HT4623 my daughter was trying to do an ios update on her new ipad mini it now says to plug into itunes she does not have a seperate computer for that, the reason for the ipad can anyone tell me how to fix this or how to reset the ipad
tried to do an ios update the ipad mini is now asking to plug into itunes, have now seperate computer to do this can not get any other screen to come up on ipad can the ipad be reset or how do I fix this
If it's showing the connect to iTunes screen then it sounds like it's gone into recovery mode and will need to be connected to a computer's iTunes in order to be reset. Does neither she nor you have a computer, and if she hasn't has she been backing up to the cloud instead ?
Depending upon what country that you are in, and whether content is still in the store, she might be able to re-download some/all of her downloads via the Purchased tabs in the App Store and iTunes store apps
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Ensuring your daughter is able to communicate while she's mobile is extremely important. I'm terribly sorry for the mobile number change disabling her sim card.
One good suggestion here from the community was to remove the sim card and reinsert it. I do want to elaborate on that a bit. You should have the phone completely powered off and I would recommend the sim to be out for at least 30 seconds.
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I can't apologize more for this and I hope all is well now.
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