HT4623 my iphone 4 was up to date, and when I tried to charge it through the computer, the phone stucked on the logo for connect to itunes? I have tried several times to restore, but every time I get the same logo for itunes?
my iphone 4 stucked on itunes logo
Try to connect in recovery mode, explained here:
iOS: Unable to update or restore
Similar Messages
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my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy of the ios on my windows pc. please how can i reload my ipad
Try using recovery mode
Recovery mode - Support - Apple -
I tried updating my iPod, and ever since it has not worked at all. If I hold in the lock & home button, it will tell me to plug it into iTunes. Once I do that, it says it will restore but every time, restoring it fails. My iPod is not working at all, and I really have no idea what to do. It is just a black screen, and occasionally the white apple will appear as if it were turning on, but it won't turn on. I just need some suggestions on what to do!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Question
Hi there I have updated to your lates version but every time I open up the browser and new windows I get this error message 'TypeError: Components.classes[cid] is undefined' although it does work but the message is very annoyingThis issue can be caused by an extension that isn't working properly.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
I have to verify my iCloud email but every time I choose 'check mail' it says Connection to server failed cannot check mail. I have a iPhone 5c
Hi Calinalina,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to troubleshoot iCloud mail on your iPhone:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
All the best,
Jeremy -
my iphone was fine last night and i put it on charge before i went to bed, woke up this morning and my phone was dead and hasn't come on since and i've tried putting it on charge for hours and still won't come on, anything you can do to help this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first... -
i have 4 accounts on my mac , but i dont want al the stuff from my kids ( ipodtouch) on i cloud, is this possible?,
On the Touch log out of the iCloud account.
If the kids know the Apple ID and password used for the iCloud account then change your password and keep it to yourself.
OT -
I have 15.00 in my account but everytime I try to purchase a song it wants my credit card information
You may not have enough Money for the Purchase.
rey7 wrote:
I have money in my accout but everytime I try to purchase a song it says Insufficient remainiing store credit. What does this mean?
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My iphone automatically turned off and so I went to charge it but it's not turning on nor is it working anyway possible. What should I do?
See https://discussions.apple.com/docs/DOC-3763.
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My family uses a single lap-top as our home computer and several of us have i-pods that we like to synch, using I-tunes. Although we've tried to create separate I-tune accounts, our i-tunes playlists are getting wiped out when one of us deletes songs on our I-pod and it seems as though I-tunes is not distinguishing our distinct accounts and all i-pods are being synched to reflect the latest i-pod anyone makes on their respective account. It appears as though our distinct I-tune accounts are not being loaded on our lap-top when we sign in and unfortunately, when we're in I-tunes, there is nothing to indicate what account is on the screen. For all the glowing appraisals apple-related products usually receive, we are finding i-tunes and its interface with our respective i-pods to be a very, very frustrating experience.
Can anyone shed some light on this for a family of non-techies? Thx
Pegger64You need to create separate Windows user accounts if you want to seperate the behaviour of iTunes for each user. That also means separate iTunes libraries for each user.
Windows is a multi-user operating system but you are not using it properly. iTunes is not a multi-user application. No application is. You can't expect it to treat different users differently when they are all using the same computer user account.
Do you understand what I mean? -
I have TV shows on my iPod but I can't get them on to my iTunes
HELP ME
Hi oliverfromkings hill,
Thanks for visiting Apple Support Communities.
It sounds like you may have purchased TV shows on an iPod touch, and want to transfer them to the iTunes library on your Mac.
You can use the steps in this article to transfer purchases from your iPod to your computer:
iTunes Store: Transfer purchases from your iOS device or iPod to a computer
Best Regards,
Jeremy -
when i try starting my IPod it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't
But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.
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I am getting error (-1) while updating my iPhone 4 to iOS 5.1. The phone has gone into a recovery mode. Restore fails every time at "restoring the firmware" stage. Striped bar remains for a long time, then shows "error (-1)" and the restore fails. I have been doing it for last 12 hours. Help!
Thanks for your reply Michalo. I am in India and here Apple care does not work on Sundays. I have been without my phone for the entire day. Perhaps tomorrow will bring some respite. There is not solution to "error (-1)" on any forum it seems. I found one forum which suggested use of Tiny Umbrella. Any idea about that?
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The last update failed on
my window 7 home prermium pc, resulting in me having to try it manually download and install,
this also failed leaving my I tunes not working, I tried restore back to a
safer date, but every time it tried to update it failed. eventually it told me
to delete and reinstall, this fails due to the apple mobile device service
failing to start, and asking me if I have sufficient privileges to start system
service, I have tried all suggestions on iTunes page, ie delete everything to
do with apple, and start as administrator, nothing works, help pleaseI too have tried the latest iTunes (12.1.1.4) in Win7. I did a search for latent drivers as you noted but found none. I am glad it worked for you - I'm still no-joy at this point. I'm able to install AMDS over and over again, without issue - it just doesn't start then iTunes launch fails with Error 7. I have to manually remove it.
I am able to connect my iPhone via USB cable and access my photo storage on the phone. I am just not able to install iTunes anymore. I have attempted resolution to this issue for almost two months now. Until that time, I was content with what was installed. It was only when the proverbial update box appeared that I attempted to 'update' my iTunes. WHAT A MISTAKE putting blind faith into an Apple request to update. I SUGGEST NOT TO UPDATE YOUR ITUNES IF IT IS RUNNING PROPERLY!
I realize now, once again I might add, my reliance on software provided by others. It's like anything else, I shouldn't rely on just one method for anything. Time to search for a more pleasant alternative than Apple. Truly, when it worked, it was good at its job, but now that I am wasting time I am looking seriously at upgrading to another type of smartphone and media management software. Way too much trouble for anything as simple as this should be. I wonder, is this a result of another feud with Microsoft? -
I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!
Thanks but I think it has something to do with the 'restore'. in the newest iTunes 11, when I click on the tab "iphone", it redirects me to the "welcome to your new iphone" page and asks about doing a 'restore'. I already did a 'restore', but it went to the original factory settings and I want to 'restore' to my lastest back up as of April 12. When I choose that option, it says my iphone doesn't have enough space. I don't know how much I need to delete in order to make it work. I've deleted lots, but it only has 4.1 GB available. I'm not sure why this isn't enough to do a 'restore'. I don't want to delete all my photos and videos, but maybe I will have to?...7.7GB is used up for that. I can't sync or do ANYTHING...
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