HT4623 my i phone is frooze on i tunes  an i cant get it of what can i do

i phone is frooze help please

Standard troubleshooting...
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem restore with your backup.
If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.
If still a problem, it's likely a hardware issue.

Similar Messages

  • Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do?

    Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do to fix this and get rid of the grey songs?

    Go back to iTunes, select the Music tab, uncheck the 'sync music; button, then hit apply.

  • Yesterday I  reset my settings on my  iphone 4 to correct another problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

    Yesterday I reset my settings on my iphone 4 to correct a problem. Today I am unable to connect to itunes to sync my phone. The device does not show up on the screen. What can I do?

    Best practices says plug the USB cable into the computer, then plug the 30 pin connector into the iPhone.
    If everything is working correctly, you should be able to plug the iPhone in at any time. Before or after opening iTunes.
    Depending on what settings are selected in iTunes, the program may or may not automatically open when you connect the device.

  • My screen on my phone is in a disabled mode and i cant get into my phone. i need to find out how i wipe my phone clean and start over

    my phone is in a diabled mode and it cant get into my phone anymore. i need to clear my phone off threw itunes but cant seem to figure it out

    http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US

  • I have big problem i make update to my software  iso 7.12 in my iphone 4  but when i recive calling  and i want to cancel and recall again i phone is stop no working and i must restart it to work what can i do

    modem firmware 04.12.09
    iPhone 4
    memory is 32 g
    iso 7.1.2(11d257)
    when cancel call it not work before is shutdown and open it again
    i have big problem i make update to my software  iso 7.12 in my iphone 4  but when i recive calling  and i want to cancel and recall again i phone is stop no working and i must restart it to work what can i do

    Basic Troubleshooting Steps when all else fails
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

  • I phone 5 fell in ocean and I only care about getting my pictures, what can I do?, i phone 5 fell in ocean and I only care about getting my pictures, what can I do?

    My iphone 5 fell in the ocean and I only care about getting my pictures, what can I do if it doesn't turn on?

    Nothing. If the phone won't even power on, there is no way for you to get them off.
    A 3rd party data recovery service may be able to do so, but you will forfeit your ability to get a discounted replacement phone when/if they open the case of the phone.

  • I have just tried to download ios7 and my phone is now asing me to restore it to factory settings. What can I do?

    I have just tried to download ios7 and my phone is now asing me to restore it to factory settings. What can I do?

    Don't do the ios 7 update.  It is horrible.  I can't find half my games. 

  • HT1212 I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying "  iPhone is disabled connect to iTunes" What can be done?

    I have connected the iPhone but iTunes won't recognize it. The phone has a red sign saying "  iPhone is disabled connect to iTunes" What can be done?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • When trying to update the i phone " fault 1630" occurs - both when connected to WLAN or USB. What can I do?

    When trying to update my i phone IOS 5.0 (connected by WLAN and USB to my computer) there is always "fault 1630" saying I`ve got no connection to the internet / network, which seems to be wrong to me (phone is online). What can I do?

    C Mawle wrote:
    Thanks.  I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
    Yes it would, possibly even brick it.
    Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
    Can I use my ipod nano USB connector to check?
    It is not much help to you, since the device that you need still not recognized.
    Anyway looks like I may have to swallow the loss of data.  Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
    Good luck, but if you expect miracle from that call good luck again.

  • Help, i really need my phone for security this weekend and now i cant get it to do anything :(

    Hi, i went to sync and back up my iphone 3GS as i ahve done many times before, it encountered an OS problem and put the phone into a restore mode. Now i havnt had this happen before, it has the USB cord with itunes logo on screen, cant get the phone to do anything else. When i plug it in it says i have to restore.. But will i then as i suspect loose my 600 new work photos, data, games progress, work notes, new contacts etc as i suspect i will? please someone tell me no and there is something i can do to avoid this.

    The data is already gone. You have no choice but to restore.

  • HT1414 i am getting a -5000 error while my phone is backing up in the process of updating to ios 5. what can i do to fix it?

    I start the update process to get version 5.1.1 but the error -5000 pops up during the phone being backed up. It says if I hit continue all the contents of my phone will be erased. Some of my apps are not working because of needing the new update. What can I do to make it work?

    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
       ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
       \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
       \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
       \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
       2.Delete the Downloads folder on your computer.
       3.Open iTunes.
       4.Choose Store > Check for Available Downloads.
       5.Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.

  • My phone is stuck on "boot screen" and my lock button is broken what can I do?

    I need help!  My phone has been stuck on the boot (black screen/white logo) and my lock/home button is broken and doesn't work.  I have already let the battery die and tried connecting it back up that way but it stays on the boot screen.  What can I do?

    This is covered in the basics section of the manual:
    iPhone User Guide (For iOS 5.0 Software)

  • HT201441 if the owner sell the phone to me without logging out the i cloud. and i cant contact the owner. what can i do?

    This owner sold me an iphone 4, and it is logged in to his icloud. I wasnt able to contact him. What can I do to activate the phone?

    http://support.apple.com/kb/ht5661
    It seems that article was updated by Apple.
    http://support.apple.com/kb/ht5661If you no longer have your iOS device
    If you did not follow the steps above before selling or giving away your iOS device:
    Ask the new owner to erase all content and settings as described above.
    If you are using iCloud and Find My iPhone on the device, you can erase the device remotely and remove it from your account by signing in to icloud.com/find, selecting the device, and clicking Erase. When the device has been erased, click Remove from Account.

  • Received call that went to voicemail, phone alerted voicemail and then went completely dead, will not power up, what can i do?

    my I phone 5 went completely dead after receiving an incoming call that went to voicemail and alerted, i cannot power back up, what can I do?

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If you are sure the battery still had a charge, this should work. If you think the battery was low, then plug it in and let it charge for at least 20 minutes and then try the reset.

  • I have an iphone 3 and I have just updated my software to IOS5, now my phone will not work it simply says no service and no sim, what can i do

    I have an iphone 3 and I have just updated my software to IOS5, my phone now says no service and no sim and everything appears to have disappeared. what can I do

    was ur phone previously jailbroken and Unlocked using this method?

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