HT4623 My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?
I am seeking help urgently.
Paul, Mombasa, KENYA.
You need to have a data connection. Tap Settings App > General > Reset > Reset Network Settings. Then in Settings App make sure Data is ON, or if you want make sure WiFi is ON.
Similar Messages
-
I recently upgraded to ios7 and now cannot connect to my vehicle where as prior to the update, I had no problems. Has anyone else experienced this and if so, how did you resolve this problem?
Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue! -
My iPhone says cannot connect to iTunes Store when I try to make an in app purchase. What do I do?
I have also this problem iam trying to purchase gems but i have message says cannot connect to itunes stores then another msg purchase failed
-
i have an internet connection but when i open app store it shows error message "cannot connect to app store".when i try to sign in with my valid apple ID and password it says "connection failed".i tried keychain access settings but it did not help.please help me!!
Open Sysem Preferences from your Apple () menu top left in your screen then select the Firewall tab.
Make sure the Firewall is turned off. -
After iOS6 update, It says cannot connect to iTunes Store when I try to go to the app store.
How do I fix this on my iPhone 4S?Same phone and ios, same problem. Worked just fine for me Sunday, but nothing today, all day. As a workaround I found I can still connect using iTunes on my Macbook Pro, the I synch my iPhone. There are way too many people with the same problem for it to be anything but Apples problem. Hope this helps.
-
When i tried updating my iphone 4 to the latest IOS version 7.1.1 it was updating until the end of the update where it had an icon which said connect to itunes. When i try connecting to itunes on my laptop it still doesnt program, by the way my itunes has the latest updae. Why is this? How can i fix it?
Hey there Raymondd2014,
It sounds like you had been updating the phone and now it is in recovery mode. Take a look at this info first:
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
If you are unable to get out of Recovery Mode, use the following article to restore your device with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes follow these steps for Windows.
Thank you for using Apple Support Communities.
Take care,
Sterling -
i am getting the error message "cannot communicate with the server" when i try to sign into my apple account on my ipad - any ideas???
Welcome to the Apple Community.
The following article(s) may help you.
Photo Stream ToU's -
My IPad says "cannot connect to iTunes store" when I try to update
My IPad says "cannot connect to iTunes store" when I try to update apps. How can I resolve this?
I had the same problem and tried absolutely everything...on my own and stuff I'd read on-line. Nothing worked. What finally did was this. I held down an app until all started jiggling. Then I deleted one of the ones that needed updating. Then pushed the round button at the bottom of the iPad to stop the movement. Then went to the "Featured" section of the App Store. In the search box (top right corner) I typed in the name of the app I'd just deleted. When it pulled up, I chose "Install". Worked perfectly. I went through this process, one-by-one, until I got all of them done. Now, everything is updated.
Sure hope this helps you and hope this isn't the new norm for how to do updates. I used to just select "Update All", entered my password, and the updates started happening. -
HT1937 it keeps saying i can't connect to the iTunes store when i try to make an in app purchase
title says it all. I try to purchase 10$ gems in the game clash of clans with 10$ credits on my itunes account and it keeps saying contact support and then it says cant connect to the iTunes store
Hi Williamo18,
Welcome to the Apple Support Communities!
I know it is frustrating when you cannot connect to the iTunes Store. In this situation I would recommend the steps in the attached article to help you resolve this.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a great day,
Joe -
NNeed help I connect my iPhone 5s to Bluetooth in my 2015 GMC Terrain. When I make a call i can hear them but they can't hear me. Anyone else have this issue? How did you resolve it. Other phones work fine, just not my phone.
Hello Sandylynn,
After reviewing your post, it sounds like you can connect the device with Bluetooth and make and receive calls but they dont hear you. I would recommend that you read this article, it may be able to help the issue.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support
People can't hear you during a phone
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Why can't I connect to iTunes Store when I try to purchase an application?
Why can't I connect to iTunes Store when I try to purchase an application?
Hi marlonwanawan,
If you are having issues connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden -
My ipad2 says it can't connect to iTunes Store when I try to download something. I could do this a few days ago but not now. Anyone tell me why?
Try signing out then back in. Try again.
-
When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes. When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126). Can anybody tell me what this means? Thanks
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I'm in the process of transferring files fm pc to mac, all connections verified and migration asst is working. HW, my outlook contacts nor email are listed as an option for transfer. Any1 else have such a plm? If so, how did you resolve?
I used O2M from http://www.littlemachines.com to move from Outlook to Apple Mail.
Richard -
It's says Can't connect to iTunes store ,when I try from my IPad!?
I It's says Can't connect to iTunes store ,when I try from my IPad!?
Try signing out then back in. Try again.
Maybe you are looking for
-
Download page does not work in IE v 8
I was trying to download the service pack and the link would not appear in my browser. All I could see was the information icon. This was with IE 8. I then tried with Google Chrome,and it loads just fine.
-
EP6 and BW Query iView - unwanted logon screen - Help please
Hello, I have a BW Query iView. I noticed that EP6 authentication works for query contents (logon method to BW is UIDPW plus user mapping) but I get an unwanted auth login window as soon as static content arrives from BW. I mean... the query is comin
-
i cant open iphoto here, open with a circle turning show loading,how to fix it. help!! i nit to reopen it and keep my precious photo
-
Help with saving time stamps to "write to measurement file" excel format.
I am having problems saving the timestamps from my data to the write to measurement express vi for excel. My incoming data is converted from dynamic data to a 1d array for processing, which I understand you lose the time stamp data. I added a new ar
-
Changing MIDI banks with X-Fi Extreme Aud
I'm looking for something like the MIDI Bank Manager utility that the Audigy 2 ZS had. I tried finding something like this but to no avail. any help folks?