HT4623 My iPhone 4 has never been able to have a software update, in my settings general, there is NO 'software update' option to tap.
My iPhone 4 does not have an update option in settings... I have never been able to category an update at all to my iPhone.
Please advise
Thanks
You need to connect it to a computer to update it as described in that article.
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how do i remove a old never used icloud account from my iphone that has never been vif, how do i remove a old never used icloud account from my iphone that has never been vif and the email is not used
Hi BJEast,
If you are having issues changing or removing an old iCloud account from your device, you may find the following article helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
Regards,
- Brenden -
How do I update my husband's 3G iphone that has never been updated in 2.5 years?
My Husband has never updated his phone since he got it in Dec 2009. Now his internet & any devices that require 3G or WiFi do not work. It has never been connected to an Apple ID, and never been synced with any account. I can't seem to be able to add it to my account to update it. Any help?
It currently has 3.1.2
ThanksConnect it to iTunes. If it doesn't automatically prompt you to update, click on the name of the iPhone under the DEVICES section in iTunes, and click Check for Updates.
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My 6100 printer has never been able to print color
From Day 1 it has told me the blue (cyan) cartridge is empty, even when I replaced the starter cartridge with a new one, and it always says that the other colors are "low." I have been printing only black and white words on a page, in fast draft mode, but the one time I tried to print color it failed -- a yellow headline came out white, no color at all. It always says cyan is empty. Now it won't print black and white at all. Am I supposed to spend $50+ on all new cartridges every time I need to print something?
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This question was solved.
View Solution.Hi CMBoston,
I understand you have not been able to print anything in color, and that you see a piece of cellophane tape inside. I would like to help you with this.
Please use the following document to troubleshoot the quality issue you are experiencing; Troubleshooting Print Quality Issues.
The cellophane tape inside the printer should only be removed if the setup guide instructed you to; otherwise, it is part of the inner mechanics.
I am not sure of the return policy where you bought the printer so I can not answer whether or not you can return the printer, but I can tell you that HP printers have a 1 year manufacture warranty. If you are still experiencing issues after following the steps in the document, call HP. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
I hope this information resolves your inquiry.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
DeSync My Iphone which has never been synced
I recently upgraded to an iPhone5 and restored my phone using iCloud. Having never plugged my device into a computer I went to copy some movies onto it from my computer to be told that my current device is synced with another PC (I assume the iCloud sync has remembered my old phone was synced once to copy some apps onto it 2 years ago). I dont want to have my phone synced with any PC as with my other two devices so I can copy my movies from any of the computers I have at home (Combination of Windows 7 & Mac computers) as per my other two devices.
Does anyone know of a way of desyncing my iphone from all computers so I can use it in the same way as my other two devices where I drag and drop any movie I want to have on my device through itunes and it copies it on for me? This should be simple im sure but having spent over an hour on the phone with apple where the first two support agents were very helpful but third was not at all, so im hoping someone may know a way. The biggest issue I have is if I tick the box to manually manage I get a message saying all movies will be deleted (there werent any on there so this is fine) but when I hit apply it then SYNC's with that PC which is not what I want. At the minute Im getting to the point where I think i may have to not restore from iCloud and set the phone up as a whole new phone which is annoying as I will have to spend hours setting it up again which is what the iCloud was meant to get around.
All comments welcomeYou can't. She must do that on her computer, not yours. You cannot restore her data either.
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It acts like it is feeding it through then it stops and I get a paper jam warning. I have checked with HP and the printer does have an envelope printing feature. Has any one had this problem or have an idea how to fix it.
Eject the iPad, quit iTunes, restart your Mac and reset the iPad and try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
HT4623 My Iphone 4s has frozen during the IOS 7.1.1 update.
It has been over 3 hours and the progress is still at half way is there anything i can do i cant even turn it off.
Hey rl2304,
Thanks for the question. I understand you are experiencing issues when updating your iPhone 4s. If the issues persists, you can follow the steps in this resource:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have never been able to do a software update my phone just crashes.
