HT4623 iTunes problems for iPhone 4

I updated my iphone 4 with the latest software update. I wanted to have music when going on vacation in December on the plane ride so I decided to try and connect my iTunes for the first time to my iPhone and it says " The iphone "alexs iphone" cannot be used because it requires iTunes version 10.6.3 or later. Go to www.tunes.com to download the latest version of iTunes." I have both my computer and my iTunes updated so why is it saying this?! Help!

Officially, there is no way to do that, & since Apple owns/runs this forum, the Host's won't permit posting links to such.
You'll have to use Google & go elsewhere.

Similar Messages

ITunes store for Mac does not find albums, iTunes store for iPhone is OK

When looking for an artist on iTunes store for Mac, the search returns no result.
When looking for the same artist (Paddy Milner in the Music store), I can find this artist in iTunes store for iPhone.
I tried another artist (Alice Russell), same thing.
Is there something happening with iTunes store for Mac?

After upgrading to iTunes 12 on WinXP it did not connect to Gracenote.
I found this solution.
Solution:
Exit iTunes
Press the WinLogoKey+R
Type in %appdata% and press return
Double click on Apple Computer
Double click on iTunes
Take a back up of the file iTunesPrefs.xml as a precaution (copy to some safe area)
Delete the file iTunesPrefs.xml
Start iTunes again
Good Luck!
Music Lover 1954

Ios7 music sync problems for iPhone 4S

Like many other folks I made the huge mistake of updating (NOT upgrading) to io7, in my case 7.0.4, then trying to sync musci from iTunes. I first upgraded (ha!) to iTunes 11.1.3, then found I was lost in the 'waiting for changes' zone. I've now been working on this problem for hours, along with a host of other ios7-related changes (e.g. the inability to limit the number of gmail messages ported into active memory). I've tried most of the fixes others have listed [remove all sync flags, rebuild playlist, clean out chinese characters, etc.] and finally got one sync to make it through the 'veil', but subsequent syncs now get stuck as well. I have not tried a full restore and really don't want to go down that path. This is pathetic, and the total cone of Apple silence about this issue makes you wonder where their customer focus disappeared to. Any other ideas?

This is a user to user forum, there is no Apple here.

3 accounts at itunes, problems updating iphone apps, how erase old acc?

hi
i am having troubles with my itunes accounts. for whatever reasons
i have 3 accounts there, which i established in the last 10 years, buying software and hardware at apple store germany. i cant remember the last 2 account names/passwords, only the present one. thats confusing. one sideeffect is, that i cant update all iphone apps, it refuses to update some apps, which i bought earlier.
i have to do it manually via iphone app update inside the iphone, also i usually get 3 mails from "apple news".
i would like to have ONE account which refers to my .mac mobileme membership and my main apple mail adress, but i dont know where to call in order to change that, there is no support for itunes account (phone) other than mail, so i mailed them and got answered from a mailbot like "we cant erase old accounts". i am feeling helpless.
any idea?
thanks!

By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you replaced your hard drive, your phone will see your computer as a "new" computer and all itunes content will first be deleted from your phone. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an ipod/iphone is connected under preferences in itunes.
2. Make sure you have one contact & one event in iCal & Address Book. The entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, itunes running, do not sync at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click(Control Click) in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
That's as good as it gets without a backup of your itunes library.

ITunes 'sync' for iPhone 6 now 'greyed' out?

