HT4623 my computer backs up my ipad but suddenly the ipad is no any longer  recognized by the computer

I live in thailand. I back up my 2 Ipads on my computer. Suddenly yesterday the  ipad 3 went blank excpt for the B/White logo on the screen. The ipad is no longer recognized on my computer when I plug it in to my back up computer with the usb connection. Until now the ipad worked perfectly. I have tried to be sure the ipad is charged but i have no way to be sure it is because the screen had nothing on it but the apple logo. I can not try to restore my system because i can not find the ipad3 on my back up computer since the back up computer shows nothing for the ipad 3 and screen on the ipad3 shows nothing to signify but the apple logo. the ipad does not respond to taps etc.
How can i reactivate the ipad 3? My ipad 1 still works fine.
my operating system is windows pro

Have you tried rebooting the computer as well? Shut it totally off, then restart it and try again.If you are already on iOS 6.1.2 as your signature states, the only way to install an update/restore the phone would be to connect it to the PC.

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