HT4623 My Iphone 4 is locked with the plug in icon and will not go away. My computer is not recognizing the device. I have tried to reboot it but it's frozen. I was updating it to the new software and it came up with an error and said it couldn't update

I was updating my Iphone 4 with the new software and while it was doing the download and update, an error window appeared and it said it couldn't update and now my phone is frozen with the plug in icon. I have tried to reboot it, pushing the power button and the home button and nothing is working

Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.

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My ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing

my ipad 2 touchscreen doesn't work on most of the screen it got cracks all down the left side of my ipad and it has been working fine for a year after cracking but just woke up and touchscreen doesnt work i have tried to reboot it but still nothing

It might be time to contact Apple for an out of warranty repair (actually replacement)
See here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Replacement for any model iPad 2 is $249

HT4623 hi i have an iphone 4s i have downloaded ios6 which was fine for two days then my phone froze and i then connected it to computer and it woundnt reconise my phone i have tried restore, rebooting everything but still frozen does antone have any idea

hi all i have a iphone 4s i have downloaded ios6 which seemed fine for 2 days then my phone froze i have tried plugging into my computer and the computer can even pick the phone up its not showing my phones details it wont update and it wont restore please anyone got any ideas.thanks

Try using this tool to search for apps which are compatible with older iPhones:
iOSSearch - search the iTunes store for compatible apps.
I did a search for GPS and founds lots of compatible apps. You might try typing GPS -tomtom to eliminate the tomtom apps.
WhatApp isn't compatible with the older devices, but enter Texting in the search box to find many texting apps which should work.

The latest answer from you to me is that my photos are safe and that I should look in a default folder. I have tried to do this but cannot find it. How do I find the default folder.

I received your emai stating that my photos are safe and are present in the folder on your computer that you specified when importing them. If you used Photoshop Album Starter Edition to import your files from the camera without changing the default folder, look in this folder. I have tried looking in the default folder and there is nothing there to help. Some of these photos were scanned in from my Cannon Printer. Surely if Adobe are requesting me to register and telling me they will send me a code no. that is all that needs to be done.

Mann8 wrote:
How to communicate with Adobe office more direct? I do not want to enter into forum. Are you telling me Elements user not qualify for better services from Adobe?
Why you relied to my questions partially only? Selective to questions? Or?????
I repeat my previous questions that you ignored:
How to compare Elements to CS5 or 6?
Can I upgrade from Elements to CS?
Is Elements 13 comes in DVD format?
I'm interested in upgrading my Elements 10 to????
Your advise please?
I'm so sorry, but in today's world, the support of low cost products through personal contact has become very uncommon. It simply does not pay to sell a product for $50 or $100 and then pay people to sit in cubicles to talk on the phone that may cost $50 or $100 an hour.
That said, I'll try to help for free!
CS5, CS5.5 and CS6 are products from the past that, as far as I know are not being updated or maintained. Adobe has replaced them with the "Creative Cloud" or "CC". So, if you want a current version of "Premier CC", you "rent" it for $20 a month. For $50 a month, you can rent everything Adobe makes for photogrphers, videographers, designers and graphic artists.
If "upgrade" means "get a cheaper price", no.
The easiest way to buy the DVD version of Elements 13 is to order it from a major retailer like B&H Photo or Amazon. I've checked and both have it. The cheapest way to buy it is to wait for holiday season pricing.

Since installing ICloud, and updating IO, programs and websites close whenever I scroll, going back to home page. I have tried turning it off, but that does not work. Can anyone help me out? Also, the keyboard is very slow.

I am frustrated with the new update and the ICloud. Any program i open, or website I am in, closes suddenly, an returns to the Home page. Also the keyboard is very slow. None of this existed until I did the two updates. Can anyone help?

MaryAmanda wrote:
Does anyone know anything about onsite specifics?
I'm wondering where the onsite warranty can be in effect. Like, can it be used in ANY city in the US? Can it be used only in metrololitan areas? What is a metro area in Lenovo's eyes?
Does anyone know where I can get better and accurate info on the onsite warranty? Like a coverage map would be very helpful. Because why should I spend the money on it, if I can't access it?
Looking forward to more info...thanks.
There is no coverage map as such.
I live in what is considered a rural area and had techs driving 60-70 miles one way to get to me, never an issue.
Obviously, YMMV.
In my not-so-modest experience, both onsite and accidental damage upgrades are worth every penny if one intends to keep their ThinkPads for an extended period of time.
Good luck.
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

Software Update wont check for new software.

Software Update wont check for new software.

