HT4623 my iphone 5 just hang iTune logo & usb photo on my iphon 5 not going ahad what i do now
my iphone 5 just hang iTune logo & usb photo on my iphon 5 not going ahad what i do now
do as the diagram indicates: connect your iPhone to your computer via USB and restore using iTunes.
Similar Messages
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- all of a sudden today when we turn on the tv, apple tv is not coming up- just the itunes logo and a picture of a usb cable. What is wrong?
Welcome to the Apple Community.
Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
My ipad 2 just show itunes n usb logo at screen after update ios8.1.2.It just freeze there.But it not happening to my ipad air n ipad mini!!!what to do?i dont wanna lose any data on it.
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I performed an iOS 7 software update on my iPhone yesterday, and now the phone is not working at all. The iPhone screen shows to connect to iTunes to restore. I've have done this, and still the iPhone is not working. What going on?
I have no idea what may have caused your MacBook to stop working, but from your description it kind of sounds like it may have started before you ran Software Update and installed the new Apps. Just the general slow feeling and bugginess is what tips me off. You said that you weren't sure if you had closed all open windows, that doesn't matter if the computer restarts itself. It automatically closes all other open applications when restarting.
As to your data being retrievable, if when you take it in they do a fresh install of the OS, then no, it will not be unless you want to pay several thousand dollars to a software retrieval company.
I am glad to hear that you have taken into the Apple Store to get it fixed, and that you have all of your purchased music backed up to your iPod. You should be able to just transfer it all back to iTunes once you get your computer back should it be necessary.
As a side note, the proper place for this topic would probably in the MacBook forums, not iTunes since there is no evidence that iTunes started the issue. -
I want to upload the new version but my iphone is not going to connect the itunes
my mobile was working right. last night i connect my iphone with my computer than itunes ask me to upload the new version. i click on yes.
itunes ask me to put your data on backup i click on yes. after 1 minute its coming one error that we can,not upload new version because of specific error.
i dont know what i have to do know, my phone display showing just cable that i have to connect with itunes. and my iphone evevn not going to connect
with itunes. please help me that what i have to do now.What was the error that displayed when attempting to update?
Without that, we're simply guessing at what the problem might be. -
I have a new iPod touch. It shows a picture of a USB plug going into the iTunes logo. Can't get it to do anything. What do I do?
You really need to repair your computer.
Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
My photos from camera row are not going all to photostream in any device, iphone 4s and ipad mini What can I do, please.
Both devices have the Icloud on.Try this on All Devices...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
Some of my photos in my Photo Stream on my iPhone are not going over to my laptop. I can't figure out why, and I use them for scrapbooking. My laptop is a PC NOT a MAC.
Welcome to the Apple Community.
For the avoidance of doubt, are the photos actually in photo stream on your iPhone or just in your camera roll?
If they are in photo stream, then you might try turning photo stream off and on again on both devices, restarting both devices before enabling photo stream once again. -
hi everybody.. i have a problem nad i need help a.s.a.p ... i forgut my ipad passcode and tryed to remember it tell it locked and i cant get open .. it says connect to itunes .. i did that and its still not opening? what can i do? thanks
http://support.apple.com/kb/HT1808
Regards. -
just got given an ipod touch 64G for free , but not to sure what mod it is. tried to download FB and could'nt because it said i need to update to iOS 6.0, does any1 know any way to upgrade or update?? please.
Identifying iPod models.
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photos from my iphone are not going over in icloud to my ipad? both have photostream on any ideas?
Are these photos that were on your iphone before you set up photo stream? If so, too late. Only photos taken after setting up photo stream are synced.
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My power button on my iphone is not working. What can i do about that?
my power button on my iphone is not working. What can i do about that?
Meaning that you cannot restart or reset the phone? If you haven't tried already, try both options.
Otherwise, you can do a backup & restore, or even a restore as new (only after a successful backup).
If the issue persists, then look at a replacement. Either it will be a hardware defect (free if within warranty), or physical damage ($49 with AppleCare Plus, $149 without it.) -
HT1414 my iphone will not turn on. what should i do?
Ive tried every step provided by apple but my original iphone will not turn on. what should i do?
Well, if you've tried "every step", then there's nothing more to do. Bring your phone into Apple.
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I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
Macbook Air - OS X version 10.7.5
Macbook Pro - OS X Yosemite
2 PCs running Windows 7 Professional
iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
The phone is now stuck on the red iTunes logo screen:
How can I get it out of this mode?
I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds. I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode. Nothing seems to fix it.
If anyone has any suggestions, please let me know.i do that but it keeps getting stuck on the 'preparing to restore i phone' screen for a few mins before coming up with 'unknown error 1603'.
Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
Iphone 4 frozen itunes logo & USB Cable on screen - heeeeeeeelp!!!
Have tried to turn the phone on in recovery mode but to no avail - if I turn it off, as soon as I plug it into charge the itunes & usb cable signs come up on phone and I am sure it is not charging.
If I hold down the home key and plug into usb cable on computer (wanted to try and restore via itunes) same thing happens, apple logo comes up for a second or two and then the itunes & usb cable sign.
I had plugged the phone in via the usb cable to charge as the battery was low and the phone did sync with my computer, I deleted a couple of apps (children taking over my phone!) and I think itunes was trying to update when my computer deemed the update to dangerous so I cancelled it (thinking I'd unplug the phone pre any danger element!!!) - however, the itunes & usb sign was already there and has not gone since.
I have now updated to the latest version of itunes and tried it all again, computer works fine, albeit I still got the 'this software is potentially dangerous' message but ignored it.
Any thoughts (am loathe to run the jailbreak thingy that I have read about as presumably as soon as I start faffing with it, it will be out of waranty? It is only 2 months old!)
Please help oh clever iphone geeks
Thanks
VickiYou posted the same question yesterday which was answered.
http://discussions.apple.com/message.jspa?messageID=6675368#6675368
is there something wrong with the phone? is it true that all iPhones 1.1.2 behave this way?
No - and as already answered, the iPhone is sold in the U.S. as carrier locked with at&t only. None of the iPhone functions work (with the exception of being able to make an emergency call) until the iPhone is activated with at&t. It has always been this way since day 1 and will remain this way at least for the next 4+ years or so. Apple signed a 5 year exclusive agreement with at&t for the iPhone sold in the U.S.
The iPhone is sold in the UK as carrier locked with O2 only, in Germany as carrier locked with T-Mobile only, and in France as carrier locked with Orange and Apple sells an unlocked iPhone in France at a significantly higher price. Selling an unlocked phone is required by French law but the unlocked iPhone sold in France can be used with GSM network providers in France only.
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