HT4623 Itune says " To allow access, please respone on your Iphone" but my Iphone has not respone button. How can I do?

Dear all,
Itune says " To allow access, please respone on your Iphone" but my Iphone has not respone button. How can I do?
Thanks

Turn off your phone by pressing and holding the power button and then swipe right to turn it off. Then turn it on and try connecting it to your phone. Make sure both the itunes and your iphones are signed in with the same apple id.

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I bought a brand new ipod touch 5th gen, updated the software and now iTunes says "to allow access, please respond on your ipod touch" however the ipod has a black screen and pressing the buttons does nothing. how do i fix this?

As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?

IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?

Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

HT1296 I purchased a song through iTunes. It synced with my iphone, but now it's not there. How can I re-sync it from my computer? I've tried and it won't do it.

I purchased a song through iTunes. It synced with my iphone, but now it's not there. How can I re-sync it from my computer? I've tried and it won't do it. Any help would be appreciated!

Check the Music App.

My phone is disabled it shows connect it to itune when i connect phone to itune it shows this in my pc to allow access, please respond on your iphone but there is nothing in my phone

my phone is disabled and it shows on the screen disabled and connect it to itunes store but i connect to itune store (to allow access, pease respond from your phone) but there is nothing in my phone, can you please kindly help me regards.
thank you
best regard

Hi I really appreciate your replay,
but unfortunately it doesn't helpful to me as I previously applied this ,
the main thing is if you can kindly help me through, I have erase my phone from find iPhone but it will erase once it connect to Internett,
when ever I connect phone to iTunes I got one message on the screen of my laptop the message is (do you want to allow this computer to access information on ali phones)
If you don't allow access, you will not be able to manage sync your phone with this computer.
but sadly how I can allow because there is nothing coming on my phone screen. There is just iPhone disable connect to iTune just on the screen
and there is slide for emergency instead slide to unlock,
so this thing if you can help me through it will be very thankful,
anyway I'm still appreciating your kind replay.
just one thing please how can I allow access to my computer or show me the I tune where doesn't ask this question
thank you
best regards

To allow access, please respond on your iPad...but the screen is black!

I was running Netflix and the app was taking many minutes so I decided to turn the iPad off. Held the Sleep/Wake button and it went off. Gave it a minute and held the S/W button again and....nothing.
I thought perhaps the battery was low so I plugged it in for an hour. Pressed the S/W button. Nothing.
If I hold the S/W and Home, then release both, I get the white apple logo for a few seconds, then it fades and...nothing.
I got online and went through the reset, then attempting to Restore with iTunes (per iOS: Not responding or does not turn on). I hold the Home button, plug the cable in, get a popup on the computer that asks "Do you want to allow this computer to access information on this iPad?. While STILL holding down the home button (even tho the screen is black), I click 'Continue' on the computer dialog. Then after a few seconds, I get another iTunes dialog "To allow access, please respond on your iPad". Still holding the Home button as directed in the Restore steps. and...nothing.
If I try again (unplug, reset everything) then do the #3 step above to get the Apple logo while the "To allow access" is still up on the computer, the dialog goes away while the white apple is on the iPad, then returns when the apple fades away.
If I try again (yes, I've been through the Restore several times with multiple variations :-) ) by getting the Apple logo up, THEN plugging the cable in, the iTunes computer dialog does not appear until the apple fades.
Anything else I can try before returning to the Apple store? I do some Windows support and know sometimes it's the obvious thing that is missing, so I really don't want to drive an hour to the store, just to be told, "Well, if you'd read through page 47 of iPad for dummies, and you'd just done _<fill in the blank>____, it would have resolved itself"
Thanks,
BR

Update: Took it to the genius bar and he was unable to get any more out of the pad than I was. We did find the battery drained so something was going on in the background. It was out of warranty so the best the store said they could do was a half-price replacement. We took it and I was watching netflix again tonight and it went into the same hang state (cancelling with its red loop). This time I went to the interwebs and found a way to reset the network. I was able to get it back. Bye bye netflix app :-/

My iPad is disabled, connect to iTune, but when i connect to iTune, iTune showing to allow access please respond on iPad

My iPad is disabled, connect to iTune, but when i connect to iTune, iTune showing to allow access please respond on iPad. but in long time it is not showing on device list of iTunes.
can any one help me.

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
~~~~~~~~~~~~~
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http://www.apple.com/support/ipad/assistant/itunes/
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http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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http://support.apple.com/kb/ts1814
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https://discussions.apple.com/thread/5697247?start=0&tstart=0
Look at the solution in this link
https://discussions.apple.com/thread/5697247?start=75&tstart=0
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
 Cheers, Tom

HT201210 I need to access my iphone but I have forgotten my password. How can I access my iphone?

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You need to restore iPhone with iTunes on computer. Open iTunes on computer, connect iPhone to computer, hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes.

My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?

My macbook pro crashed after installing maverick. I lost all my photos however the iPhone iPhoto app still has these photos so how can i access the package contents to recover these photos?

We'll need to know more to beable to help. Do you want to try to restore your photos from your iPhone to your Mac, or try to recover the photos from the old iPhoto Library on your Mac?
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To retrieve photos from a corruptrd iPhoto Library on your Mac we need to know the version number and more about the "crash" you experienced, the state of your mac, the system, the data. Please post back with more details.
-- Léonie

HT1386 I have been trying to sync my iPhone and its not syncing. I've synced it before but now it has gone away. How can I re-sync it? Please help.

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you did enable Music syncing in iTunes, yes?

My iTunes is not showing my iPhone but my computer is reading it. How can I get iTunes to realize my phone is there to sync music onto it?

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Device not detected in iTunes for Windows

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When I try to update my iTunes, it tells me that I have the latest version, but I only have 10.6.3 - how can I override this?

I'm sorry but your post seems vague as to exactly what version of what you are running, therefore, it comes as a surprise that you mention that "it" won't let you update iTunes. Did you run Software Update or try updating from within iTunes?
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Then, assuming you can run Mac OS X 10.6.8; I would think that you can (secondarily) update iTunes to Version 10.7 or Ver. 11.0.5.; IMHO 10.7 is better as it has Coverflow. Nonetheless...
Regards

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I started downloading a paid app in iTunes store,and then cancelled it immediately.But the money has not been refund.How to refund the money?

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Go to: http://www.apple.com/support/itunes/contact to get help with billing.

My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

My iPad is disabled, but I know the passcode.. When i connect it to iTunes it says it can't access it because it has a passcode. How can i get rid of the passcode without resetting the iPad? And if there is no way to do so, how do I completely reset it?

How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.htmlhttp://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tbhttp://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Devicehttp://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htmhttp://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT4623 Itune says " To allow access, please respone on your Iphone" but my Iphone has not respone button. How can I do?

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