HT4623 it will not update and is giving me a charge cord with arrow up at an itunes logo and will not turn on or do anything else??

i cannot update and it also is giving me a charging cord pointing at the itunes symbol and wont turn off, on or give me anything else what do i do >?

Actually my phone was backed up to the cloud but iTunes wouldn't offer that option just said the phone was in restore mode after the latest update in iOS and that I had to connect to a computer and iTunes to restore to factory settings - losing all aps, all info on aps, all photos etc.   when I received my new phone last month I was able to restore my cloud backup of my old phone and all was good now I'm back in apple iPhone ****

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