HT4623 My iPhone 4S just went blank when I tried to sync with my Mac Pro...can't manually reboot nor response to any keys... any advice?

Need advice....I was trying to sync my Iphone 4S via Mac and it just blackout!
The screen is only showing Apple insignia....any advice please....

Resolving Issues Updating or Restoring iPhone

Similar Messages

  • HT4528 my iphone 4 just went blank and i have no visual power

    my iphone 4 just went blank and i have no screen

    You will need to put the phone in recovery mode, http://support.apple.com/kb/HT1808, you shouldn't loose any data the program will backup your iPhone first before the restore.

  • I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required. help

    I have just purchased a 5S iphone, when I tried to sync with my Imac it comes up with "...requires iTunes version 11.1 or later.." my iTunes version is 10.6.3, I rechecked software updates but says there is no updates required??? I checked when last auto update was done which was 01/07/12 I also tried downloading from web iTunes version 11.1.5 but it wont load because I don't have min version 10.6.8. What can I do to sort this out? Note: I am a not computer savy so be easy on me.

    If your computer is running an OS X prior to Snow Leopard 10.6,
    the answer (if it is an Intel-based Mac; not old PowerPC model)
    would be to buy the retail Snow Leopard 10.6 DVD from Apple
    for about $20, and install it. Then update that to 10.6.8 by using
    the installed Snow Leopard online to get Combo Update v1.1 for
    Snow Leopard 10.6.8. After that is installed & updated, run the
    system's Software Update again, to see what else is available to
    that system.
    Later systems can then be looked into at Mac App Store, once
    the computer is running Snow Leopard 10.6.8.
    And if your computer is a Power PC (G4/G5, etc) and has no
    Core2Duo kind of CPU -- See "About this Mac" in apple menu
    to disclose the general info about your Mac. Also you can see
    even more by clicking on "More Info" when looking in there...
    If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
    Hopefully this helps.
    Good luck & happy computing!

  • I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step.  anyone help?

    I just downloaded a new version of OS7 to my iphone and when I try to sync with my mac book pro it will not finish and just spins around at the last step.  anyone help?

    It was telling you that you needed Mac OS 10.6.8 or later, not itunes 10.6.8
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later"
    http://www.apple.com/iphone/specs.html

  • I recently lost my windows laptop due to a virus. I had backed up all files onto a drive(files only). However no itunes playlists. i have all my playlists on my iphone and pics etc however when im trying to sync to my new computer itunes deletes all data

    I recently lost my windows laptop due to a virus. I had backed up all files onto a drive(files only). However no itunes playlists. i have all my playlists on my iphone and pics etc however when im trying to sync to my new computer itunes wants to  deletes all data off of my iphone so i click cancel
    i want to update to iOS 5 and still have itunes be able to copy my playlists from my iphone. for free. why does apple provide a recovery from iphone option?

    If you have a backup, restore the ENTIRE iTunes folder to the computer.  This restores the library and device association files.  If for some reason you chose to only back up the media and not the entire iTunes folder, then the only option is to let iTunes wipe the drive and re-sync.

  • I recently updated my iPad and when I went back to read a book that I had purchased now I'm getting an error message where whole chapters are missing.  I tried re-syncing with my mac book and no luck.  Any help to restore my book?

    I recently updated my iPad and when I went back to read a book that I had purchased I'm getting error messages and whole chapters are missing.  I tried re-syncing with my mac book and nothing changed.  Any help to restore my book completely?

    Try a system reset.  It's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If that doesn't work, you'll need to do a time-consuming "Restore."

  • I have a long-existing iPhone 4s with one apple id and started a job where I received a macbook with another apple id. how do i get my phone to sync with the Mac Pro and secondly how do i get my music on there?

    i have a long-existing iPhone 4s with one apple id and started a job where I received a macbook with another apple id. how do i get my phone to sync with the Mac Pro and secondly how do i get my music on there?

    No not bothered about sycing apps etc it is all about calendars and maybe notes. IN terms of how its done I just want it the easiest way and preferably so that if an entry is made on one calendar then it populates the other.
    Thgius is beacuse I have my work diary on outlok, which I then link with my ical. I want to make sure that information is then shared with her.
    Chris

  • My iphone 5 was 'restored' and now it won't sync with my mac calendar

    my iphone 5 was 'restored' and now it won't sync with my mac calendar

    Have you tried resetting your device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the "Slide to Unlock" screen redisplays, see if your issue is resolved.
    Cheers,
    GB

  • My Iphone 5 has some issues when I tried to restore it, I could not, can someone help please?