Yesterday and today the Sync at the lower right corner of the iTunes Mark's iPhone Summary screen is greyed out. I've never run into this before. I've disconnected the phone, rebooted the phone, open and closed iTunes. As a further test I checked iTunes to write over the iphone's Contacts, Appointments and Notes.The lower right changed to Apply/Revert, I clicked Apply, The top sync info screen flashed a couple of times but did not go through the sync process.
Any suggestions?
Mark

Since I couldn't find an edit option to my initial post, here's a few more observations:
The box 'automatically sync with iPhone when connected' is checked.
I rebooted the computer with the two USB port connectors unplugged (iPod and iPhone) then reconnected them after the computer finished loading windows.
I checked 'sync with this iPhone over WiFi' and unplugged the phone. Apply/Revert appeared, I hit Apply. The top sync screen said 'starting to update files, the progress bar appeared for about 1/8" (~10 seconds) then disappeared. I unchecked sync with WiFi.
Mark

Notified of iTunes update for iPhone; tried to download; phone inoperable all day. screen shows itunes logo and cable

I was notified of an iTunes update for my iPhone; I tried to download, but am just showing the screen with the iTunes logo and a picture of a cable end. Phone has been inoperable all day.

Hey there Gina,
It sounds like you were updating your phone, and now it is unresponsive with an iTunes and usb cable on the screen. This appears to be recovery mode, and you should be able to restore the device using the following article to get that install completed:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If not, then reset the device with the following article, and then attempt the restore with the above article:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
Thank you for using Apple Support Communities.
Cheers,
Sterling

Network problem for iphone 4s

Few time dayly my phone lost conection network-Orange romania! I must close and open every time or wait for reconect! Already i changed the Sim, i make restore from itunes, but uselles! All this hapened after i make upgrade at last version of soft! I mention i never maked jailbrake or something like this! Please tell me what can i do ? My phone was buy from Belgium and now i am in Romania! Thanks

same, my wifi of phone cannot search any network, pleased be noted that my grade is 7.1.1
moreover, please find the solution of above said problem by your support as soon as possible
as you know that without wifi working of iphone will become more and more seriously

Itunes account for iphone 4 has one balance. iPad has another balance?

I recently purchased an iPad 2 (16GB 3G) and purchased a $25 iTunes card. I also have an iPhone 4 with a current iTunes account. The balance is not the same on my phone. I only have one account and use the same log in credentials for both. Shouldn't my balance be the same no matter what device?

It should be. Have you tried restarting the devices?
BTW, you have posted in the Itunes U forum. Itunes U is where colleges, universities and museums post educational material for students.
As your question has nothing to do with itunes U, it may help to post an a more appropriate forum.

What is the order in which I must change my Apple ID on all my Mac products:iTunes, iCloud for iphone-MacIntel- MacAirbook

I wish to change my email account on my AppleID. But I am faced with having to go back and forth between old and new emails/accounts to get ALL my Mac products changed to the new email address. I have needed to delete acounts, and then reset accounts back to the old account to only re-delete or re-set.
Is there a specific order in which to do update all my Mac products? What item do I reset first, what product follows the next? I do not have an ipad but might as well add it to the list for when I do get one and have to do this all again.
What I have done so far-
My apple ID is currently set to the original email account (aol) that I wish to delete.
my icloud on my iphone has been deleted
my iTunes is set to the old aol account
Now... what item gets changed first, second.....

First verify that your existing Apple ID password conforms to these rules:
If not, change your Apple ID password first.
To change your password read Apple ID: Changing your password
Then, sign out of all the Apple services on all your Apple products. Use the link in Step 8 of this document as a checklist to make sure you do all of them:
Apple ID: Changing your Apple ID
The order in which you change your Apple ID does not matter.
Subsequent to changing your Apple ID read and follow:
Apple ID: What to do after you change your Apple ID

Been having iTunes problems for months - now it won't work at all

Hi there,
For the last few months, iTunes has been failing to update (halfway through download it throws up an error saying the update failed. Trying to update manually threw up the errors I've linked to below). So I decided to try to fix it at last, I uninstalled iTunes and tried to reinstall, during the installation I encounter the following error:
http://twitpic.com/9azkja
Clicking "OK" led to a few minutes more of it trying to install itself before this popped up:
http://twitpic.com/9azkmu
"Retry" causes the error to repeat, "Ignore" leads to the installation saying it's successful, yet when I try to launch iTunes, this happens:
http://twitpic.com/9azkpa
Followed by this:
http://twitpic.com/9azkrr
Trying to repair the programme causes the same errors.
I'm running Windows 7 and haven't had any problems with other programmes that I'm aware of although Windows Update has been a bit dodgy for a while (some updates after downloading claim to be installed yet on restart Windows Update still identifies them as due to be downloaded and this process repeats over and over). I haven't made any hardware changes to my system lately and can't think of any software changes around the time the problems started or at all lately. I'm definitely running with administrator privileges.
Any suggestions or advice at all would be very gratefully received.
Thanks,
Steve

