HT4623 Lost all my data to this update. stuff i will never get back. not happy.
Just did the new update and upon finishing, i got an error msg, -1 or something and it said my phone could not be update, which doesnt really worry me. But to even get my phone back working i had to restore it, Because all i had was the plug in symbol.
Well i restored my phone, lost all my music, because i manage mine manually, also lost all my PDF files that i had stored in my ibook.
So end of the day. im ****** off. and annoyed with these updates that we get that pretty much 50% of the time, screw you over.
Your Mac is well equipped to take care of your files, Time Machine is solid, and you already have it.
Mac Family Tree have done you a disservice, no doubt. AutoSave would have been nice if it had worked. But you compounded it by making no backup provision. Your data is important to you, not MFT, it is a wise choice to take care of safeguarding it rather than relying on them.
I feel for you, it's not a good way to learn just how important backup is.
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sarath de silva.Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device. -
I hate this update. How do I get back to my familiar homepage?
How do I get back to my familiar homepage, with readable fonts and larger type? I believe this has been done with an upgrade forced on my computer and it is most horrible. I may have to quit using Firefox if I cannot resolve this stupid upgrade.
see here how to set the home page:
http://support.mozilla.com/en-US/kb/How%20to%20set%20the%20home%20page
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I recently forgot a new passcode on my phone so it became locked. i went to rest this via itunes but when it came to restore the phone non of my data including contacts, apps, messages, photos etc are available. It seems to have restored to a back up from after the phone was wiped. How can i get these back?
There's one other variable, although it shouldn't really come in to play but worth checking anyway. Is it possible that the backup was made using a higher version of iOS than the one you are running now? For example, if you were running the iOS 7 beta, then restored to version 6.1.3, the backup would not be listed as you cannot restore to a backup made on a device running a higher version of iOS. If that's the case, you would have to update to the same or higher version of iOS in order to access your backup.
Also, you can redownload apps and certain other purchased media (in most countries) as discussed here: http://support.apple.com/kb/ht2519. -
I've been away from home the past year, and thus havent logged into my profile during that time on the family iMac. The other profiles on the iMac are all normal, but while my profile username and avatar were the same, when I log in none of my data is there and it's like logging onto a new profile for the first time. I have a back up of my data, however my main concern is my itunes music as for some reason when I backed it up a year ago, it didnt get most of music. I'd just like to know how this happened and if there's a way of getting my data back. Thanks in advance if anyone can help!
http://support.apple.com/en-us/HT204076
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Stupid security or how I lost all my data
Hi Apple, All
This has the potential to be a bit of a long story so bare with me. Thanks.
I am a Apple user and so far I own several Apple products like iPhone 4S, iPhone 5, New iPad Retina(3) and iPad Air. All bought new and from official channels.
Since I bought several of your products it's obvious that I like them and what they offer. Now… the bad things and experience that I had to deal with for the past days.
One of my colleagues, thinking that it’s a good practical joke, played around with my iPhone and keyed the access code as many time he was allowed. He amused himself with activating the 1 min freeze time after several failed login attempts. That until at some point the device “got annoyed” and “decided” to deactivate itself indefinitely.
I got frustrated a bit because I was at work in the middle of the day and found myself with a useless phone, but no worries I do what the **** thing says “Connect to iTunes”. I went and installed the latest iTunes software on my work laptop. So far so good. No. No because with the latest iOS 7 you need to trust the computer that you are connecting with. How can I trust the computer if I can’t unlock the phone? That’s one stupid thing. I would make more sense if iTunes detected the device as deactivated and ask for an unlock code/apple id/icloud id, whatever. My frustration is going up notches.
No worries I said, I’ll go home and use my personal laptop from which I have connected before, sync stuff, made backups, etc, and unlock the useless phone. Wrong. **** iTunes still requested me to allow access from the deactivated and impenetrable super phone.
