HT4623 My iPhone 5 is switch off yesterday it is not on yet what I want to do
Hello my name is raja . My iPhone 5 is switch off on yesterday . I down Load some games from AppStore . That after I listen some music .after 10 min it switch off suddenly .i try to switch on but it not on . I connect iTunes &reseting software .nearly 2 hrs it show waiting for iPhone .what I want to do .
Hi rajaabbas412!
I believe I have found some articles that will help you troubleshoot the issues you are seeing with your iPhone. First, in order to get your iPhone turned back on, you will want to try the steps listed in this article:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Specifically, you will want to try this:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You will also probably want to hold the Sleep/Wake button and Home button for around 20 seconds just to be certain. If that doesn't affect the iPhone, you will want to refer to the steps in this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
The first two steps in that article will not be relevant to your situation if you phone is no longer turning on, so you will want to skip ahead to step 3. Thanks for using the Apple Support Communities!
Cheers,
Braden
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Thanks for the question. To completely isolate the issue, you may want to follow these steps:
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I would be concerned too if my iPhone was not powering on. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
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Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
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iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
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