HT4623 My friend has an I phone & received word that she should install iOS6 onto her phone.  When I try to do this, the line where it says download & install does not light up & therefore, I am unable to install.  Why is this?

My friend has an I phone & received word that she should install iOS6.  When I tried to do this, the line that says "download & install" isn't lit up & therefore, I am unable to do this.  Any ideas?  My phone was purchased about 3 weeks ago.

To answer the post title FireFox save all downloads automatically in the download folder, which you can find in the Documents folder. If you want to choose where to save your downloads go to tools>options>check always ask me where to save files.
Secondly, I am assuming you have IE 8 installed as this is the only version that supports this fix that is currently not in beta. Go to control panel>internet options>advanced tab and reset the settings at the bottom. This may or may not fix the problem but it is a good first step.

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