 3GS and not an iPhone 3G. Look at the model number on the back of the iPhone. If it says "A1241", then you have an iPhone 3G for which iOS 4.2.1 is the final version it can run.
If you confirm that you have an iPhone 3GS, then you probably have download the incorrect update file. It's different for every model of iPhone. Try allowing iTunes to obtain the correct file and perform the update. You may need to clear out any previous update files; I don't recall where Windows keeps them, but if you search the web for "iphone update location Windows" you should find the path to them.
Regards.

Fixing iPhone mail problems in IOS 7

This is a re-posting of my original discussion regarding mail problems with IOS 7 so I could correct the tags associated with the discussion:
https://discussions.apple.com/message/23199621?ac_cid=op123456#23199621
I am certain my mailbox names match those on my AOL server, that AOL preferences are set so all mail is saved on the server and my iPhone (4) settings are to retrieve mail from the server, not my iPhone. I have matched the settings on my problem iPhone with my second iPhone that, after upgrading to IOS 7, works perfectly using the same AOL mail account. I have deleted the mail account on the problematic iPhone and set it back up. I have restored the iPhone to factory settings, updated it with my setting from a backup and re-synced my personal data. I do not sync with iCloud because mail syncs well through WiFi or through iTunes. Anyone with similiar mail problems who can suggest fixes that work would be most appreciated. Thank you.

Additional information: i decided to delete both of my iPhone mail accounts and re-enter them using the automated setup in Settings . . . neither account would load because of an error message that the outgoing IMAP server was incorrect. I went to AOL and got the IMAP server "in" and "out" settings but when I tried to enter the correct number, I discovered you can't change it (grayed out). Catch 22 - When setting up the account, iPhone assigns an AOL primary outgoing server number after you identify the @aol.com address, and you can't change it. It is not the one AOL said to use. (Is this the IOS 7 software error that might be causing the problem???) I set up the phones manually again, with the phone automatically entering the outgoing server number, but got a a different error message that I may not be able to send or receive mail. I was able to enter the correct outgoing server number ONLY when I added an additional outgoing server. It lets you enter the server number. Seems when there is a primary outgoing server (the iPhone assigned number) and a backup (one I entered with the correct number) both phones work! I know, complicated! Finallly, I suspected this is all about mailbox behavior on OS X and ISO devices and the problem is likely specific to just AOL accounts so I mapped where mail goes after being sent on all devices . . . interesting. As I suspect, sent mail goes to different mailboxes on OS X devices and ISO devices, so you have to go look for them. They are there, but in different locations. I may have to live with that. Anyone else dealing with this?

Iphone mail problems in iOS 8.2

I found problems in iOS update 8.2
my iPhone mails have many problems like:
having 2 unread emails, it shows no unread emails.
it also shows: no items selected.
Do you find similar problem? pls help!!!

Hi missionarymac,
It sounds as if you are having an issue with your iPhone charging slowly, is that correct? I would suggest that you troubleshoot using the steps in this article -
iPhone and iPod touch: Charging the battery
Thanks for using Apple Support Communities.
Best,
Brett L

HT4623 iPhone update

My mum hasn't updated her phone since she has had it, it's ios 4. I was wondering if, if she updated it to iOs 6.1 would she lose all her apps and contacts like I did when I updated to iOS 5?

Gustav
There is no reason that you should be losing apps and contacts on a software upgrade. You must have been doing something else at the sametime, possibly syncing with an out of date iTunes set-up or restoring from a very old back-up.
I just upgraded three devices today and nothing was lost. I also made new iTunes back-ups before I did these upgrades. I did tthe upgrades through the software update found under Settings > General> Software update
Here are directions for an IOS upgrade.
http://support.apple.com/kb/HT4623?viewlocale=en_US&locale=en_US
Hope this gets you and your mom up and running
Cheers

Recent iPhone update problem

Following the iPhone update on April 8, 2011, I found that;
1) all my email was gone
2) my iPhone internet settings are gone
3) I can't access ANYTHING (maps, text, phone, etc.)
4) all my apps which I downloaded were gone
I weas able to find the apps through trial and error finally
But I hvae an iPhone that I can't use for anything, not even a phone call. People I've spoken with have said that all their updates did not affect anything for them!!!

Use your backup copy of your computer to put everything on another computer and restore your iphone.
Either way you have to restore your iphone.

IOS 8.1 iPhone update problem

I've just updated my iPhone 4 to iOS 8.1 and have lost over 15 GB of storage to "Other". I've done resets, powered down, etc etc but can't seem to clear the "Other" from the storage thus severely limiting the music, books, etc. that the phone should be able to hold. Any suggestions on how to fix this?
Thanks..
Mark

Im facing problem with my iphone 5, after updating to IOS 8.1, the camera is not working. Any help appreciate. Thanks
Read my response above
if that does not fix it then you may have a hardware fault and then it is a trip to an Apple Store

HT4623 iphone 4 stuck while ios 7.02 phone update , HELP

Trying to install 7.02 on iPhone 4
after sometime the screen went blank and wants to connect to itunes . i connected to i tunes then the phone starts update again and asks for reset of factory settings. update is around 1.2 gb and keeps dropping. my phone is useless now. HELP PLEASE

