HT4623 My ipad as completely locked. The screen has frozen and I cant shut it down. Any ideas???
Hi
My iPad, which is brand new, has just frozen. It wont do anything. The screen is on but I cant just it down. Help!!
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Similar Messages
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I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?
Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
Does anyone know how to unfreeze a screen.
My mini Ipad is only 2 months old and it has frozen. The screen says that the ipad needs to be backed up on icloud but the touch screen has frozen and I can even shut it down. SuggestionsTry to reboot it. Hold down the sleep and home keys until you see the silver apple, about 20 seconds or so. It should reboot and work for you.
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Ipad mini screen is frozen. Message says Not Enough Storage. Cannot be backed up ect. problem is I can not enter settings to manage storage or even turn the device off. the screen is frozen and will not allow me to do anything. Anyone got any ideas?
OMG!! Thank you, Thank you, Thank you! I did what you suggested and it worked! I know nothing about this stuff. You made my day!
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My ipad is unresponsive. The screen is black and I have followed the instructions to turn the iPad on. I charged it for about 20 minutes and tried again, following the same instructions and there was still no response. How do I get my ipad to turn on?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?
Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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My Ipad2 touch screen has frozen and none of the apps will open. I can't do a shut down to reboot?
Sorry, darned auto correct. Sleep and home. The home is the button on the front of your iPad. The sleep button is also the power down button. It's on the upper right edge of your iPad.
My apologies for the typo. My keyboard is charging and the onscreen keyboard and I don't get along well. -
the inner screen to my ipod 4th gen is cracked at first it was no big deal but now the screen keeps flickering and i cant use it. a grey spot appeared andnow it takes up 1/4 of the screen what should i do?.need help, i also dont have the warranty any more.
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit -
Hi
I've just reset my iPhone 4s as I was planning to sell it on. After the normal stuff you see on a reset I've been left with a phone that just has the apple logo on the black screen and it appears to be frozen and wont do anything?? any ideas?
I've tried holding down top button and round button which makes it go off but as soon as you push top button again it comes back and again its frozen.
Thanks for any ideas in advance?You need to put your iPhone into recovery mode to restore it: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Have a MacBookPro. The computer will not boot up. the screen has black and white bands with multi color bands as well.
Yeah it's dead. Take it to an Apple Genius Bar and have it checked out. Then buy a new one.
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How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Although photo appears beautiful on phone screen, when reviewed in gallery, half the picture has a large line going through it. Any ideas? I went to VZN and they replaced my first new phone 3 days ago for this same issue.
I'm sorry your pictures appear different in your gallery sillyymom. I know its frustrating with viewing important images. Are you using a 3rd party picture application? do you have any apps that may be conflicting with your pictures. Have you tried to review your picture settings?
KinquanaH_VZW
Follow us on Twitter @vzwsupport -
I have a new I phone 5c and every few days the screen icons get bigger , almost like the don't fit the screen anymore. I have to shut phone down , why is this
probably your zoom is on. try double tapping with three fingers on your screen, it should go back to normal and then goto
settings>general>accesibility>zoom and disable it -
The touch screen has frozen and is unresponsive.
The touch screen has frozen and is unresponsive. I tried synching it to my Mac, updating it, dumping my apps and resetting as new, as the tech support guy at Apple suggested, but it still does not work. Now what? Sadly, my warrenty has expired.
Frozen as on a particular image?
If so you might want to try a hard power down (if you haven't already).
I'm sure there are some better people to actually answer your direct question, other than me.
Sorry -
I can see my Canon MP600 usb connected to Airport Express through Bonjour on my Windows XP. But, when installed by Bonjour, the printor time-out and can't print anything. Any idea what to do?
Thanks for the quick reply.
So am I correct in saying trying to utilise the Airport Express to access the printer over the network was a wasted effort due to the latest iOS? I had read up on the express before purchase and believed that was one of it's main purposes.
Thanks again for the help.
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