Next 24h I spent in frustration browsing the internet and calling Apple support. Found this:
- iTunes still asking to trust the computer even if this was done several times before. Solution ranged from reinstalling drivers only to all software suite. Nothing worked for me.
- To reactivate the device I need to go in recovery mode and erase all. For a **** lock code?????? Really????
I even contemplated exploits/tookits and jaibreaking solution. One would do anything to recover his data. No luck here also.
I had to apply the radical solution and go in recovery mode and erase the device entirely. Another stupid thing, before erasing everything, I would make sense to allow/ask me to do a last minute backup. I wasn’t so lucky.
In the end, because a practical joke, oddly built overeager security, a bug that it’s asking for already allowed permissions and the fact that my last backup was 6 months old(yes, normal people do not keep hour by hour backups) I lost most of my data, mostly photos that I will never get back. And yes, I know About iCloud backup over wireless and stuff. Do not why, I just don't use it.
I'm hopping that somebody from Apple will read this and maybe take some notes.
Sincerely, an ex happy customer.The passcode is defintely doing its job, denying access to your personal info from unauthorised users. The way I look at it is if there was another way to bypass the passcode then whats the point?. You would then have a passcode just for show, that didn't protect anything. Anybody and everybody would have access to all your data.
I understand your frustration in regards to losing data, thats one of the worst things that could happen with devices now days that hold so much information. I do not believe the issue was your fault but your colleagues. In saying that it would have been wise to make frequent iTunes back ups or enable automatic iCloud back ups as that is what they are there for.
As already explained this is a user to user forum, Apple does not comment or review the information. If you believe Apple should have another way to protect their devices or another way around this issue then please provide them with feedback here:
http://www.apple.com/feedback/
All the best. -
HT5622 i lsot all my contact when i update new version .can i get it again?
i lost all my contact when i update new version .can i get it again?
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Simply sync them back. -
I cant seem to download and install the latest iphone software update. I have tried since the release and have been unsuccessful on more than 7 occasions and lost all the data on the process. Anyone have that problem an how do I fix this problem?
Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
I am disappointed because the update includes inprovement on the battery life - did you guys notice any difference? -
I was updating my iphone 4 to ios6 but the phone has entered recovery mode, have i lost all my data.
How do i find out if my picture were backedup to the icloudDid you fail to make sure that everything was on your computer before updating?
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i recently update my iphone 4s to software IOS 7 thrue only not from the PC. During the process the mobile switvhed off but the apple sign still showng on the sreen.
the mobile is not woking i lost all my data (contacts and photos)
im sure u have a solve for this problem
i apreciate your quick answerYou need to update iTunes to 11.1 on your PC
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i have update and restore my wife iphone to 7.0.4 and i lost all the data what to do now? all contacts and kids photos goooone , we have the same apple ID and when i tried to restore from i cloude , i restored my contacts not her???!!!!!
Looks like you restored your backup file to her phone. If you didn't back up your wife's phone first, then the data is gone, sorry.
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I have just updated my phone in icloud and I have lost all my data including my large music collection from itunes. How can I recover my music and phone list?
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen. -
I am using iphone 3gs and have accidentally clicked "update" to software version 5. However, after I failed and all my data was lost. I manage to restore back to my previous situation. But all my apps has been gone. How can I get back all my aps? I know I can get it by itunes but there are a few problems as below:
1. I have jailed break my iphone and I never purchased any apps from itunes
2. I have some important infomation saved in one of the apps called "awesome notes". How can I get it back? Is it store inside my computer? if so, how can i restore?
3. I am using window 7
I sincerely hope you guys can help me.
Regards,
Stephen Hongalrite. I have made my mistake. I should not jail break my iphone. So if I purchase my apps again from itunes is that mean mean my data will be back?
I hope you guys can giv me some support here since I am Apple genuine buyer. I could be wrong last time and now I turn over a new leaf and learn a lesson.
Please noted that I can always create new account to ask for the same questions without mention about "jailbreak" if I want to but obviously I won't do that. Please provide me your support! Thank you! -
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