HT4623 my iphone crashed during update

i was just updating my iphone 4s thru itunes, then i received a msg that said that phone couldn't be updated and now my phone is frozen, won't turn off or do anything, pls HELP!

Put the device in DFU mode (google it) and restore.

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TS3694 my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc

Iphone crashed during update...

HELP!!! my iphone 3gs crashed during the software update. I finally managed to restore the iphone (a complete pain in the ***) and now it looks like all my old text messages were erased during the restore!
Is there any was of restoring the messages that were on the phone before the update/crash
Thanks a million.
Message was edited by: mdpalmer

Restore from Backup in iTunes would recover them.

IPhone crashes during updates requiring restore & going over capacity

During the last two update 7.0.3 and 7.0.4 my phone failed mid update requiring a restore. This is a major headache. I am using an iPhone 4S and really don't have the time to keep having to restore the phone which takes a looooong time.
Moreover with the 7.0.4 update the phone mysteriously went from 1GB of space free to 500mb overcapacity.
Since I use my phone near capacity this is a real frustration for me.
Usually during restores if anything I find that the software seems to compact the space used when the apps are reloaded.
Not this time.
What happened?

I finally rid the error (Windows Firewall was blocking iTunes).
I did the restore but I'm still getting weird capacity ratings. They are constantly changing too.
Now it says it's not over capacity, but I have 0.36gb to spare - except it won't upload all of my songs and it's stuck at 3600 songs. When my library was 5700 songs.
Then after that, it said that everything was uploaded and I had 14gb to spare, which changes to 13gb to spare depending on when I connect it to my iPhone. (But again, not all of my stuff is uploaded).
So I know there's definitely a problem here, because the over capacity is not consistent.

HT201210 iphone crashed during update

i tried to update my phone and got an error message when I try to restore it can't find the device.

Whats the error code you are getting?
1. make sure itunes is up to date
2. computer is up to date
3. no other usb devices are plugged in
4. no security software

My iphone crashed during the update and now it wont recover.

My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
can anyone help?

How many times have you tried...?
Some Users have reported that as many as 8 or 9 attempts were necessary before success.
See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps...

Iphone crashed after update it wont recognise itunes when plugged in and do anything besides display itunes needs to be connected

iphone crashed after update it wont recognise itunes when plugged in and do anything besides display itunes needs to be connected please help

"I bought it a couple of weeks ago"
Bought it from where? I ask because given what you have already tried, it would appear that this iPod needs either service or exchanging for another one.
Did you buy this as new from a reputable source?

My iphone crashed while updating to latest update now my PC doesnt recognise iphone 4 just shows USB

My iphone crashed while updating to latest update now my PC doesnt recognise iphone 4 just shows USB

This has happened to me too! Whatever I do isnt working! Have phoned Apple 3 times and each assistant has given me something new to do and none of them worked! So frustrating!
The help the support website gives is useful, and what they go through with you anyway. Other than that I was advised to try a new cable or USB port or try another computer to restore it on and then 'back it up from restore' on my computer after..
Hope one of these helps you guys! They were no good to me but you never know!!

IPhone crashes during backup before 1.1.2 update installation

My iPhone is crashing during the beginning of the backup phase before installing v1.1.2. It will freeze up my phone, disconnect from iTunes, & eventually restart again.
I have it plugged into a USB 2.0 port and there are no bent pins. I have Bluetooth and WiFi OFF. I closed all other open applications on my computer including iPhoto. I am currently running MAC OS X 10.4.11 and using the newest version of iTunes (v7.5).
What are my other options do I have to resolve this issue?

My iPhone does the same thing.
By comparison, my iPod has no trouble with syncing contacts,
photos, etc. but when attempting to update the iPhone,
it starts the backup phase as seen in the iTunes window,
the iPhone screen is dark. Then suddenly, the phone will beep,
its screen flashes, and we get a gray apple on the iPhone screen.
I have tried eliminating the dock. Tried two separate USB cables,
and tried the update from two different computers. Always the same result.
I have not tried to restore the iPhone, as I do not want to lose
all the phone call information. It seems to be working ok at the 1.1.1
SW level.

