HT4623 MY I PHONE 5 ON OFF SWITCH NOT WORKING

MY I PHONE 5 ON OFF SWITCH NOT WORKING

Hi sahilchopra,
Welcome to Apple Support Communities.
You may find these links helpful for troubleshooting your iPhone:
iPhone Assistant
http://www.apple.com/support/iphone/troubleshooting/
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Jeremy

Similar Messages

  • HT1430 My iphone5 on/off switch not working, even we not able to reset the phone

    Hi,
    My iphone5 on/off switch not working, even we not able to reset the phone

    OK, so are you asking what do to, or are you just sharing your situation?
    If you're asking what to do, then you should bring your phone to Apple while it's still under warranty.

  • Has anybody experienced the iPhone off switch not working all the time.

    I have an iPhone 5, it's about 16 months old and it has experienced an annoying issue.  The off button does not work all the time, sometimes I have to press it multiple times and other times it just works.  The worst case is when it does not work at all, very frustrating.  I didn't expect this type of issue for a phone that is not even a year and a half old.
    I did some searching on the internet and there are 2 schools of thought, the first is that this is a hardware fault and Apple know about it but won't admit it because it would cost them too much to repair/replace phones with the issue.  The second school of thought is that it is a software issue and a backup/reset/restore will fix it; I tried doing this but it did not resolve the issue.
    Further digging seemed to suggest that it was really a hardware fault and the only option was to get a refurb from Apple for a ton of money, not cool.
    Anyway, if anyone has any more information that could help me resolve this issue I would greatly appreciate it.
    //*eggbox23

    @diesel vdub, thanks for your suggestion, I setup an appointment with the Genius Bar and found out in about 5 minutes that everything I have read up on so far is true.
    Firstly the technician admitted that there is a sporadic fault on the iPhone 4s and iPhone 5 switches, something to do with the design of the switch that included a rubber element that rolls up (whatever that means) and causes the switch to fail. He then indicated that the iPhone 5s does not have the issue because the switch has been completely redesigned.
    Since I was stupid enough to not take out the extended warranty the only options he gave me were to purchase a new phone or to get a refurb for $269, not cool. Why would anyone think that a phone would not work correctly for 2 whole years when the phone only cost about $600!
    Since I have about 7-8 months left on my phone contract I am not prepared to pay for either option.  I find it amazing that a phone can develop this type of issue in such a short time and then expect the customer to pay for their failures.  Apple supposedly sells a very high quality product for a very high price, looks like they have taken a step back from this philosophy.
    I am disappointed in the options that he gave me (I don't blame the technician) but I suppose I expected more from Apple in terms of quality and service.
    //*eggbox23

  • Wifi on/off switch not working

    when trying to turn on wif the on/off switch doesn't work. Has anyone ever seen this before?

    I assume that you are talking about the WiFi button in Settings>WiFi.
    Close the settings app in the recents tray and reboot your iPad and see if the button returns to normal after that.
    From your home screen - not while you are in the settings app - double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on the settings app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app. Tap the home button or anywhere above the task bar.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • On/off switch not working on iPhone - what is the problem?

    Ok the problem is, sometimes when I press and hold the on/off button, for more than 10secs in these cases, the phone does not give me the slider to turn it off. Similarly, sometimes when it is off, the phone does not switch on when I press it.
    Sometimes when I press and hold the button, I know there is a response because the phone comes out of standby. However it does not seem to "shutdown".
    Question is, is this a hardware or software problem, and is there any way I can solve this?

    reset your iPhone using ht evideo tip below
    http://movies.apple.com/movies/us/apple/iphone/2007/tips/iphone-tip-resetiphone560x316.mov

  • Where can i exchange my not working iphone bought in Switzerland (on july 12, 2012.) that just turned off and not working since. In croatian store they don't want to give me replacement phone!!!!

    I have bought iphone 4s on July 12, 2012.in Zurich in offical Apple store (Glattzentrum) and after one and a half months it just turned off and not working since. I tried three charges and nothing (it detects that charger is on but it cannot be charged). So now I have a not working phone only two and something months after purchase. But the problem is that in Croatia we have two apple reseller stores and neither don't want to exchange it, although is under warranty!!!! The closest stores are 250 km from Zagreb...Of course I have contacted Apple store in Zurich but they told me to come in Switzerland or to send credit card data for receiving new iphone, the problem is I don't have credit card with 700 euro on it!!!! what to do?? who to call ??? where to get replacment device cause this is disaster???? I wanted to buy ipad but after all this I doubt to do so...I have not working Iphone payed around 700 chf or 800 usd and cannot change it in my country, is it possible for such vast organization like apple that this things can occur????? So much for customer support

    “the EU is considered one country for warranty purposes“
    Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
    Some how you need to get your phone back to Switzerland.

  • I have problem with my iphone 5 lock switch..as lock switch not working properly..and my iphone is not in warrenty.. so plz tell me what i do...

    i have problem with my iphone 5 lock switch..as lock switch not working properly..and my iphone is not in warrenty.. so plz tell me what i do...

