HT4623 my iphone 5 is frozen from updating ios 8.1.1 what do i do
my iphone 5 is frozen from updating ios 8.1.1 what do i do
Hi, davidfromsorrento.
Thank you for visiting Apple Support Communities.
If your device indicates that you need to connect it to iTunes, here is the troubleshooting article that will help you with this.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT201263
Cheers,
Jason H.
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Resolve iOS update and restore errors in iTunes
Have you tried connecting to your computer and updating via iTunes?
You may have to do a full restore to upgrade:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
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3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
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Pls help me
My iphone 5s lose Touch-id after update ios 7.1 . What should i do now ? My Iphone is from HongKong but now i lives in Viet Nam . Is there anyway that I can transfer my Iphone to Apple HongkongIn iOS 7.1, the setting has changed locations and is in the same grouping with General, Wallpapers, etc. Also, if you have not set a passcode, you cannot see or set Touch ID. If you restored the phone as new and it still does not provide you the option to set a passcode, and then Touch ID, then it is possible there is a hardware error. Since you purchased the device in Hong Kong, as described before, you can only get a friend/relative to take it to Apple, or you will have to do it yourself. Unfortunately that is what can happen when you need warranty work and have purchased a device outside of the country that you live in.
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ipad 4 frozen during update ios 8.1.3. - did anybody know how to restart (or reset) my ipad4 from black screen with white apple logo?
Hi there did you end up getting this resolved? I have the same exact same issue with my Ipad 4 when updating to 8.1.3....frozen on the apple logo. Tried resetting as advised by other users but just goes back to the same logo. Tried connecting to iTunes but device is not picked up at all. Left it over night to run flat hoping charging might kick start something....but when I put on the charger it shows the battery charge icon but won't actually charge it. It's really doin my head in trying to find a fix - cheers Morgan
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As newer iPhones and iOS versions are made, apps start to drop support for the older versions of the iOS. It looks like you have fallen victim to this. I commend you for sticking with the original iPhone until now, but it looks like it's time for an upgrade if you want to use apps that have dropped support.
Also the new iPhone provides hundreds of new features and spec upgrades from the original. Check it out! http://www.apple.com/iphone/ -
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I got Iphone 3 gs and updated ios 5.01 when charging my phone it keeps switching itself on and off.
Same problem. Phone was unusable. I managed to turn airplane mode on during one of the phone's "on" moments. It went off once more but then came back on and stayed on long enough to back up and restore via iTunes. As I don't rely on the phone to retain photos, contacts or mail etc I chose to do a complete restore and treat it as a new phone. I did this just to make it as clean a restore as possible but you may be able to restore from your backup and get the same fix? All is good still some 24 hours later. Hope this helps.
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Ibought a second hand iphone and whem i update ios it doesn't responding
ibought a second hand iphone and whem i update ios it doesn't responding
If you are saying yes to did it want the previous owner's Apple ID and you do not have that, then there is nothing you can do as the Activation Lock is an Anti-theft protection that cannot be bypassed. You have to get the previous owner to use the Apple ID to restore the iPhone, or login to their iCloud account and remove the iPhone from their equipment list. The iPhone will be permanently disabled otherwise.
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i tray to update my iphone but refused to update iOS 6.and give me note there is problem in dawn loud . please tell me what can i do?dawn loud
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
Hi everyone,I have an Iphone 4S,when I updated iOS 7 my phone got slow,so please help me how to downgrade it to 6.1.3 or 6.1.3,I have another problem with iOS 7,I cant request my credit balancing,when i type *101# automatically calls and says "this number dows not excits",I wnat iOS 6.1.2 back ..
sorry for my bad english ..
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why the apple tell that they could'nt activate my iphone, they told that try again later, can you tell me what time i could activate my iphone 3gs, i just updated ios 6.1.3
See your other post on this Topic...
https://discussions.apple.com/message/22408061#22408061 -
help please, my iphone has frozen when updating and now its stuck on the loading screen, i have tried holding the buttons down : didnt work, i have taken the sim out : didnt work.... i really need my phone to be working i dont know what to do.. help please?
http://support.apple.com/kb/TS1538
http://support.apple.com/kb/HT1808 -
IPhone 3GS frozen/rebooting after iOS 5 update.
Hello all,
I updated my iPhone 3GS to iOS 5 last night. All seemed well until I noticed the restore was complete. The iPhone was frozen on the Home Screen. The flash of white the runs beneath the slide to unlock is frozen at different intervals everytime the phone reboots itself. I have tried restoring the phone multiple time. I am unable to perform a hard reset because the phone's sleep button is nonfunctional. When the phone decides to reboot itself, about every two minutes, I notice that for a split second it flashes to a gray screen with an iPhone in darker gray. There are words all over the screen but I am unable to read any of it before te phone resets. I think I see a "Peparing to Install" title on the screen, but that is a guess. Any ideas from anyone? I'm really at a loss of what to do.An update on my problem above. I too restored my software but all it got me was losing all of my ZombieLife progress, LOL.
It seems to me that my phone freezes/reboots when it is trying to grab a signal for an update. It has happened to me several times on the initial visit to a website on Safari and also on Nike GPS. I can still see the page I was on in the background a bit but there is no recovering the phone. I have to then hold down the lock button to restart it and sometimes that will not work unless it is on a charger.
Today my battery went from around 70% to the phone saying it needed to be charged in the span of a few minutes. When I did get it on the charger in my car it went back to 66% after rebooting.
I don't know if it means much but I have AppToolKit Lite and in the System Monitor it shows you memory usage. At the moment out of 254.23MB I have 120M Active and the only I am running is the app. Wired is at 40M, Inactive is at 32.20M and Free is at 63.90. This is after I double-clicked the home key and killed all other apps. When there are apps active the Free memory is next to nothing. Not sure if this is a cause but I hope there is a solution soon with 5.01! -
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If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
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my iphones 5 will not update to ios 7.0.4 "unable to install update" error occrred while installing ios 7.0.4?
first back up info onto itunes. then
recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
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