HT4623 My Ipad mini is stuck in update la la land

There is a new update for the ipad and iphone.  My iphone updated without any difficulty, but my ipad mini is stuck and I have no idea what to do.  The apple is visible, but the line that indicates update progress hasn't moved in over an hour. I have tried to turn the ipad off/on with no success.   I now have connected it to itunes and it has been sending information to Apple for over an hour.  It also seems to be stuck.  Suggestions are much appreciated. 

Have you tried resetting your iPad?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
If this doesn't you may need to use recovery mode:
See:
http://support.apple.com/kb/ht1808

Similar Messages

  • HT4623 I am trying to update my ipad mini to ios7 the update says its downloading but nothing is happening what can I do?

    I am trying to update my ipad mini to ios7 the update says its downloading but nothing is happening what can I do?

    Reset iPad and continue with update.
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My iPad mini is stuck on the Apple symbol. I tried a reset and it shut down. But when I turned it back on the problem persists thanks for any help

    my iPad mini is stuck on the Apple symbol. I have tried a reset and it shut down. When I turned it back on, the problem persists. Thanks for any help.

    If the reset doesn't help, the next step would be to restore the device to factory settings using iTunes on a computer. If you can backup the iPad first, do so and then restore to factory settings. If it all works out properly, you can restore the backup after you finish. If you didn't or can't backup, the iPad will be erased when you restore to factory settings.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    IF you can't restore that way, the next step would be to try using recovery mode.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

  • Ipad mini is stuck on Apple Logo, have shut down but still won't reboot

    Ipad mini is stuck on Apple Logo.  Have done a forced shut down, but when it starts up again its back to the apple logo - its not moving either

    Hi Bonney Fam,
    Thanks for contributing to the Apple Support Communities.
    You mention that your iPad mini is stuck at the Apple logo after it shut down. If you haven't already, try resetting it again:
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    From:
    Restart or reset your iPhone, iPad, or iPod touch - Apple Support
    If the iPad still doesn't start up past the Apple logo, try this method to reinstall iOS:
    If your device gets stuck during startup
    When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    From:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
    All the best,
    Jeremy

  • The power button on my iPad mini is stuck in so iPad just keeps turning on and off

    The power button on my iPad mini is stuck in so iPad just keeps turning on and off! How much would it cost to fix?

    Hey Tommy_mccloud!
    I have a link for you that can help you find the answer to that question:
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • My iPad mini is no longer updating since last iOS update

    My iPad mini is no longer updating through iTunes since the last iOS update.

    Thanks Texas Mac Man.  My iPad is running 7.0.6 and it was after that update my iPad was no longer syncing through iTunes on my laptop.  My iPhone, also on 7.0.6, has no issues.  Earlier this morning I tried again, hooking my iPad up to iTunes and left them alone for a couple of hours and it never progressed past "syncing notes."

  • TS3992 my ipad mini is stuck with the message on the screen 'this ipad hasn't been backed up in 5 weeks.  Backups happen when this ipad is plugged in, locked, and connected to Wi-Fi' with OK button.  If you click button nothing happens and I can't move an

    Ipad mini is stuck with the message 'this ipad hasn't been backed up in 5 weeks....' if you click the OK button nothing happens, cannot get rid of the message and cannot even power off b/c the message is on the screen.
    The ipad had not been backed up b/c it kept saying not enough storage available

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)

    my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)

    Are you using a valid Apple charger that came with the iPad?
    Attempting to use a computer USB port, an incompatible charger, or attempting to charge via a wall socket that only receives power from a wall switch — can all lead to a low, or depleted battery condition. Has this iPad been wet, or dropped?
    Verify all of the above, and correct. If the iPad still cannot hold a charge, consider taking to an Apple Store, or authorized service provider to evaluate it.

  • I have a 64gb ipad mini that's been updated to iOS 7.0.4. Lately it's been randomely shutting down in the middle of a screen.

    I have a 64gb ipad mini that's been updated to iOS 7.0.4. Lately it's been shutting down in the middle of almost any app and the screen goes black and then the apple logo appears as if I've done a hard reset. I've tried both soft and hard resets but with no results. Sometimes thes happens several times in a row. Does anyone have any ideas? I did read discussions and close running apps to make sure there is enough memory. In the past this sort of happened (rarely) and it just left an app and went to the home screen, but this is a total shutdown.

    I think you have covered most of everything that you could possibly do at this point other than restoring the iPad iOS software. That's what I would try now. If that doesn't fix it, make an appointment at an Apple Store and ask a genius to evaluate the problem for you.
    Use iTunes to restore your iOS device to factory settings

  • Why can't I delete added mailboxes on my iPad mini since iOS 8 update? Every time I try to delete an old mailbox that I added it boots me right out of mIl completely. I want to clean up and get rid of old unused mailboxes?

    why can't I delete added mailboxes on my iPad mini after the ios8 update?

    The mail app is crashing on you for some reason. Close the mail app and reset your iPad.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that doesn't help, you can also try resetting all settings. You will not lose any data, but most of the device settings will have to be entered in the settings app again. Settings>General>Reset>Reset all Settings.

  • My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    My nephews iPad Mini is stuck on the lock screen. It's frozen and you can't slide the unlock bar. I tried rebooting it and it didn't work. What can I do to fix it?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My iPad mini is stuck on the backup box.  How do I get it off that?

    My iPad mini is stuck on the backup box.  How do I get it to run again?  It is frozen.

    By 'stuck on the backup box' do you mean the 'this iPad hasn't been backed up for ...' popup ? If you do then have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • My ipad mini is stuck on the connect to itunes screen and wont rebote

    My ipad mini is stuck on the connect to itunes screen and wont rebote

    Your iPad is in Recovery Mode. Connect it to iTunes on your computer and restore it.
    See here: http://support.apple.com/kb/ht1808

  • TS1814 i press restore and update then my ipad mini thr say cannot updated at this time because iPad software update server could not be contracted or is temporarily unavailable..how to solve it?

    i press restore then my ipad mini thr say cannot updated at this time because iPad software update server could not be contracted or is temporarily unavailable..how to solve it?

    Are you trying to restore via itunes or icloud? Which ever one you're doing, try the other.
    Its most important to make sure itunes is updated, any security software is disabled, and to try another usb port/cord (if using itunes on a computer)
    How to back up and restore (iCloud and iTunes)
    http://support.apple.com/kb/HT1766
    Unable to update or restore
    http://support.apple.com/kb/HT1808?viewlocale=en_US
    If all else fails, try another computer. (or network, if using icloud).

  • My ipad mini is stuck in recovery mode. Help please!

    Hello. My ipad mini is stuck in recovery mode. It is not jail broken. I tried fixing it by pressing the home bottom and then connecting it to the cable (which was connected to the computer), just like the apple support says. But it does not work. Help!

    Follow step 1 to step 3 very closely.
    http://support.apple.com/kb/HT1808

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