HT4623 just switched from iphone 5 back to a 4 S on T Mobile, for some reason I am only getting 2g instead of 4G like I use to. Store said I need to do a carrier update in order for it to work. Is that accurate? If so, How do I get a carrier update?

Just switched from H20 to T Mobile. For some reason I am only picking up 2G instead of 4G Network on this phone. Is there a way to get a carrier update to fix this? I have other T Mo devices at same location and they are all picking up 4G service

That sounds like a good question to ask T Mobile.
Allan

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I just switched from iphone 4s to LG G3. I'm having issues with bluetooth in my car, iphone would sync automatically but with G3 I have to manually connect to my car's bluetooth every time I turn it on - it won't sync automatically. Any fixes?

I just switched from iphone 4s to LG G3. I'm having issues with bluetooth in my car, iphone would sync automatically but with G3 I have to manually connect to my car's bluetooth every time I turn it on - it won't sync automatically. Any fixes?

You can turn on BT tethering but it disables Wifi so if I have to do that step every time I get in my car, I just as well manually connect on BT every time.

HT1555 i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

Have you held the menu and left arrow together for 6 secs ? (I think you have from what you say).
Also try unpowering and restarting AppleTV.
AC

I have been backing up iMovie 08 files to my external drive, but for some reason I can't open these files in iMovie. I used drag and drop to copy them.

I have been backing up iMovie 08 files to my external drive, but for some reason I can't open these files in iMovie. I used drag and drop to copy them.

You really should be doing backups with an actual backup application, especially one that will work automatically, and, if your external HD is large enough, back up your entire system. These can automatically back up only what's changed since the previous backup, and some will keep "archive" copies of things you've changed or deleted, also.
Too many things can go wrong, such as your internal HD failing, and you'll have a major project to reinstall everything.
You already have Time Machine, built-in to OSX. You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.
#27 in the second link mentions some alternatives, too.

For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?

For some artists in my Music app on my I-phone, the songs do not appear when I search by the artist. However, if I search the album name, all the songs show. How do I get the songs to show under songs?

Hi Spam_Valley,
I understand that you are having issues with your music displaying correctly. This may be an issues with the metadata stored within that song, and iTunes interpretation of that info.
We may need to repair this. See the following resources for information:
iTunes 10 for Windows: If song titles don’t appear correctly
http://support.apple.com/kb/PH1468
Fixing Incorrect Song or Album Listings in iTunes
http://support.apple.com/kb/TA24677
Thanks,
Matt M.

For some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

for some reason i have two accounts and I want to cancel one of them. they are yearly contracts but i dont want to pay double for the same product. How can I cancel one account?

Is it possible that you are using the same password for the old O2 Study and newer O2 Apple Base Station networks?
If so, Keychain Access is storing the old information about the old network and may be associating it with your AirPort Extreme settings based on the BSSID that William has mentioned.
If that's the case, open Macintosh HD > Applications > Utilities > KeyChain Access and look for a listing with the old network name. Delete this entry. You may need to power down both the computer and the AirPort Extreme and restart them.

So I just upgraded to an iphone 5 from a 4s becaused the screen did not work any longer, however, my 4s still works so I've got everything still but for some reason it will only transfer half my music to itunes so I can't get all my music onto new phone

Hi there
So I just changed from an iphone4S to an iphone 5 because my screen didn't work any longer on the 4s but the phone itself still works so I managed to get all my contacts etc BUT for some reason I can't transfer all my music across to itunes and therefore I can't get it onto my new phone, it only transfers about 50% of it.
Then when i go into music on the iphone 5 it shows the music but won't let you play anything and just flicks through all the songs without playing anything.
Can anyone help please?
Thank you

Thank you - I thought that might be the case BUT why doesn't the music play that I have bought from itunes - do you happen to know please.
All that happens is it just flicks through it all and won't play any of it???
As in I select the song and it just flicks back one screen (if I am making sense).....
I am really stuck and cannot work out what's gone wrong that's all.
Considering a reset of my new iphone and trying again but done that once and it's still the same.

My iohone5 signals incoming call. Then, immediately Blocked Call is displayed! With no further information re caller. I have just switched from iPhone 4 and never had experience with Blocked Call! Message . How can I at least find out who or what blocked

MY iPhone 5 keeps blocking incoming phone calls with a message "call blocked" there is no addition information on who/what is being blocked or why. I have just transitioned from iPhone 4 to 5 and never had this happen before. Does anyone else have this problem? How does one find out what/who is being blocked?