    My Iphone 5 has some issues when I tried to restore it, I could not as it is displayed "iTunes could not contact the iphone software update server because you are not connected to the internet Make sure your internet connection is active and try again, while I am connected to the internet. can someone help please?

    Hi, Jam 974. 
    Here is an article I would recommend going through when experiencing this issue. 
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    Cheers,
    Jason H. 

  • Iphone 4S, recently updated to IOS 7.0.2 When I try to sync with my Mac window pops up saying iphone requires itunes version 11.1 or later. Disconnected, switched both off and back on, no change. Any ideas?

    I have an iphone 4S, recently updated to IOS 7.0.2. Tried syncing with my Mac but window pops up saying iphone requires itunes version 11.1 or later. Tried updateing itunes but it says it's up to date. Tried disconnecting, switching both phone and mac off and back on, no change. Any ideas?

    bristles wrote:
    ... the version I'm on is 10.5.8.
    If possible... you need to Upgrade to Snow Leopard = OS X 10.6.x  (which will Run iTunes Version 11)
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
    Other countries...
    http://support.apple.com/kb/HE57
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
    Be sure to make a Backup of your Current System Before Upgrading...
    NOTE:
    You should also consider more RAM... Get the Maximum you can for your Mac...
    It is important to get the Correct and Matching RAM
    See Here  >  OWC RAM  >  http://www.macsales.com
    The above site also has videos on how to Install RAM should you need it...

  • My iPhone 4s is not recognized when I try to sync with computer

    MY iPhone 4s is not showing up as a device on I Tunes.  I can't sync my music.  I am using lion and iCloud

    i am sorry to say but there is no way to undo a software update to go back you have to go threw your phone provider and have then do a replacement on the phone and just not do the update. when they receive the phone they will send it off for testing and to have the bugs fixed 

  • Fellows I had conect my iphone with another itunes, we transfer an appp that was bougth to my iphone. later on when I tried to sync with my own itunes, some apps had disapeard and can not transfer old ones back

    After i transfer a app from my wife itunes to mi iphone (wich is usually sync with another pc) some apps had dessapeard and when i went back to sync with my own itunes in my own pc, the apps that shows the itunes on my own account are not transfered to my iphone any more.
    Does anybody knows what i havwe done and what i have to do to solve it.
    The wors think is that i have lost some files that i have downloaded on the word processor app.
    Thinking that i was going to recover it after reinstall again the app, nothing had happen.
    Thank to all

    What iPhone do you have? You can check in settings>>general>> about.
    If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
    If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears.

  • My iphone 3gs does not sync with my mac pro anymore

    it all started last sunday july 8th: it had always synced well and then the agenda went nuts, now there is no sync from the iphone to my mac pro.
    anyone has experienced the same?
    does it depend on apple servers and the new icloud?
    thank sfor any suggestion or confort.
    carlo

    Only if you have iCloud enabled on both the iPhone and your Mac.
    Apple - iCloud - Learn how to set up iCloud on all your devices
    You can check iCloud system status anytime here.

  • My Iphone 4s just went blank today.  I have tried charging, rebooting, restoring, and now recovering.  Nothing seems to have worked  While trying to recover, my Itunes says "waiting for Iphone"  My screen shows the Apple logo and a status bar.  It's 2 hrs

    Help!!!  Been close to 3 hrs now

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Trying to sync with new mac, but cannot add new playlist from library to iphone

    anyone have any idea why i can't add songs to my iphone?

    Reinstall the Apple Mobile Device Service:
    1. Disconnect your iPhone, iPad, or iPod from the Mac.
    2. In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
    3. Move the iTunes icon to the Trash.
    4. Choose Go > Go to Folder.
    5. Enter /System/Library/Extensions and click Go.
    6. Locate the file AppleMobileDevice.kext and drag it to the Trash.
    7. Choose Go > Go to Folder.
    8. Enter /Library/Receipts/ and click Go.
    9. Locate the file AppleMobileDeviceSupport.pkg and drag it to the Trash. If prompted, authenticate with the administrator password.
    10. Restart the computer.
    11. Choose Finder > Empty Trash and restart the computer.
    12. Download and install the current version of iTunes.
    13. Connect your device to the Mac again and open iTunes & see if you can sync now.
    This will not affect your iTunes library.

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