I am still running software version 4.3.5, when I come to install the downloaded new software my phone crashes. It extracts the old software but I then have to take it to be restored and it stays on the same software version. Please help
The software is extracted and then I just get the Apple sign as if its rebooting but it doesnt. no error messages
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It's happening even with cable that came with my wife and my own iphones. We bothe get the message!
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First: I get the message telling me that "iTunes was unable to load data class information from Sync Services. Reconnect or try again later."
Second: In the Summary Tab under Backups, iTunes is telling me that my iPhone has never been backed up to my computer - which is not true. It's also telling me that my iPhone has never been backed up to iCloud. Again, not true. Although my backups are all missing from iTunes, I can see what I think is them in their folder: C:\Users\*your user name here*\AppData\Roaming\Apple Computer\MobileSync.
Third: iTunes is SLOOOOOOOOW. It takes nearly ten minutes - sometimes more - to launch, and when it does, it's constantly not responding. It seems every time I touch something it stops responding.
Fourth: I've been searching this "help" forum for a solution, and I've seen many other references, yet the only suggestion I've seen from someone from Apple is a reference to a solution that is over 2 years old - and DOESN'T WORK for anyone I can see who's tried it!
I've tried everything I could think of, and that others have suggested, including:
Uninstalling and re-installing iTunes
Ensuring I have the latest version of iTunes
Re-setting sync history
Renaming my Backup folder at the path above, and letting iTunes create a new one
Running around the house whilst pulling my hair and yelling obscenities
None helped. At all.
Hmmm... Been a devoted Apple/iOS guy for years, but maybe it's time to switch to Android?I've resolved the issue with iTunes constantly not responding. It's a bit embarrassing. I had a DVD in the drive that was corrupt, and once I was able to remove it - BAM - iTunes ran perfectly.
I'm still getting the Sync Services message, and my backups are still not showing in iTunes.
Getting there.... I hope! -
i dont even know if im in the right community.
anyway, the thing im having trouble with is syncing my notes. im pretty sure i have the most recent software for the iphone 3, i think. however, i've never been able to sync notes from the iphone to my laptop. i havent even had the option before. i do now, but on the info tab for my iphone, the one that pops up when it's plugged into the laptop, it has the option to check the box next to sync notes with... however, there's nothing on the drop down menu, so even with the sync notes with.. option selected, nothing happens.
i have 350+ notes, so emailing them to myself is out of the question. any help would be much appreciated!!I deauthorized and then reauthorized my iTunes and this seems to have done the trick!
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My iPhone 3Gs went into Recovery Mode yesterday when I got home. When I plug it into my computer iTunes opens and gives me this message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I click the "Restore iPhone" button and wait while iTunes reinstalls the software on the iPhone. As soon as the install is done, I get the same message again "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I'm stuck in a Recovery Mode loop. How do I get out?
This iPhone has never been jailbroken. After a litte research on line I saw some people got stuck in Recovery Mode after a jailbreak, but this is not the case here. Please help.Hi domaley,
If you are unable to restore your iPhone from Recovery Mode, you may find the following articles helpful:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/TS1275
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Regards,
- Brenden -
Setting up an iphone on behalf of someone else. iPhone has never been backed up and has never been synced to another computer. I have not found any clear answers on the internet so far. Any response will be appreciated.
Hi there SashTash,
You may find the information in the articles below helpful.
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
Follow these steps to erase your device, set it up as if it were new, and preserve your data before erasing it. If you're going to give away or sell your iOS device, follow these steps.
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/ht1296
-Griff W. -
HT4623 Since updating to iOS6 my wifi has not been able to connect properly
Since updating to iOS6 my wifi has not been able to connect properly. Has this been a problem for anyone else?
i have a iphone 4 and had a similar problem with the upgrade, I went into settings,general,cellular,and turned off icloud documents,passbook updates and reading list and it corrected my problems
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Reset the phone then try it again: hold down the home button along with the sleep/wake button until you see the apple, then let go.
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