IPhone crashes mid-update

While updating for both 1.0.1 and 1.0.2, the iphone crashes and has to be restored, THEN updated. I haven't hacked anything on my iphone, so why is this happenening?
I don't want to lose all my settings and notes just to fix some bugs.

Hard to say on that. I would have it looked at. Have you tried a different USB connection or cable?? I had a bad cable do that to me...
Good luck
William

Apple tv crashed during update

My apple tv has crashed during an update. I has got stuck on step 1 of 2 preparing to update.
I may have caused this by trying to use during update.
Should i unplug and start over
Thanks

You are not supposed to use while it is downloading and applying the update. It's very likely to have caused the issue. I don't think you can just unplug and start over, though you may try.
I would suggest grabbing a micro USB cable and restoring in iTunes, which will also download the latest update
http://support.apple.com/kb/HT4367

Macbook pro makes iPhone crash during synchronization

My iphone 4s kept on crashing during an itunes sync, but my new 5s has the same problem! So I'm convinced it's my macbook pro that causes the phones to crash. I've read a lot of discussions but none seem to fit my problem.
What can cause this constant crashing of my phones? It's impossible to make a backup, because it will crash every single time.
I've checked different usb ports, but no difference.
It maybe has something to do with my usb ports? How can I change usb settings? Do I have to reinstall my macbook?
I would love to hear your answers!
Thank you!

Boot from install disc (insert disc > restart > immediately hold down c key and keep holding it until you see “Preparing Installation”) > at first screen select the language and click Continue > click on the Utilities Menu in the menu bar > open Disk Utility > select your HD in the panel onthe left side > check SMART status > click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself). When this is finished, quit Disk Utility, quit the installer, and restart. Once booted normally, go to Applications > Utilities > Disk Utility and run Repair Permissions.

HT4623 my iphone is not update.why?

why my iphone not vailable update?

I believe you are asking why an update is not available for your phone? If that is right, you can either try to update Over The Air (OTA), by going to Settings>General>Software Update. If that will not work, then connect the phone to the computer with iTunes running and select Check for Update. Make sure you are using the latest version of iTunes, which is 11.1. Also, you do not identify what computer OS you are using. There are restrictions as far as what Mac OSX you are using to support the iPhone.

C6 Firmware crashed during update

Hello
I was updating my firmware of my newly bought nokia c6-00 and during the installation i faced outage of power due to load shedding in my city and now my device isn't working its not even booting its just blank black screen and when i tries to boot it up i just feels a minor vibration and that's it nothing more than that
i have nokia care point very far from my apartment basically my question is that can nokia make it working again ? It is in full 12 months warranty and this accident happened just after 2 days of my purchase
i am much worried about it and i have tried all the methods to get it back working which i have found out of nokia support discussions forum
i dont want to loss my expensive phone
Thank you and sorry for bad english
Hamza Butt
Hamza Butt

Unfortunately a power outage at just the wrong time during updating process means that there is now no alternative but to take device to a Nokia Care point to re-install the firmware.
Happy to have helped forum with a Support Ratio = 42.5

Ipod will not restore crashed during update

ipod crashed on update and will not work. it said to do a restore but I have tryed 2 times and both times the restore didn't work

I just did the install of 2.0.02 last and I had one dickens of a time restoring my library. Here is what happened to me. Right before doing the update it tells you that all of your music, videos etc.. will be removed from the Ipod Touch once the update is done installing. So I found a DVD and burned my library to it. Then I went ahead and did the install. It clean my Ipod Touch clean, but my iTunes library was still intact so I thought all will have to do is resync it but that didn't work. I tried and tried. I disconnected my external HD. Oh yeah by the way this is a new computer that I just bought and last night was the first time I used iTunes on it so I had to populate my library using iGadget.
Anyway, I realized that I didn't have manually manage my iTunes library unchecked I unchecked it and it began to sync the back up copy I had of my library. Did either of you back up your library before installing 2.02? Do you have a place where most of your music is stored outside of iTunes? You cannot have Manually manage library checked it won't restore if you do. Be aware though 96% of my cover art was gone with this restore. How annoying. I don't know if this is the information you were looking for but I hope I have been able to shed some light on the issue.

HT4623 my iphone crashed during update

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