This is a follow-up. I called Apple Support. They had me go through a sequence of unplugging the phone from the computer, then rebooting the computer, unplugging and shutting down the phone, plugging in the phone while holding the Hold button to force a restore. It then finished the update and all is well. I wouldn't suggest trying this without having Support on the phone.
Mike

IPhone 5s problem after iOS 7 update

Hi I recently bought an iPhone 5s..my data call n text everything was working fine so on day i went to the area where I should have got the signal it started searching I never got any signal there when I came back home I totally lost signal no I don't get signal anywhere I able to use my data without signal but of course I can't use my calling(calling n receiving) texting ( receive n send) plz plz plz help how to fix my lost signal problem..
The solutions I tried
resetting or restoring as new iPhone
Rebooting
Aeroplane on n off
Taking sim out n in

You may well have a "bad SIM" or even a bad phone.. Sorry, but I would return it to the original supplier..
Or your current Carrier.........

App update problem with iOS 6.1

Hi there,
Since I updated my IPhone 5 to IOS 6.1, I am not able to update my apps through app store!
what is the problem?
Thanks,

its also happen in my i phone, did someone in apple know about this issues

Iphone updating problems

I am unable to update my iPhone OS. When I go to update it, I get a message "Unable to Verify Update b/c you are not longer connected to the internet".
But I am connected to the internet, both from my home wifi network, or my phones network. Hmmm. Same problem with my work iPad, which I use at home.
Any suggestions? I could not update from iTunes, when the phone was connected to my MacBook. Ideas? Thanks!

possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

HT4623 Iphone Battery affected by IOS upgrading

Regards
I am having problems with my Iphone 4battery, after I've upgraded the IOS. I used to have charge for the entire day (web browsing, text messages, phone calls, even I listen the radio). after I have accepted to update the sorfware, the battery life drops in 1 hour (100%-0%).
My cellphone, its in good shape and conditions, I have a contract for three years, and I dont have plans to change my equipment soon.
Regards
Maria VCT

While you are certainly entitled to your opinion, just be aware that after every iOS update there is a group of users that report faster than normal battery drain.
The vast majority of battery issues are resolved by basic troubleshooting.
Most iOS users never experience battery issues or any other issues for that matter after iOS updates.
There is no battery issue to fix or any reason to believe that a fix for these mysterious battery issues will appear in the next iOS update.

IPhone 3G problems with iOS 4

I just updated to iOS4 on my iPhone 3G. I've had some major issues... First off, anytime I tried to restore from a backup, it would get stuck in a boot loop. I had to start from scratch again. Second, It crashes randomly when I try to sync, use it for a while, or when it auto-sleeps. Thirdly, none of my contacts will pull down from MobileMe; everything else will, mail contacts etc. Anyone have a solution for any of these problems? It also looks like, now that I checked, that the iPhone crashes when syncing contacts during the sync because I tried to manually pull them from address book instead of MobileMe. And, when I open up free memory, it says that I only have 5 MB of RAM available on the device. What's going on??? Luckily my iPhone 4 is coming in on thursday and I only have to deal with this for a couple of more days.

So tonight I successfully updated my iphone 3gs to ios4. Trying to be nice, I was going to update my dad's 3g after he went to sleep so he could wake up to the new update. no good deed goes unpunished.
So I plugged in his phone and it told me there was an update available, so I sat and waited while it downloaded. Once done, it was automatically starting the update. It first said it was backing up the iphone (which took forever). Then, to my surprise, it said it was restoring the iphone software and firmware. I was scared but then it said it was restoring the music and apps, so i figured it was restoring everything it had just taken so long to back up.
I waited and once it was done, the phone was updated with the new features but was back to it's factory settings. It had no contacts, no calendar events, no email was set up, no notes.
However, it did have the latest photos if I am remembering correctly.
So I frantically restored the phone to the latest back up, which I assumed would be from a couple of hours ago, but it turned out to be from January 17, 2010. I didn't sync the phone before starting the update because I didn't while updating my 3gs earlier, and all went well then.
So now the phone has lost anything that was added to it after January 17, 2010. Including the recent pictures that were still on the phone when it was restored to its factory settings earlier.
WHAT HAPPENED? CAN I FIX IT?
if the phone spent so long backing up before the update then why isn't there a back up file for it?
I am very desperate. my dad is a businessman who had a lot of important contacts and events stored in his phone. He wakes in 15 minutes at 5:00 am and I am just awaiting his anger when he finds a chunk of his data missing.
please help me.

IPhone update problems!

As alot of people, I have encountered the problem of NOT being able to sync my phone with my G5 ever since the latest iPhone & iTunes updates. The phone lights up and indicates it is plugged in, but it will only appear in iPhoto, and not iTunes. The same issue with plugging it into the wall adapter... The phone lights up and indicates it is plugged in, but nothing.
The geniuses at tech support have decided to offer this solution: Update your USB Hardware to USB 2.0. Are you f*ing kidding me!!!!

Try a forced restore. Reboot your computer, start iTunes, connect the iPhone to the computer. Wait. If you get an error, or nothing happens for several minutes hold the sleep/wake and home buttons for a long time (~20 seconds) until you get a message on the screen that it is restoring.
If all of these fail take it to your Apple store.
this should solve your problem

HT4623 Iphone Updating Problems (To IOS 6)

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