HT4623 my iphone froze up after error message

my iphone froze up after error message and i am now unable to restore.  showing usb connections with arrow to Itunes.  how do i fix this?

If by the "starting screen" you mean the Apple logo, then your phone is coming across a software issue that prevents it from finishing it's boot sequence. You will need to replace the software and firmware on the phone to get it back up and running. Doing this will also remove your data from the phone, so hopefully you have synced recently.
To put your phone into DFU recovery mode:
1. Make sure your phone is connected to a computer with iTunes on it.
2. Hold down the sleep/wake button and home button at the same time for 8 seconds.
3. Let go of the sleep/wake button and continue holding the home button.
4. If successful, the phone's display will main black and a dialogue box will appear in iTunes stating thet it detected a phone in recovery mode.
5. Click OK, then click Restore.
After that the phone should be up and running and you can sync your content back.

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