HT4623 My I pad has iOS 5.1.1 installed. When i check for an update it says that 5.1.1 is the up to date version and will not allow me to install a later version.
I am not able to update the iOS on my i pad.
Hi,
The original iPad is limited to iOS 5.1.1 - where you are right now. This means you cannot get any further version of iOS. This is due to this not having enough power or memory. All other iPads and iPad Minis can get up to the current iOS 7.0.4.
Hope this helps!
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I wonder if the disk being referred to is actually your iPod which is not plugged in. Maybe something has stuck thinking the iPod should be there.
Try completely removing all the iTunes related programs according to this method.
http://support.apple.com/kb/HT1923
Restart you PC and see if startup improves.
If it doesn't improve you need to consider the possibility that there is something else going on.
If The problem goes away, hopefully a fresh install will be OK. -
My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
my Iphone 5s was working perfectly before downloading the IOS 8.0.1 and later IOS 8.0.2. When my Iphone run out of battery, I connected it to Itunes, however the phone never turned on, and kept trying to sync, however got an itunes failure message.
Any help in this regards please.Hello douraid,
Start with the article below to get your iPhone to take a charge. Once you get it powered back on, you will want to sync again to make sure nothing was lost during the attempted sync.
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Regards,
-Norm G. -
Adobe application manager keeps opening and will not allow me to install creative cloud
Adobe application manager keeps opening and will not allow me to install creative cloud. I am trying to sync fonts and the install is not working. The adobe application manager will open on its own and not allow the creative cloud app to install. I do have other creative cloud products installed however the creative cloud installer icon is not appearing in my toolbar nor does creative cloud show up as an app. I get an error message that I must have creative cloud installed when I try to sync fonts via the type kit to photoshop.
Hello ducky,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
Sometimes the "opm.db file" is the culprit. In this case you should delete it.
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter -
I had my iphone 4s synced to itunes on my work laptop. The IT group at work stripped out that installation and will not allow me to reinstall. My iphone insists it has to sync to my work laptop itunes. How do I change iphone settings to look at an itunes installation on my personal laptop?
dcotejr wrote:
I had my iphone 4s synced to itunes on my work laptop. ... How do I change iphone settings to look at an itunes installation on my personal laptop?
You cannot.
By Design the iPhone can Only Sync to One iTunes Library at a time. -
When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?
Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg -
itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
bradenfromwaikerie wrote:
itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled. -
I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything. It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!
That is correct.
That is the price of a replacement iphone once your iphone is outside of the warranty period -
I have an iPod touch 2g running on iOS 4.2.1. Whenever I download an up like iBooks it says that I need to upgrade to 4.3.. But when I check on iTunes 11 it says that my iOS is the latest.. Ideas?
The 2G iPod can only go as high as iOS 4.2.1. If you want apps that require an iOS higher than 4.2.1 you need a newer model iPod.
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I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchathamCommand, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key. -
I'm running Lion on a Late 2008 MacBook Air.
With no other applications running, I can no longer Check for Software Updates. It gets about half way through the checking process and then freezes.
The MBA passes Disk Utility. Thoughts?
Thanks
Jim TaylorHow long do you leave it?
Mine can sometimes sit for quite a while (maybe 10 minutes??) before it finally finishes.
You could look at the relevant logs via Console (Utilities folder) to see if Software Update is complaining about anything.
charlie -
Recently, my Messages app automatically signed me out and will not let me sign in again. I have tried everything. I can no longer send Imessages using my Macbook. How do I reset this thing?
This could be a complicated problem to solve, as there are many possible causes for it. Test after taking each of the following steps that you haven't already tried. Back up all data before making any changes.
Before proceeding, test on another network, if possible. That could be a public Wi-Fi hotspot, if your computer is portable, or a cellular network if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or at your ISP, not in your computer.
Step 1
Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Step 2
Sign out of iMessage on all your Apple devices. Log out and log back in. Try again to sign in.
Step 3
Restart your broadband device and your router, if different. You may have to skip this step if you don't control those devices.
Step 4
From the menu bar, select
▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.
Step 5
Take the steps suggested in this support article. If you don't understand some of the steps or can't carry them out, ask for guidance.
Step 6
From the menu bar, select
▹ System Preferences ▹ Network
If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If the box marked SOCKS Proxy is checked, uncheck it. You don’t need to change any other settings in the window. Click OK and then Apply. Test.
The result may be that you can't connect to the Internet at all. Revert the change if that happens, or if iMessage still doesn't work. Remember that you must Apply any changes you make in the preference pane before they take effect.
Step 7
Select from the menu bar
▹ System Preferences… ▹ Flash Player ▹ Storage
and click
Block all sites from storing information on this computer
Close the preference pane.
Step 8
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Use the search box in the toolbar of the Keychain Access window to find and delete all items with "iMessage" in the name. Log out and log back in.
Step 9
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
If iMessage worked in the guest account, stop here and post your results.
Step 10
Boot in safe mode and log in. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. After testing, reboot as usual (i.e., not in safe mode) and test again.
If iMessage worked in safe mode, but didn't work when you booted out of safe mode, stop here and post your results.
Step 11
Reset the NVRAM.
Step 12
Reinstall OS X.
Step 13
If none of the above steps resolves the issue, make a "Genius" appointment at an Apple Store, or contact Apple Support. -
I am about to get a nervous break down from this. FINALLY I got my 2 iP5 and my 2 Win7/Outlook 2007 PC's to work and sync together. This latest update did remove that add in and it's impossible to install / load it. Tried as an admin but of course no result. I hate this so much that I am glad I don't meet any of you Microsoft or Apple guys who produce this updates. WHY NOT DO A BETTER JOB?
I have now got my "buttons" back ("Refresh iCloud" & "Notifications"), but in spite of that my shared calendar does not sync the events I insert in my PC Outlook 2007 to my other 3 devices.
Events between my 2 iPhones (iP5/OS 7.0.4) work fine, even with my other Win7 PC.
All was fine until I updated my iCloud a week ago... :-(
I have now - as an admin in Outlook - under Tools/Trust Center/Add ins activated the iCloud Add-in, so it is not any longer Deactivated (?)
Under Help / Outlook 2007 - under Disabled Items the add-in is now removed. It was there even after it had been removed from the Trust Centers Disabled Items..
This is honestly the most stupid way of using nice time (thank god it's raining today and my golf was cancelled.. ) -
I have just updated my Ipad mini the latest version (so I am told) but it has stopped my I pad from working and it says that I have to restore it back to factory settings etc. and will lose my data as I dont know whether I have fully back up my photos which I dont wont to lose what do I do??????????????????
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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