HT4623 itouch will not update

my ipod touch says i have version 3.1.3. tried to upgrade through itunes but it says its the latest version and i can't update further

I suspect you have the original (1G) iPod touch. Those can only go to iOS 3.1.3. To identify yours:
Identifying iPod models

Similar Messages

  • ITouch will not update to OS5

    iTouch will not update to OS5

    Need more information.
    What happwn when yu click on update/check for update?
    Wha version of iTunes do you have.? You need 10.5.
    What generationiPod do yu have?  Yu need a 3G or 4G iPod.  Ifyou thing you have a n 8 or 16 GB 3G iPod you really have a 2G iPod. Those can only go to 4.2.1. A 32 GB one can be eithger a 2G or 3G.  To identify yours:
    Identifying iPod models
    enter SN here:
    Apple - Support - Check Your Service and Support Coverage

  • HT4623 apps will not update

    under the app store it shows I have updates to do.  When I hit install all and then my password the apps will not update. 

    I found a solution to the problem.  Connected iPhon to iMac.  Opened iTunes and clicked on my phone.  Then clicked on 'Apps'.  Found the apps not updating and deleted them.  Synced phone and all is now well.

  • HT4623 phone will not update error code1015

    I am currently having problems with my I phone
    it will not update and has frozen on the itunes logo
    Thanks in advance for any help

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
    used to hack/jailbreak some other iOS device, and its
    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

  • 3 WEEK old itouch will not update/restore!!!

    I have a fairly new itouch.
    As I was on itunes and apparently had an update for my itouch software i clicked this to update.
    It then went into recovery mode and I cannot get this to restore now.
    I have the latest version of itunes, i have restarted the laptop, i have followed lots of advice and nothing has worked!
    PLEASE could anyone help me?
    The error half way through the restore is error code no 14. When I click more info it takes me to a page which describes my problem exactly but none of the advice works :'(
    If I take this into Apple will they charge me to have it fixed even though this is their recognised problem???

    As you are still under warranty, there should be no charges to fix your ipod.
    Did you try to connect in recovery mode and see if you can restore it? http://support.apple.com/kb/HT1808

  • HT4623 IPhone5 will not update. Says 6.1.4 Software is up to date

    Update results say phone is updated

    Hello Alnanpa,
    I am sure you are eager to upgrade to iOS 7.  If you haven't resolved this issue, I recommend restarting your iPhone and resetting the iPhone if the restart doesn't help:
    You can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If you are still not able to update to iOS 7 using software update on your iPhone, you can connect to iTunes to perform the update.
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT4623 it will not update and is giving me a charge cord with arrow up at an itunes logo and will not turn on or do anything else??

    i cannot update and it also is giving me a charging cord pointing at the itunes symbol and wont turn off, on or give me anything else what do i do >?

    Actually my phone was backed up to the cloud but iTunes wouldn't offer that option just said the phone was in restore mode after the latest update in iOS and that I had to connect to a computer and iTunes to restore to factory settings - losing all aps, all info on aps, all photos etc.   when I received my new phone last month I was able to restore my cloud backup of my old phone and all was good now I'm back in apple iPhone ****

  • HT4623 My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.

    My iPad will not update to 5 at all. I don't even have the option of software update in settings. I've tried to update over iTunes and it doest work there either.

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

    My iTouch will not restore becuase for some reason it won't reconize it. I merely tried to update it with the newest software and every thing went to sh--. Now it is just stuck on the screen showing the apple sign. Can anyone help me.

    There's a whole lot to read in your post, and frankly I have not read it all.
    Having said that, this troubleshooting guide should help:
    http://support.apple.com/kb/TS1538
    In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

  • After I updated my 2 Iphones  and one Itopuch the bluetooth on one of the phones and the Itouch will not stay on. When you go to the general settings to turn it on it shows on but the icon disapears when you go to home scree or leave general seetings.

    After I updated my two Iphone 4's and my Itouch bluetooth problem occurred on two of the three devices.  One of the phones and the itouch will not keep the bluetooth on.  When you go to the general settings to turn it on it show on and the icon pops up but as soon as you leave the general settings the icon disappears and will not show up in the home screen.  It will not pair with any devices.   It will search for and find them but won't pair because the icon will not show up meaning it is off. What can i do to fix this problem that I believe was caused by the update.

    Sounds like we have a similar problem.  Four days ago I was playing music through a wireless Bose speaker via bluetooth and everything was fine.  Then I was texting while listening and got 2 texts about the same time as I was typing one and my phone went black.  I pushed the home button and it worked, went into my texts and all were there.  However ever since then the time isn't right, so it can't keep time no matter what I do.  The bluetooth works only at times, the wifi keeps jumping on and off, sometimes my data won't work and the other day I couldn't even turn it off, so had to wait until it died.  The battery life display at that moment wasn't correct either.  Took to Verizon, they couldn't help.  Suggested a factory reset, which I did last night and still the same issues!  One day I couldn't even text my husband on his iPhone.  Just wouldn't work at all.  Did everything suggest and still not good.  Seems like after stalking these pages today a lot of people are having this problem in Dec/Jan and of course also I'm 3 weeks out of my 1 year warranty and so were many others, by days.  Very strange, and all on the 5C.  What did you do?  Is it working now?

  • HT4623 My iPad 4 will not update. I keep getting an error message. I have reset my device. Used iTunes. I still get the same message

    My I pad4 will not update. Keep getting error message. I have reset it and hooked up to iTunes . I still get the same message.

    Have you taken a look at this?
    http://support.apple.com/kb/TS3694

  • I've updated to iOS 5 and now my itouch will not sync.

    Hi There:
    My hard drive crashed and has recently been replaced.  I've downloaded some new songs from iTunes but now my itouch will not sync.  It states something about, "sync failed to start" but doesn't state why it failed.  I would really appreciate any ideas of what to check for.  I'm not really good at this.
    K.

    Did you authorize your computer again? About iTunes Store authorization and deauthorization
    Can you back up your ipod manually by right clicking on it in the device list and choosing backup?

  • HT4623 My Iphone 4 will not update to itunes 10.6.3, so it will not sync to my computer

    My Iphone 4 will not update to itunes 10.6.3, so it will not sync to my computer

    iOS 6 requires iTunes 10.7. Here are the system requirements for iTunes 10.7.
    Windows System Requirements
    PC with a 1GHz Intel or AMD processor and 512MB of RAM
    Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista or Windows 7
    64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer
    250MB of available disk space
    Broadband Internet connection to use the iTunes Store
    Macintosh System Requirements
    Mac computer with an Intel Core processor and 512MB of RAM
    OS X version 10.6.8 or later
    Safari 4.0.3 or later
    400MB of available disk space 
    Broadband Internet connection to use the iTunes Store

  • HT4623 My iPad will not update, says not connected to Internet, but I am browsing support online.

    my iPad will not update, says not connected to Internet, but I am browsing support online on this same iPad?

    Can you update via itunes on computer?

  • HT4623 my iphone 5 will not update to ios 7.0.4

    my iphones 5 will not update to ios 7.0.4 "unable to install update" error occrred while installing ios 7.0.4?

    first back up info onto itunes. then
    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

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