Hi Steve,
I can't say I've had the issues myself BUT what I would reccomend is:
1. Completely remove iTunes from your computer and associated registry entries by using a tool such as CCLeaner
2. Make sure you are completely up to date on windows redistributable packages and other updates.
3. Make sure you've selected the appropriate version for your computer i.e. x32 for 32-bit systems and x64 for 64-bit systems.
4. I've just had a quick Google around and as I said above with the redistributable packages in particular look at Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Securty Upfate which can be found here:http://www.microsoft.com/download/en/details.aspx?id=14431
For removing iTunes completely, it may be helpful to read http://support.apple.com/kb/HT1923
For your second error message about the entry point not being found, I found the article https://discussions.apple.com/message/11901253?messageID=11901253&amp%3b#1190125 3 helpful.
Hope this helps,
Kieren (@kierybear)

Connect to itunes problem. Iphone 4 16gb

Hi.
The phone is an Iphone 4 16gb 7.1.2
Restored the phone the other day and when I selected the region the phone goes to connect to Itunes with the blue logo.
Connected to Itunes but Itunes can not connect to the phone.
Restored the phone in DFU mode but it is still the same.
Tried to connect it to different USB ports but it is still the same.
What can I do to get it back to work?

Hi, jánosfromkettering.
Thank you for visiting Apple Support Communities.
This sounds like your iPad displays a connect to iTunes graphic. Here are the best troubleshooting resources to start with when not being able to update or restore your iPhone.
If you can't update or restore your iPhone, iPad, or iPod touch
Get help with iOS update and restore errors
Cheers,
Jason H.

ITunes Apps for iPhone/iPod Not Downloading Correctly

I apologize if this problem has been already stated and solved somewhere, because I could not find any help on the issue.
My problem is that when I checked for updates on iTunes it showed that I had 4 apps available for update. When I chose to update them all at once, the downloading menu shows all 4 apps queued for download. Now after all 4 apps have downloaded, my Update Menu for apps still shows that 2 of my apps are available for download. When I check it is the same 2 apps that I had downloaded the update for. I have downloaded them again 3 times already and each time still shows those 2 apps as still available for update. It is very annoying and isn't the first time it has happened. It started occurring last week for 2 other incidents.

Many of us are having exactly the same issue. I have four Apps ready to download updates yet they still download the existing version. I think it is a problem with the App Store database not updating at the same time an App update is made available.

HT4623 itune not recongnizing iphone

My itunes account is not recognizing my iphone and I have a new computer with windows 8. I used to just plug it in and it would prompt me to sync and update my phone. I cant even find it on my computer. any suggestions would help?

Here is an apple support article for your issue
http://support.apple.com/kb/TS1538

Itunes update for iphone

how do i update my itunes for my iphone? my laptop wont sync with it anymore and says my itunes is out of date

https://www.apple.com/itunes/

"add to" button not showing on itunes 11 for iphone

i have no "add to" button showing in the in this iphone page on itunes 11

The "Add To" button is to transfer music from your computer to your ipod/ipad/iphone...
It will show after you did the autofill from your computer music files to your ipod. I know its confusing at first but try to look around for the autofill and transfer songs to your ipod/ipad/iphone and it will show the "Add To" button. "On this ipod" button I create a new playlist and drag songs from the album of my itunes.

HT4623 iTunes problems for iPhone 4

Similar Messages

Maybe you are looking for