HT4623 my iphone 4 has an Itunes logo and a usb cable on the screen....it will not update...what can i do

my iphone has a itunes logo and usb cable picture on the screen....what can I do to get it to work

What happens when you plug your phone into itunes

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  • I just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

    i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

    The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
    The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

  • MY IPAD 2 IS STUCK OF AN ITUNES LOGO AND A USB CABLE PICTURE ON SCREEN FOR ONE DAY...EVERYTIME I TRIED TO CONNECT IT TO MY ITUNES IN COMPUTER IT SAYS RECOVERY MODE BUT THEN IT ALWAYS ENDED WITH BEING CORRUPTED!!! PLEASE APPLE FIX THIS...

    MY IPAD IS STUCK FOR ALMOST ONE DAY.. LAST NIGHT I TRIED TO INSTALL THE LATEST IS UPDATE WHICH IS IOS 6.1 BUT THEN MY IPAD2 TURNED OFF AND THE ITUNES LOGO AND USB CABLE CAME OUT ON THE SCREEN SO I TRIED TO CONNECT IT TO MY ITUNES ON MY COMPUTER AND IT SAYS RECOVERY MODE SO I CLICKED OK BUT THEN IT ALWAYS END UP CORRUPTED... AND IM CONNECTED TO MY INTERNET 24/7...I JUST DONT KNOW WHAT TO DO...I HOPE APPLEWILL FIX THIS AS OSOON AS POSSIBLE...SO DISAPPOINTED!! PLEASE HELP ANYONE... BEEN TRYING TO RECOVERY MODE OVER 150 TIMES...

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iPod touch does not connect to my iMac, it just displays the iTunes logo and a USB connector on the screen?

    When I conect my iPod touch to my iMac. The screen on the iPod touch displays the iTunes logo and a picture of a USB connector. The iPod touch seems to be frozen in this state. can anybody help with this problem?

    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable.  When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back

    I have had a 3GS for 2+ years.  After upgrading to IOS 4 (now 4.3.5) I began having problems.  In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that!  I connected to itunes and it did restore from a backup but it is a major inconvenience.  I am also searching for answers, but better back-up regularly!

  • The new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help

    the new 8.2 update has left me with a red itunes logo and a charger end on the screen, i cannot use the phone at all, please help

    Your phone is in recovery mode; connect it to a computer and use iTunes to restore it.
    ~Lyssa

  • Why am i seeing athe itunes logo and a usb cable on my ipad screen

    why am i seeing the itunes logo and a usb cable on my ipad 2 screen

    It means that you need to connect the iPad to your computer's iTunes (recovery mode), and you should then be able to reset the iPad and restore/resync your content to it

  • TS1702 iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. Have tried to reset it (not responsive), link to iTunes (not recognized), etc.

    iPad is not responding. It ONLY shows an iTunes icon and a USB cable in the middle of an all black screen. I have tried to reset it manually and via iTunes (not responsive), linked it to iTunes (not recognized), etc. Nothing works. This happened after an iTunes updated, after I was asked to "restore" my iPad to factory settings.

    Thanks, King_Penguin. Yes, I tryied putting the iPad into recovery mode. It freezes in the black screen with the iTunes and USB cable. When I followed the instructions and then started iTunes, I received the following message: "A required iTunes component is not installed. Please repair or reinstall iTunes (-424040)".
    I have unistalled iTunes three times already and donloaded and installed three new versions. No luck.
    Thanks a billion once again!

  • Why is there a iTunes icon with a USB cable on the screen after a Apple TV update

    Why is there a iTunes icon with a USB cable on the screen after a Apple TV update

    The iPad could be in recovery mode.
    You may want to follow these instructions:
    http://support.apple.com/kb/HT1808

  • My ipod is displaying the itunes logo and a usb cord.  I've tried reseting it but I can't get it so do anything!

    My ipod is displaying the itunes logo and a usb cord.  I've tried resetting it but it didn't work.  Any suggestions?

    Your in DFU mood do this:
    iOS: Unable to update or restore
    Follow these steps to perform a recovery-mode restore on your iPhone, iPad, or iPod touch
    You may need to perform a recovery-mode restore if you experience any of the following situations on your iPhone, iPad, or iPod touch. The device:
    Displays the Apple logo with no progress bar or a stopped progress bar for over ten minutes.
    Restarts but never displays the Home screen.
    Is no longer recognized in iTunes after an update or restore did not complete.
    Automatically goes into recovery mode after having an issue while installing an update or performing a regular restore.
    How to perform a recovery-mode restore
    If your iPhone, iPad, or iPod touch is already showing the "Connect to iTunes" screen, please go to step 5.
    Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
    Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
    iTunes should automatically open and display the following message:
    "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
    Use iTunes to restore the device.
    If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
    Additional Information
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup.

  • My iphone shows an itunes logo with a usb cable

    my iphien 5s is showing me an itunes logo with an usb cable
    i tried to connected to itunes but nothis happen
    i pressed and holed the power button while i connect it and nothin happened
    i pressed and held the sleep/wake button and the home button and nothin happend
    i tried every thing but nothin changed what can i do??

    Youll need to restore your Device, Click here for more infro

  • HT4061 Serial # is F2*******8H2 my iphone has a itunes logo and a plug on image and nothing else will happen how do i fix this

    my iphone5 has a logo of itunes and a plug going up the screen to the logo how do I fix this, can't get it to respond to anything and I've done the restart with the start button and round button at the same time
    <Edited By Host>

    may have to do this a few times http://support.apple.com/kb/HT1808

  • HT4623 My husband just did the update for his iPhone 4, his phone is frozen with the iTunes page and a usb cable across the homescreen. He's tried holding down all the buttons all at the same time. can't shut it off. popped out the sim card, won't charge

    We just did the iPhone update ios 6. The screen is frozen with the iTunes logo and a picture of a USB cale across the screen. none of the buttons respond.The phone does not recognize the apple USB when connected. We tried holding all the buttons down at the same time and also removed the SIM card and reinserted.

    If it's not being recognized while it's in recovery mode in your itunes, try this
    plug the phone into the usb attached to the computer
    hold down the home and sleep/wake button on top simultaneously until the phone's screen goes black
    When the screen goes black, release your finger from the sleep/week button on top but continue holding the home button until you see a dialog on the itunes screen on your computer that says 'itunes has detected a device in recovery mode'
    then say 'ok,' select 'restore,' and say 'restore and update'

  • I have purchased Mosaic world and it keeps crashing and when I try to reload it it will not run what can I do?

    I have purchased Mosaic World and it keeps crashing and when I try to restart it, it will not work. What do I do?

    Hello Vicarage00,
    It sounds like the app on your iPad is quitting unexpectedly.  I recommend following the steps in the article below for an issue like this (you can skip the step to download another app from the App Store since it is not related to this issue):
    iOS: Troubleshooting apps purchased from the App Store
    http://support.apple.com/kb/TS1702
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201210 i downloaded ios6 on my iPhone 4s and the passbook app will not open. what can i do?

    I downloaded IOS 6 on my iphone and the passbook app does not open. Any help?

    hold down the power and home button together for 15 seconds then turn it back on and try again

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