    The iPhone 5 is less than a year old, so all of them should still be in warranty unless they have been jailbroken or physically damaged. If you have a hardware problem as you describe the only option is to get the phone replaced by Apple or repaired by a non-authorized shop. The Apple replacement will be free at any Apple store in the country where the phone was purchased. If Apple determines that the phone was physically damaged or jailbroken it will cost $229.

  • I got new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do

    Igot new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do

    Hello, krishna kumar.j. 
    Thank you for visiting Apple Support Communities.  
    I understand that you are experiencing and issue with your Home button.  Here are the troubleshooting steps when experiencing this.  
    Get help with buttons and switches on your iPhone, iPad, or iPod touch
    http://support.apple.com/en-us/HT203017
    Cheers, 
    Jason H.  

  • Phone 4 home button does not work, iPhone 4 home button does not work

    Phone 4 home button does not work. I tried to put it off and on, but to no avail. Tried updating, still nothing.

    No magic solutions for a hardware problem.  You'll need to bring your phone to Apple for replacement ($149), or find a 3rd party to fix your phone (which will forfeit all future support on that phone, warranty or otherwise, from Apple)

  • TA44551 My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work.

    My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?

    - After charging for 1/2 hour or so, does iTunes see the iPod?  If yes, restore the iPod from backup.
    - If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1212 I am trying to restore a phone that the screen does not work on, therefore I can't input my password.  How can I bypass this and upload it to itunes?

    I am trying to restore a phone that the screen does not work on, therefore I can't input my password.  How can I bypass this and upload it to itunes?

    You could follow the instructions in the support document that you linked from. There is a section regarding the passcode and the inability to use it or enter it. However, you may encounter more issues since you cannot use the screen.

  • My macbook pro has been shutting off on its own. The power cord "shuts off" (does not work) simultaneously. Does anyone know what is wrong? or what could be the problem?

    My macbook pro has been shutting off on its own. The power cord "shuts off" (does not work) simultaneously. Does anyone know what is wrong? or what could be the problem?
    When my mac finally turns on the date/time is reset a windows pops up saying, "Your computer's clock is set to a date before January 1, 2008. This may cause some applications to behave erractically."

    Resetting your Mac's PRAM and NVRAM
    If you have Apple Care you should give them a call.

  • TS1398 when i update my software to 6.1.3(10B329)to I phone 4s the wifi is not working and not auto join the network that i have already connected to

    when i update my software to 6.1.3(10B329)to I phone 4s the wifi is not working and not auto join the network that i have already connected to

    First, grow up.  Just because YOUR phone isn't working, doesn't mean Apple put out bad software.  I've not had any difficulty, nor has anyone else I know.  And just how is Apple risking lives with Bluetooth kits not working?  It's YOUR decision to talk on the phone or text and drive.  Not Apple's.
    We're users here, volunteering our time to help others.  Posts like yours, which are whiny and ranting, simply means we're likely to ignore you and not provide you with any help.  Not to mention, it makes you look absolutely foolish.
    Further making you look foolish is the fact that you haven't even asked a technical support question, nor have you provided anyone here with any troubleshooting steps you might have taken, including those recommended in the user guide.
    Good luck getting help.
    GDG

  • Updated my iphone 3gs, lost my music and apps, they are backed up on itunes, how do I move them back to my phone, tried to sync but not working, please help

    Updated my iphone 3gs, lost my music and apps, they are backed up on my computer but i cannot move them over to my phone, tried to sync but not working, please help

    well first make sure that when you click on the name of your iphone on the left hand side of itunes that you go to the app and music tab and check mark the sync apps and sync music. then try clicking apply in the bottom right hand corner. then if not try doing it again after going to prefrences in the top menu and going to devices tab and click reset sync history if that doesnt work with music try and drop and drag to the name of your iphone, lastly if that doesnt work you can try restoring from a backup from before you updated. it will keep the new software but put everything that was on your phone when you created the backup back onto your phone.
    http://support.apple.com/kb/HT1351 for syncing music

  • After updating 4.3.1 to 4.3.3 my i phone 4's wifi is not working 2 to 3 hrs of it ,but 3 hrs i was downloding free soft 4m itunes.............so what wrong with my phone

    after updating 4.3.1 to 4.3.3 my i phone 4's wifi is not working 2 to 3 hrs of it ,but 3 hrs i was downloding free soft 4m itunes.............so what wrong with my phone

    Thanks for reply,
    It's truely a disestar for me to kill my phone myself by so called bloody upgradation.
    Iwish I have not upgraded.
    I baught it from here in Bangladesh and now I’m ina mess to get at least a minimum support.
    Thanks for your valued suggessions but it didn’tmade any difference to my situation.
    So now I have an ipod in the price of an iPhone4. Crap.
    Is there any chance of fixing this bug by apple?As the same problem has already been faced by a lot of iPhone Users.

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