No - I'm on 10.6.8 and it functions normally, though there are now very few actual updates. If there are no updates the progress bar should still complete in around 3 minutes and announce that there are no updates, so you've got something hanging somewhere. If it's still stuck hit command-option (alt)- escape, select Software Update and hit Force Quit. You could try it again (I should reboot first) in case it's a one-off glitch, but if it still sticks force quit it again.
The best suggestion I can offer is to apply the combo updater anyway in the hope that it may over-write whatever is causing the problem.
http://support.apple.com/kb/DL1399

I own the iphone 4 and i was using safari and went to google something and my phone froze. My computer is not recognizing my phone when I plug it in, and my charger is not allowing my phone to charge. What can i do to get my phone unfrozen?

I own the iphone 4 and i was using safari and went to google something and my phone froze. My computer is not recognizing my phone when I plug it in, and my charger is not allowing my phone to charge. What can i do to get my phone unfrozen?

Try resetting it: hold the on/off and home buttons 10-20 seconds until you see the Apple logo (ignoring the off slider that appears first), then release. If it won't reset you may need to put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.

I tried restoring my iPod, but it told me it was unsuccessful. Now it's stuck at the connect to iTunes screen. I've tried holding the home and lock buttons, just until the unit turns off, and until the unit restarts. What do i do?

I tried restoring my iPod, but it told me it was unsuccessful. Now it's stuck at the connect to iTunes screen. I've tried holding the home and lock buttons, just until the unit turns off, and until the unit restarts. What do i do? iTunes wont even recognize that an iPod is connected.

Try to connect in reocvery mose, explained in this article:
iOS: Unable to update or restore

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.

You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape.

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

I forgot my passcode, so I was unable to access my phone. I then tried to restore it, but it has frozen during the process. It won't connect to my mac again and I can't stop the process because my lock button is broken. What do I do?

My first advice is "Back up the device, then have it replaced." Second item of advice, "Don't forget your passcode."
One of the purposes of the lock button is to recover from certain software failures. Without the lock button, such a recovery is nearly impossible. My advice would have served you best when the malfuction first developed, not after you forgot your passcode.

I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?

I'm waiting for my new iPhone 5s to be delivered. I lost my iPhone 5 but did have it backed up on my MacBook Pro. I was using iOS6 at the time. Will I have a problem restoring the data to my new iPhone 5s assuming it will come with iOS7?

No, you should not. There are problems trying to go the other way, but updating a newer iOS release from a backup of an older iOS release has always been supported and is the basic means of setting up a new device from a previous one.

While updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?

while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?

Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808

I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6 and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previou

I downloaded latest software on iphone 4 and installed new software on my imac (snow leopard 8.6)and now phone not synching with new itunes. Itunes does recognize the phone but the itunes is totally different now. It doesn't look anything like the previous vesions. I can't even find a tab for synching. very strange. any help is appriciated.

iTunes 10.7 is compatible with Snow Leopard.
You can download it here: http://www.apple.com/itunes/

I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating sys

I interrupted a software update and my macbook pro will not boot. I have tried to reboot using the startup disc, I have tried to verify the disc, and repair the disc. It tells me I need to erase and reformat the hard drive then reinstall the operating system. I do not have a back up of all my applications, my garageband music and other things. I also do not have time capsule set up on this machine, but I do have a 2 TB time capsule.
Is there anyway to back up this corrupted drive so I can restore my applications later?

There's an old saying. If you don't have a backup disc, then there must be nothing important to backup. That's just lesson #1. Lesson #2 is to never interrupt a software update. Not a good thing.
OK, I'm sure you know this. It just upsets me to read your story, knowing you have a lot of important stuff on your hard drive, and didn't use time machine.
You're pretty much in a bad place. My only hope for you is to boot to your Installation Disc, then using disk utility see if you can save the internal hard drive (by fixing what can be fixed). You might be able to see your user folder and some of your apps. I wouldn't even consider copying the library, because who knows what's been corrupted in there.
Good luck.

I was asked to download the iOS on my ipad3 which then completed automatically but instead iTune with a plug-in icon came on the screen. SInce then I can't operate the ipad even after I switch it off and on again. The icon just monopolize the screen.

I was asked to download iOS on my ipad3 which the completed automatically but instead iTune with a plug-in icon came up on the screen. SInce then I can't operate the ipad3 even after I switch off and on again. That icon just monopolize the screen ! What shall I do now? Please help.

Try and put your iPad in recovery mode
http://support.apple.com/kb/ht1808

HT4623 My Iphone 4 is locked with the plug in icon and will not go away. My computer is not recognizing the device. I have tried to reboot it but it's frozen. I was updating it to the new software and it came up with an error and said it couldn't update

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