HT4623 My iphone does not have the software update choice in my setings... Is this normal?

I'm having trouble updating my iphone 4... In the settings under general & then about, there is not a "software update" option available. Is this normal? I have also lost the ability to send & recieve pictures thru txting. This happened after I tried to update thru itunes.I can't purchase app's with the newest update. I'm hoping someone can help me solve this issue as iphone wants to charge to have a conversation with me. Has anyone else had this particular problem?  Thanks

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later
The following link explains how to update http://support.apple.com/kb/HT4972
This link explains  how to update using itunes http://support.apple.com/kb/HT4623
This explains how to transfer purchases  to your computer http://support.apple.com/kb/ht1848

Similar Messages

  • HT4623 My iphone does not have the Software update button

    my iphone wont update it does not have a softwear update button please help how can i update my phone

    It won't if you're running iOS 4 and below.  You'll need to update the software by connecting your phone to your computer and updating through iTunes.

  • HT4623 My iPhone does not have the software update button in the general section

    I do not have a software update button in the general section
    How do I updated iPhone with new software

    What version of iOS software do you have currently?
    You can also update in iTunes:
    Select the device in iTunes and you can find this on the summary page. All 3rd party app updates are done through the App Store updates tab.
    Hope this helps!

  • HT4623 my IPhone does not have the software update tab in  general settings. I want to update the software. How?

    I am stuck. Please help!

    Again,
    Read the article you linked.
    It explains exactly how to do this via itunes.
    iOS: How to update your iPhone, iPad, or iPod touch"

  • HT4623 why my iphone does not have the software update option

    why my iphone does not have the software update option

    Are you sure you're connected to a network and that your iphone isn't on airplane mode?

  • HT4623 My ipad does not have the software update as an option. Is there another way to install os updates

    My ipad does not have the software update as an option. Is there any other way to update the operating system? Thank you

    Your tag line shows iOS 6. If you are running iOS 6 you should have it in the settings. Your tag line also shows iPad - so if you have the iPad 1 - you can only update to iOS 5.1.1 and you need a computer running iTunes.
    So if You do not have iOS 5 on your iPad you have to update by using a computer via the latest version of iTunes. You can connect the iPad to your computer and launch iTunes. Select the iPad on the left side under the devices heading. Click on the Summary Tab on the right. Click on Check for Update.
    After you update to iOS 5 or later, you will have Software Update in you settings and can update via WiFi OTA.
    How to update to iOS 5 or later.
    http://support.apple.com/kb/HT4972

  • HT4623 my phone does not have the software update option

    my ipone 4 does not have the software update option?

    Do the following:
    Open the App Store app on your phone and update all your apps so the will work with the new iOS.
    Connect your phone to your computer and open iTunes.  If prompted that there is an update available, decline.
    Sync with iTunes to create a new backup and transfer any purchases from your phone to your iTunes library.
    Import your photos to your computer for safekeeping as explained here: http://support.apple.com/kb/HT4083.
    Go back to iTunes, click on the name of your phone on the left side, go to the Summary tab to the right and click on Check for Update (or Update).
    This will download iOS to your computer (which may take a while), then install the update on your phone.  Pay attention to the progress information in iTunes on the top of the screen, and any information that appears on your phone during this process to be sure you don't disconnect your phone prematurely.

  • HT4623 My iphone4 does not show the "software update" choice under General so how can I update to a later version of iOS?

    My iphone4 does not show the "software update" choice under General so how do I update my iOS?

    You can alternatively connect your iPhone to iTunes on your PC and upgrade your iOS from there.

  • HT4623 my iphone does not have a software update promp?

    I'm trying to update my Iphone but it does not have a software update prompt?

    An iPhone 3G can't be updated past 4.2.1.
    (82525)

  • HT4623 my phone does not have the software update option on it, how do I update my phone without this?

    My phone is saying that I need the iOS 4.3 update but I do not have the software udate option available to me on my phone.  How do I still update my phone?

    If you have an iPhone 3G then iOS 4.2.1 is as high as it goes...

  • My Ipod touch is running iOS v.3 and I cannot update.  It does not have the software update choice under settings-General.  Pls help

    I cannot update my software on my Ipod touch.  It is currently on v3.1.3 and it does not have the option to update.  I have tried Settings-General and there is not an option to update.  Please help

    To update
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 3.1.3
    A 2G to 4.2.1
    A 3G to 5.1.1
    A 4G to 6
    Identifying iPod models

  • HT4623 my iphone does not have a software update tab

    In the "General" category - not able to update software without the software update tab....isn't anywhere

    That is only a feature of iOS 5 or later...
    Your Tag states you have an iPhone 3G...
    The iPhone 3G can only update as far as iOS 4.2.1
    Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
    If an Update Appears Install it... if not... you are up to date for your particular Device...
    See the Using iTunes Section Here...
    How to update your iPhone, iPad, or iPod touch

  • HT4623 My ipad does not have the software update option

    I am trying to upgrade my iOS on my ipad, there is no software update option under settimg, general settimgs.

    See
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
    Tip - You may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 5/6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 my ipod does not have the software update option

    When I connect to itunes to update my ipod it tells me my ipod is updated but when I try to download an app it tells me I need to update to iOS 5. How do I fix this problem?

    To update
    Connect the iPod to your computer and update via iTunes
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
    A 3G to 5.1.1  Requires iTunes version 10.5 or later
    A 4G to 6  Requires iTunes version 10.7 or later. That requires a Mac with OSX 10.6.8 or later
      Identifying iPod models
    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

  • HT4623 My iPad does not have the "software update" option at all. I'm running on iOS V 4.3.5 now

    I'm wondering how to do a software update for my iPad. Under the settings section there is no "software upgrade" option. Please help!
    Thank you,
    Kristi

    Settings>General>Software Update is only available in IOS 5 and above.
    If you are using IOS 4, you need to connect to iTune to update software.
    Update to IOS 5 or higher
    http://support.apple.com/kb/HT4972

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