HT4623 iPod touch update.... Now white screen?

I updated my sons iPod touch (4th Gen) a couple of days ago as per its request. It then asked me to plug into iTunes.
When I plugged in, it said it needed to be restored from factory / back up.
I tried this but iTunes kept coming up as needed to restore.
After 32 minutes of the update attempting through iTunes, the iPod went back to the apple screen followed by a plain white screen, back to the apple screen. This is a constant between the 2 screens. You cannot switch off or do anything.
Help please.... My 7 year old son is heart broken
Thank you

If that not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the reset, restore/recovery mode and DFU mode again..
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

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Try:
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
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Restart / Reset
http://support.apple.com/kb/ht1430
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Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the iPod On...
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<Edited by Moderator>

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http://support.apple.com/kb/TS3281
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Try starting with the bold:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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HT4623 iPod touch update.... Now white screen?

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