HT4623 My iPhone 5 is in 7.0.4 and cant update to 7.1 It says "an error has occurred while checking for software update".
Help. Cant update. Have rebooted. Switch my device off. Still this error occurred. Even tried on different wifi connections., home work, public ones.
Update it by connecting to iTunes on the computer you sync with. The OTA update is not working for you. I had to update mine via my computer as well. I tried an OTA update twice, but both times failed. This is a fairly robust update, so even using the computer takes awhile to do.
Cheers,
GB
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HT4623 an error occurred while checking for software update
an error occurred while checking for software update
Are you checking on the iPod?
In iTunes on the computer?
Maybe an Apple server problem. -
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Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
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$79
*available only if battery
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iPhone 5s, iPhone 5c, iPhone 5
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iPhone 4, iPhone 3GS, iPhone 3G,
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Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
My iphone is requesting that I log into Itunes. When I do, it says, "an error has occurred". Am I doing something wrong or do I need to take it for service?
Hi jan2710,
If you are having an issue with completing a restore for your iPhone 5, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Best,
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IPhone says Unknown error has occurred when getting an app or update
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
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dtrain1088 wrote:
.. i have enough space for the update
Are you sure..? If so... Do the Update using iTunes on your Computer.
See the Using iTunes Section Here...
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Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
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