If a user has blocked their caller ID there's nothing you can do but either answer the call or don't.
This is NOT a problem, this is how blocked calling works.

I just bought a MG5420 printer to use with my macbook pro, and for some reason my laptop only detect

I just bought the MG5420 to use for my macbook pro, and my laptop only detects it as a scanner. I installed the included set up CD but can't get printer to work/connect with my macbook. how do i get the mac to recognize the printer?

Hi chinesechecker ,
To ensure the most accurate information is provided, please let us know if you are using your printer through the USB connection, or through the wireless setup. Also, please let us know the specific version of Mac you have (ex. 10.5, 10.6, 10.7, etc).
If this is a time-sensitive matter, additional support options are available through the link below:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I just switched from iPhone to Samsung s4

I am not receiving any texts from iPhone users! What do I do? I tried to unregister my device but it is not showing up...

Have you un-synced , icloud, change iTunes PW, if you still have the old device turn off I message on device and in cloud also disable find my iPhone. That should help.

I updated my iPad and lost a few apps that I downloaded. How do I get them back without paying for them again?

I completed the recent update and lost quite a few apps, some of which I had paid for. How do I get them back?

Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes...

HT4061 my iphone 4 battery went dead then when i went to charge it the plug into itunes came up as its gone into recovery for some reason, itunes is only giving me the option to restore which i dont want to do as i have photos of my babys !! help me !!

please help!! my iphone 4 battery died then when i tried to charge it the plug into itunes came up as my phone has gone into recovery mode for some stupid reason! i have tried tinyumbrella as itunes is giving me no other option but to restore, i dont want to restore as i have very important photos of my babies that i havnt backed up yet and CANT loose!! iv tried holding the 2 buttons intogether but that doesnt work either ! there is bound to be a way around this without loosing my photos. im tamping with apple, this shouldnt happen ! aswell as worring bout loosing all my photos and now i have no phone so am paying for a contract that doesnt even work . please please please helppppppp ! x

If your phone is in recovery mode, all the data on it, including those photos, is already lost. Leaving important photos on a phone for any length of time, such as baby pictures, as you've found out is a terrible idea.
You've no option but to restore your phone.

I just switch from iphone 3sg to iphone4 now when i download an app on my iphone4 it keeps saying it needs security code whet code pls help me thank you

so seriously wat is the security code there talking about

I believe you are correct. I had to replace my phone and it was necessary to enter the (3 digit) security code from the credit card the first time I updated some apps on the new phone. Thereafter only the password was requested.

I just switched from iPhone 5 to Samsung Note 3. I'm not getting my text messages from other iPhone users even though I shut off iMessage. Help!

Please help.

Follow the instructions here, http://support.apple.com/kb/TS5185 up to and including the last one if necessary which is to contact Apple Care.

TS1702 For some reason, my girlfriends Walmart app is on my phone, but is linked to my e-mail address. When I tried to set up my own account, it says that e-mail is already linked to an account. I tried deleting and reinstalling the app, but that did not

i downloaded the wal mart app for my i phone a while back. i just recently tried to use it. when it asked me to log in, i realized i did not have a user id or password.i tried to set up one and it gave me an error message stating the e-mail i was using was already linked to an account. i tried uninstalling and reinstalling the app.it did not give me the icon to install the app, but the cloud icon popped up.i selected it and my girlfriends name comes up on my phone with my e-meil attached. i was able to set it up with a different e-mail, but i do not like using that e-mail because im so used to using my hotmail account for everything. what do i have to do to unshare all info between our phones and i-cloud? I WOULD LIKE TO AT LEATS HAVE ONE THING PRIVATE THAT WE DO NOT HAVE TO SHARE!!!
Please helpthanks,
Shredder

Hello Kenny
It sounds like that your email is associated to another Apple ID. You may want to check her Apple ID at applid.apple.com, and see if your email is linked to it.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT4623 just switched from iphone 5 back to a 4 S on T Mobile, for some reason I am only getting 2g instead of 4G like I use to. Store said I need to do a carrier update in order for it to work. Is that accurate? If so, How do I get a carrier update?

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