HT4623 my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?

my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?

Connect and select iPhone in computer iTunes, in Summary page click Check for Update button.

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Downloaded new software to version 6 but now my phone won't connect to 3G. How can I fix this?

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You can use the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter] to re-enable the add-on and let us know whether it works in Firefox 6.
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I was trying to update my iphone4 but i disconnect it when the update was not completed . now my phone doesn't work

i was trying to update my iphone4 software from ios 7.1 to ios 7.1.1 but i disconnected the phone before update completed . now my iphone doesn't work

1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.

IPhone 4s update was interrupted and message said phone had to be reset to factory settings. Lost all photos from phone in process of transferring to pc. Copy of my backup overroad that phone and all the old data and photos are gone.

My boyfriend and I share an iTunes account. I just tried to update his phone and during the update an error message occurred saying that his phone had to be reset to factory settings. It said it was an un setup phone and needed plugged in to iTunes. With no other choice, we had to select reset to factory settings. Now, my phone backup through iCloud downloaded onto his and all of his contacts and photos were overridden by mine. His photos were in process of transferring from the phone to the pc while this occurred and over 900 of them were complete when this happened. They don't show up on the pc now either since the sycn wasn't finished. Is there a way to get them back? When we plug his phone in now it shows my name instead of his so I'm not sure how to get to an old version of his backups even.

Error -1 indicates a hardware issue with the device.
Read here > http://support.apple.com/kb/TS3694
The device should still have warranty but unfortunately any service needs to be done in the US.
Warranty check > https://selfsolve.apple.com/agreementWarrantyDynamic.do
Is it possible for you to send the device home and have a family member take it to the Apple Store?

Since i have updated to IOS 7.1 my phone no longer can make calls, connect using 3G or send text messages. can someone help please?

since i have updated to IOS 7.1 my phone no longer can make calls, connect using 3G or send text messages. has anyone else had this trouble? i've tried resetting the phone, but had no luck. i can recieve calls and texts, but cannot make calls, text or use the 3G.
please can anyone help?

Yes! All the above. I have to buy a new phone. I contacted my phone company and there is nothing they can do

HT4623 My iPad 2 does not say software update between about and usage in gerenal setting anyone know why this is

My iPad 2 does not say software update between about and usage in general setting anyone know why this any help welcome thanks

Keith. Look in settings, general, about. About halfway down the screen is an entry labeled version. If it is anything lower than 5.0, then you wil not get wireless updates. You need to plug your pad into your computer that you set it up with which is running the current version of I tunes to get the update.
When you plug it in to i tunes, be sure to do a backup. Also, the machine will ask if you want to transfer purchases. Tell it yes. This saves your content and purchased apps and music to your iTunes on the computer. When you do the software update, it will then reload that material onto your pad.
If you have taken any pictures on your pad, be sure to upload those to I photo, or whatever photo library you are using so that they are not lost when you do the upgrade.
Once you get to the current version, any future software updates can be done over the air, not requiring you to use the computer. That feature was enabled with version 5. But it is a good idea to do backup and syncs with your computer from time to time.

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description:          Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {8140112A-43D0-41D6-8B36-BE146C811173}
Description:          Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address:          10.5.7.196
Subnet Mask:          255.255.0.0
Default Gateway:          10.5.0.1
DHCP Enabled:          Yes
DHCP Server:          172.18.255.2
Lease Obtained:          Tue Apr 23 10:14:40 2013
Lease Expires:          Tue Apr 23 22:14:40 2013
DNS Servers:          121.97.59.7
                    121.97.59.2
                    121.97.59.3
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"

hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

When I check for software updates only itunes and random other updates show up but not security updates or safari update. When i check installed updates I realized my last security update was 2011-004 and I still have safari 5.0.6. Can anyone help me?

Don't panic. OS X 10.5.8 is the most popular PowerPC OS out there. People run it everyday without security breaches, including myself. It isn't Windows!
If you're really that worried, I highly recommend Sophos Anti-Virus for Mac Home Edition. Supports PowerPC & Intel and Mac OS X 10.4-10.7.
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-ed ition/system-requirements.aspx
Direct download: http://downloads.sophos.com/home-edition/savosx_73_he.dmg

Update of software for iPad was interrupted and the iPad is now locked up. Any ideas for how to re-start the update process?

Hi all,
I was updating the software on my iPad2 and while trying to multitask stopped the update process. My iPad is now locked up and unresponsive. Does anyone have ideas about how to re-load the update?

You will need to hold down the power + sleep button, wait for restart, then hold home. iTunes should then be in DFU mode. Once in DFU mode connect to iTunes and click "Restore". PRESTO!
BF

Hi...my last updating software was with 4.2.1 and today I updated new software 4.3.5 and im not happy with more strong vibration ,Can apple consider it and restore the previous settings of vibration.Thank you

Hi...my last updating software was with 4.2.1 and today I updated new software 4.3.5 and im not happy with more strong vibration ,Can apple consider it and restore the previous settings of vibration.Thank you

Apple isn't here.
This is a user to user forum.
Allan

I updated my software to iOS6 and now my phone won't automatically join known wifi networks even though I have it on. It goes back to 3G every so often when I'm at home instead of using wifi, and each time I ask to join it asks for my wifi password

I updated my software to iOS6 and now my phone won't automatically join known wifi networks even though I have it on. It goes back to 3G every so often when I'm at home instead of using wifi, and each time I ask to join it asks for my wifi password

Try this for your home Wi-Fi:
On your iPhone, Settings > Wi-Fi > select your home network > "forget this network"
Power down (unplug) your wireless router
Restart your iPhone
Plug in your router
Re-join that network
I don't know if this simple technique will fix it for good but try it. There is a long thread about this problem here: iOS 6 WiFi Disabled

HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

My ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!

my ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

HT4623 I don't have software update option in my general settings how I will have to update?

I don't have a software update in my general setting , how I will have to upgrade iOS 5?

Go back to the article you asked this question from, ignore the instructions for updating it wirelessly, scroll down, and follow those for updating it from iTunes on a computer.
An iPhone 3G can't be updated past 4.2.1.
(84575)

HT4623 my iOS6.0.1 software update was interrupted and now my phone won't switch on and it's permanently stuck on the start up apple. help please?

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