HT4623 My computer is not recognizing my new iPhone?

My computer is not recognizing my new iPhone? My computer is up to date with the new version of iTunes as well?
HELP!

i am having the same problem! new computer, just downloaded itunes, plug my iphone in every USB and nothing! even tried the kids' itouch and nothing!

Similar Messages

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    Hi,
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    thanks

    I had the exact same problem.  Then I called for support.  I felt like an idiot when I got the solution.  Unplug your Ipod shuffle from the computer.  Then unplug the power cord from the shuffle. Now replug it into the shuffle.  Push very hard.  You should hear a click sound.  Now try plugging it into your computer again.  I hope this helps you.

  • HT4623 My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue

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    Hi there Double2D,
    You may find the troubleshooting steps in the article below helpful.
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    -Griff W. 

  • HT4528 itunes is not recognizing my new iphone 5c when i plug into my lap top

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    See: http://support.apple.com/kb/TS1538
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  • My computer is not recognising my new iphone 5s

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    What kind of computer do you have? Windows 8? Mac? Doesn't your iPhone recognize a charger? Are you able to use wifi or Bluetooth capabilities? I have all of the problems I just asked about because of the new 7.1.1 update.

  • Itunes is not recognizing my new iphone as a device

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    There is no need to unplug the new Apple TV in order to delete the old one in iTunes preferences. You don't need to add the new Apple TV to iTunes in the way that you did with the previous Apple TV.
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  • TS1363 why is iTunes not recognizing my new iPhone? How do I fix?

    I just upgraded from iPhone 3G to an iPhone 4S, it will not connect to my iTunes in my laptop. Device not being recognized. How do I fix this?

    Try the suggestion on the page from which you posted your question.

  • Itunes is not recognizing my new iphone 5S

    Please help i need to restore my contacts

    See: http://support.apple.com/kb/TS1538
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  • HT1655 My computer is not recognizing my 4th generation Ipod shuffle

    My computer is not recognizing my new 4th generation IPOD Shuffle

    I had the same problem then I discovered I was not pushing the Jack in fully. Once I did this it suddenly became successfully recognised. (Only took me 4 hours of trying to realise what I was doing wrong) Hope this helps.

  • I just bought a mac mini over the weekend. I saved items from my old G4 to an external hard drive. I go to plug in the external hard drive and the new computer is not recognizing it. Help.

    I just bought a mac mini over the weekend. I saved items from my old G4 to an external hard drive. I go to plug in the external hard drive and the new computer is not recognizing it. Help.
    Here is the information I have. The external hard drive is a 120GB Acomdata. It has both USB and Firewire. When I go to plug in to the mac mini through USB, it is not being recognized. When I switch to Firewire on the old computer I can see it, however when I go to USB it is not being recognized (even on the old computer).
    I'm at a loss as to what to do. Any advice would be helpful.

    Shalese wrote:
    Have you ever tried the FW 400 to 800 adapter?
    I have used them on multiple occasions and they work just fine.
    Try this (maybe you already have):
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    -Do not connect drive but turn it on
    -wait a few seconds for drive to spin up
    -plug cable into the Mini then into drive.
    This is an old drive and may have some timing
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    I had an Acomdata drive a long time ago.  It
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  • My computer is not recognizing my ipod shuffle.  The computer says to use the ipod reset utility.  When I tried doing this it told me that it was for a 32 bit version which I obviously do not have.  My computer is only a few months old.  What do I do now?

    My computer is not recognizing my ipod shuffle.  The computer says to use the ipod reset utility.  When I did that it came up with another message that it was only good for a 32 bit version.  I guess I do not have a 32 bit version.  I just purchased my computer a few months ago and it uses the windows 7 operating system.  What do I do now?

    Not sure if this helps:-
    The music files, were they bought from your iTunes account or did someone gift them to you after buying from the iTunes account? If they are yours you can download them again if you clear or de-authorise the ipod, it has to be done by whoever gave you the ipod to do this (the registered  owner). If they were bought for you on another itunes account I don't think Apple let you use them as they are copyrighted and they don't belong to you, they belong to the person who bought them. If the music files where ripped from music cd's then click and drag them to a new folder on your desktop and have the person who gave you the ipod to de-authorise and unregister it. Then you re register it and put your files back from your desktop folder in your iTunes folder and synch. Hopefully that would work.  Any files which you did not buy, I would not know how get around this, best bet is to take it to you nearest Apple  Store and explain that they were gifted to you and ask how you can use them.  The best way to gift music files is to buy the gift tokens and give these. Hope above helps.

  • Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location?  Ideas?

    Trying to move my iTunes Music and other media from the main drive on my pc to an external hard drive but iTunes is not recognizing the new file location?  Ideas?

    Hello there, Underwriter.
    The following Knowledge Base article provides in-depth instructions on how to migrate your content to an external drive:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Particularly of note for your situation:
    External drive
    This option requires more work than Home Sharing, but it creates a backup of your iTunes library on the external drive in addition to moving your content.
    Notes before you start:
    You can use most iPods as an external drive.
    Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Because of this, you can't use a Mac-formatted iPod or external drive to move your music to a Windows PC. See iPod: How to determine iPod's hard disk format if you're not sure how your iPod is formatted.
    Mac OS X can read Windows-formatted iPods and drives. This means there are many ways to migrate your information from your old Windows-based PC to your new Mac.
    Mac OS X: To be sure external drives appear on your desktop, choose Preferences from the Finder menu. Be sure the options for "External disks" and "Hard disks" are enabled.
    Part 1: Locating and consolidating the iTunes Media folder
    Part 2: Copy iTunes folder from the old computer:
    Part 3: Get iTunes ready on your new computer
    Part 4: Back up any music that's already on your new computer
    Part 5: Copy music to your new computer
    Part 6: Add preexisting music that was on the new computer back into the library
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT1567 My computer is not recognizing my iPod NanoPod - therefore the 'Devices' is not showing up on the Left side in order to sync Playlists to my Nano Pod?  What can I do about this please?

    Hi
    My computer is not recognizing my iPod NanoPod - and as a result 'The Devices' section is not showing up in order to sync new Playlists to my Nano-Pod.  Any suggestions?
    Thank you.

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My computer can not recognize the new Apple iPod touch when it is connected via the USB cable (that goes with it) attempt to attach it to the computer.

    My computer can not recognize the new Apple iPod touch when it is connected via the USB cable (that goes with it) attempt to attach it to the computer.

    You do have iTunes installed right?
    See:
    iOS: Device not recognized in iTunes for Windows

  • HT1438 purchased a new iPhone 5 to replace a 3 - iTunes is not recognizing the new phone - what do I need to do

    Purchased a iPhone 5 to replace a 3, itunes is not recognizing the new phone.  All of my email accounts and calendars have switched, what do I need to do to be able to access apps?

    iOS: Device not recognized in iTunes for Mac OS X
    iPhone:
    Apple - Support - iPhone - iTunes Troubleshooting Assistant
    If  the issue persists after following the troubleshooting assistant,  continue with the steps below, testing to see if the issue is resolved  after each section.
    Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch. iTunes 10 and later requires Mac OS X v10.5.8 or later.
    Update to the latest version of iTunes and Install software updates on your Mac.
    Check  USB connections. iOS devices require USB 2.0 to function properly. If  you are not sure if your Mac has USB 2.0 ports, refer to the computer's specifications. Disconnect other USB devices, and connect your device directly to a USB port on your Mac.
    Restart your Mac.

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